Customer Service Medical Assistant

Location:

Posted:

February 20, 2017

KARLENE LEWALLEN

Apt. *30

Akron, OH 44310

***********@*****.***

QUALIFICATIONS

•Extensive customer service experience

•Proficient in Microsoft Office Suite 2010,

•Familiar with all HIPAA laws and ethics

•Medical terminology

•Administrative experience in front office duties, check in procedures, patient interviewing, co-pays and appointment scheduling

WORK HISTORY

10/12-10/15 American Red Cross Akron, OH

Receptionist

Answered phones, sent to right department

Greeted customers when entering building

Sorted mail

Checked people in

05/03-9/09 Akron Aeros Akron, OH

Ticket Seller

Greeted customers as they came to window

Worked on computer to make seating arrangements and change

06/03-01/09 Teleperformance Inc Akron, OH

Video Technician

Answered phones

Greeted customers

Fixed cable television with computers

Transferred calls to appropriate departments

EDUCATION

Healthcare Administration Colorado Technical University

Associate of Science

Medical Terminology

Medical Assistant

Diploma National Institute of Technology

Paramedic

Diploma Belmont Technical Institute

MILITARY

Honorably Discharged Veteran

Medic