Customer Service Manager

Carmen M. Feliz Acosta

Phone Number: 787-***-****. E-mail: *****.******@*****.***

professional summary

Finance Manager, Accounting, Accounting Manager, Budget Analysis.

core competencies

Strong Budget Analytical Skills

Preparation and analysis of Financial Budgeting

Preparation and analysis of Financial Statements on a timely basis

Business Strategies and business operations

Account Reconciliation, Accounts Payable, Accounts Receivable

Cost Variance & Tax Compliance

Fully bilingual.

Excellent oral and written communication skills.

Strong analytical skill.

Peachtree Quantum Complete Accounting System Operator.

Oracle Accounting System

PC Literate: MS Excel, Word, Lotus Notes, Power Point.

experience

SENIOR MANAGER PR & CARIBBEAN august 2013 to present

RUSSELL DEL CARIBE, INC. /Fruit of the Loom

Responsible for overseeing all accounting and financial reporting functions. Proactive in analyzing the financial effect of the operations for Puerto Rico and the Caribbean, using technical knowledge and expertise, performing the monthly financial closing Reports, communicating the results to the Corporate Offices on a timely basis. In charge of analysis of spending, utilization and costs variances. Accountability of product cost development and annual budget analysis and preparation.

Successfully accomplished the Forecast Sales Goal budgeted for the year, surpassing the dozen sales over a 15% of sales during the year.

Driving the financial performance of the business unit and supporting the development and execution of business strategies. The role includes the support of all financial, accounting, planning, forecasting processes; consolidation, compliance and reporting needs in the Puerto Rico and the Caribbean Business Operations.

Support the organization on the development, implementation and tracking of key strategic initiatives, directing and implementing the Company Standard Operation Procedures as part of the Policy compliance.

Responsible for managing statutory and tax compliance, banking transactions, balance sheet account reconciliations, month end close and review, internal and external financial reporting including the employee savings plan and analysis of the Intercompany accounts.

Work directly with external auditors on year-end audits and sign-off.

Develop, maintain and ensure ongoing compliance with accounting and corporate policies and procedures.

Travel to Corporate Offices on a bi-month basis for different meetings throughout the different departments as needed.

Carmen M. Feliz Acosta

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Senior Accountant/Comptroller January 2003-August 2013

RUSSELL DEL CARIBE, INC/FRUIT OF THE LOOM May 1998-DECEMBER 2002

Responsible for all accounting functional Department, procedures and transactions including decision-making and all statements processed on a daily, monthly and annual basis. Manage and Analysis of all General Ledger Accounts. In charge for Accounts Payable, Accounts Receivable and Human Relation matters of all employees.

In charge for the Monthly and Year End closing reports and responsible to report it to Home Office on a timely basis.

In charge of the Financial Statements preparation. Assist in preparing the Annual Forecast Budget. Consolidate bank account reconciliations. Analysis of brand gross margin to communicate threats and opportunities to improve the business results. This includes the evaluation, development and estimate of product costs related prices, analyzing their components to keep a valid margin profit percentage.

Preparation of quarterly and annual income tax Returns on an accurate basis. Track and maintains Fixed Assets reports. Supervision of customer service department.

Responsible of the Inventory control since its arrival including the Cycle count process and input to the system with the correct costs assigned to each product.

Performs routine Accounting duties, e.g., post, calculates ad/or balances financial information. Assist in preparing, processing and maintaining financial documents.

Preparing Accounts Payable to all suppliers and balance them on a monthly basis. Reconciliation of Fixed Assets, Prepaid and Accrued Expenses. Balance and register the Capital Expenditures following the established Company’s procedures and guidance. Posts and/or verify all entries to ledgers, logs, and update in system.

In charge of investigation and approval of Credit Lines based on analysis of Financial Statements, Dun & Bradstreet reports for Puerto Rico, Virgin Island and Caribbean Accounts. Credit Authorization and collection of Accounts Receivables. Collection of past due Accounts, keeping a balance between customers and the Company.

Analysis of monthly closing reports to balance the cash received and the average percent of Receivables. Determine the Credit availability on orders placed.

Continuing Education in Accounting 2000-2002

UNIVERSITY OF PR BAYAMON CAMPUS PR

MBA IN FINANCE- INTERAMERICAN UNIVERSITY-METROPOLITAN CAMPUS 1997

bachelor degree in Finance- CUM LAUDE 1987

INTERAMERICAN UNIVERSITY METROPOLITAN CAMPUS

Audit Course based on 50 Credit hours in accordance with the National Registry of CPE Sponsors: December 2012

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