High School Technical Writer

Eileen Thea Mammen

**** ******** ***** ********** ** 94588 925-***-**** cell 925-***-**** *******@*******.***

OBJECTIVE: Technical/Content Writer

Published Author, Children’s Book Dressy, yet Messy Jessie

EDUCATION/CREDENTIALS

Single Subject English/Language Arts June 2009

Single Subject Social Science June 2009

California State University East Bay Hayward, CA GPA 4.0 June 2009

Multi Subject Credential December 2010

University of Phoenix December 2010

Passed RICA Test October 2010

Master of Science in Psychology

Specialization in Education/How the Brain Learns

Capella University, Minneapolis, MN M Ed. October 2006

Social Work/English, MSW New York University, New York, NY MSW May 1982

Bachelor of Arts Psychology State University New York at Stonybrook BA June 1980

TEACHING and PERSONAL ATTRIBUTES:

Strengths include: Flexibility, Command of the English language, Adaptability, Excellent communication and interpersonal skills; Professionalism, Articulate, Detail oriented

Writing Coach: On-demand essays and high stake exams, both in AP English and AP history.

Technical writer: Specific IT terms and innovations

Substitute Teacher: Pleasanton Unified School District Grades K-12 August 2010-Present

Dublin Unified School District Grades K-12

Long Term Substitute: Foothill High School, Amador Valley High School,

Village High School (Alternate High School)

Private Tutor: Grades 9-12– St. Joseph/Notre Dame High School, Alameda, CA January 2011-Present

English, Social Science, Religion, Biology, Health

Tutor for Special Needs Students: Those struggling who are at risk for not graduating high school.

Disabilities include: Bipolar disorder, Depression, ADHD, Poor skill sets,

Tutor for exceptional learners in GATE and gifted education. Tutoring focused on

AP World history, European history, American history, English Composition.

Emphasis on critical thinking skills, “connecting the dots” and analytic skills.

Development: Vocabulary, writing coach, remedial grammar skills, literature analysis (Response to literature) Poetry, comprehension and reading comprehension skills. Able to develop personal writing styles with emotional content, attention to detail, and literary analysis.

Work Experience:

nvish solutions.com

Union City, CA October 2015-present

Content and Technical Writer For Hitachi, Nvish, VOA, vSan, vSphere

Developed presentational brochures

Developed powerful words and phrases to correlate with new promotions

Used relevant persuasive language to convey clear messages to different audiences

Learned IT language quickly and effectively to sell product and specifications with aplomb

Wrote technical posts for social media sites: Face book, LinkedIn, Twitter, Google Plus

Edited content for Websites and Social Media Posts to empower and sell product.

Huntington Learning Center April 2016-October 2016

Walnut Creek, CA

MANAGEMENT:

Run the day to day operations of a busy Learning Center with excellent communication skills both written and verbal.

Maximize Center revenue and profitability by managing expense, operations and marketing goals

Monitor the quality of student instructional activities and change, and parental input

Review and manage Center’s P&L.

Train, coach, and develop full and part-time staff.

Maintain a high level of staff morale to minimize turnover and exceed production.

SALES:

Generate new business by conducting parent enrollment meetings with proven results.

Maintain existing client base by meeting with parents regularly to discuss student progress and achievement during interim conferences.

Handle initial client inquiries that result in student evaluation, enrollment, and continued success.

MARKETING:

Develop marketing and advertising plans to increase Huntington’s presence in the community by fostering on-going relationships with local school and business personnel and presenting workshops at parent and community groups.

EDUCATION:

Ensure top quality instruction, curriculum and service delivery by staff to each student everyday!

Language Arts Classroom Teacher: Grade 8 August 2009- June 2010

Bernal Intermediate School, San Jose, CA

Taught a diverse student body in reading, writing, grammar and literature

Administered district writing tasks and performance benchmarks.

Adapted teaching methods and instructional materials to meet students’ varying needs and interests.

Summer School Classroom Teacher: English10 – Grades 10-12 June 2009-August 2009

Hayward High School, Hayward, CA

Taught English skills to high school students at risk for not graduating high school

Designed reading guides and read 3 novels in 6 weeks:

A Lesson Before Dying, Anthem, Lord of the Flies

Placed a heavy emphasis on reading comprehension and written material.

Taught English learners how to learn English pragmatics and third level conceptual thinking skills.

Student Teacher/Teacher Assistant: World History 10th Grade

Foothill High School, Pleasanton, CA August 2008-June 2009

Student Teacher/Teacher Assistant: English/Social Science Block – 8th Grade

Harvest Park Middle School, Pleasanton, CA January 2009-June 2009

Developed lesson plans encouraging all learning styles incorporating group learning

Developed lesson plans to integrate various learning styles with technology to integrate Individual IEP/504 Plans

Offered after school and lunch tutoring to encourage development of healthy study habits

Attended various workshops and faculty meetings to increase professional development

Worked collaboratively with teachers and administrators to meet the needs of all students

Incorporated the use of technology and the internet in lesson planning

Substitute Teacher Pleasanton/Dublin Unified School District - K-12 Jan. 2006-June 2009

Managed classroom behavior and executed daily assignments from teachers

Worked with teachers and administrators concerning any classroom situations

Volunteer Experience: Event Volunteer Coordinator Thanksgiving Dinner for the Homeless 2004-2013

Associations:

Council for Exceptional Children CEC Member since 2000

Member of Parents of Children with Learning Disabilities Member since 2000

Parent Teacher Association Member since 2006

National Association Educational Group Member since 2006

Alzheimer’s Association of America Member since 2014

Technical Experience:

Proficient in Power Point, Word, Excel, Access, Photoshop, Windows XP, Vista, Macintosh, webinars

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