Anatole Noskov

**** ********** **** #**** *****, TX

214-***-****; acyw43@r.postjobfree.com

SUMMARY:

Experienced IT professional with a decade of combined experiences as a project manager, business system analyst, and product support analyst focused on business improvements, software implementations, site operations to clients in the real estate industry. Highly adept to providing systems integration services to multifamily industry due to vast knowledge of “real world” experience with comprehensive knowledge of Realpage suite of products and other multifamily applications, screening, procurement, and accounting systems. My passion and goal is providing strategic planning, diagnostic analysis, systems integration, solution blueprint and implementation, business process improvement, integration and project management services to the real estate industry.

TECHNICAL SKILLS

Operating Systems: Windows XP/7/8/10, Linux (Chrome OS, Fedora, Mint, SuSE Ubuntu), macOS, iOS

Server Software: Windows Server 2008/20012 (X64, X86, R2) MS Exchange 5.5 - 2016, SQL Server 2012/2014, Microsoft Azure, Office 365 (Exchange, Lync, OneDrive), Amazon Web Service (AWS)

Client Software: MS Access, MS Project, MS Office (Word, Excel, Project, PowerPoint, Visio), MS-DOS, Roll, OneSite (Realpage), Yardi, Salesforce, Siebel, ServiceNow, TrackIT, Quality Center (Test Director) DeepFreeze, LogMeIn, Dell ImageDirect, Symantec Endpoint,)

Hardware: LAN/WAN, TCP/IP, Ethernet, Frame Relay, Firewalls, Cisco Wireless AP, Sonicwall Routers, D-Link Wireless AP, Valuepoint, Cisco Switches, 3Com Switches, HP Switches, QoS, VoIP, PBX, Dell Servers, IBM Servers, HP Servers

PROFESSIONAL EXPERIENCE:

PAS PURCHASING SOLUTIONS July 2011 – May 2016

Project Manager – Client Solutions

Background: PAS provides its members both hard and soft cost savings utilizing a strategic Supplier Network. With pre-negotiated pricing, product standardization, supply chain management, compliance and detailed reporting, PAS gives its members the tools necessary to optimize operating costs and increase revenue. With the addition of PAS Online - PAS Purchasing Solutions offers the most complete purchasing, compliance, technology and procure-to-pay program for the multifamily industry.

●Responsible for all aspects of the project including managing customer relationships, reviewing SOW (outsourced development), testing, and proposing changes to meet product owner and client needs.

●Developed and delivered project plans by reviewing, analyzing and validating the requirements of clients in addition to daily/weekly communications and delivery of both internal and external status reports

●Consulted with business clients and technical partners (developers & testers) to define requirements for digital and automated initiatives and acted as liaison between production teams and customers.

●Managed implementations acting in the role of project manager and consultant to incorporate PAS’ software-as-a-service with client requirements.

●Proposed and tested workaround procedures to support clients in cases where automation of new functionality was not feasible or not consistent with product strategy.

●Successfully managed multiple implementations by ensuring project timelines are met and communicated issues and risks are addressed in a timely manner.

●Acted as a liaison between clients and suppliers to setup punch-out and static catalogs over several different platforms in the multifamily housing industry.

●Responsible for designing and implementation of internal LAN and WAN network infrastructure in our Dallas, Houston, and remote offices.

●Transitioned office systems to Office 365 Suite and other cloud-based storage services. Reducing IT costs by 60% per year while maintaining productivity and streamlining employee experience.

MONOGRAM RESIDENTIAL TRUST (formerly Behringer Harvard) August 2010 – April 2011

Systems Analyst – Network Infrastructure

Background: Monogram has a team of seasoned real estate professionals who have expertise in acquisitions, due diligence, development, finance, dispositions, asset management and risk management and is supported by experienced attorneys and accountants proficient in deal structuring, negotiation, regulatory matters and client reporting.

●IT due diligence efforts for both property acquisitions and dispositions. Assisted in the evaluation, selection, acquisition, installation, maintenance and operation of strategic and cost-effective technology solutions.

●Analyzed, recommended, and implemented project specific software, hardware, network, video, and cyber security procedures.

●Researched and evaluated technology solutions and present recommendations for improved system operations.

●Installation of Cisco ASA 5500, ValuPoint, switches, and phone systems equipment on acquired properties.

●Installed and configured Windows Server OS, Windows OS, and Windows OS updates and patches.

●Company-wide installation, troubleshooting, and administration of various applications.

●Improved operations by conducting systems analysis and recommended changes in policies and procedures in accordance with SOX and PCI.

●Utilized Dell Ghost imaging software to easily manage desktop/server rollout.

REALPAGE October 2007 – August 2010

Product Analyst II - Client Solutions Liaison

Background: Realpage is a leading provider of property management software solutions for the multifamily, commercial, single-family and vacation rental housing industries. Their solutions enable property owners and managers to increase revenues and reduce operating costs.

●Managed and maintained superior service level on nationwide accounts with 100% client retention.

●Supervised a team of 5 product support agents and handled all escalated issues. Acted as a last escalation point before development team. Adhering to SLAs.

●Implemented core SaaS products along with various modules screening, accounting, facilities, utility billing, payment processing, document management, and insured smooth implementation of all software applications.

●Tested, reproduced and documented technical issues. Owned escalated issues as the single point of contact through the product development life cycle.

●Gathered business requirements for on-demand application implementation. Maintained ownership of specifications until project delivery and closure.

●Tested enhancements (new functionality) along with patches. Documented and managed any issues for internal and external compliance.

BEST PRESS January 2003 – May 2005

Helpdesk Support II

Background: Best Press is commercial printer offering integrated marketing. They provide branded marketing collateral and communications, UV offset and digital printing, promotional products mailing and fulfillment for midsize to national companies.

●Maintain and monitored support for all TCP/IP network configurations.

●Perform system administration duties on Windows NT, Windows 2000 Pro and Windows Server 2003. Set up users on the NT server assigning specific levels of access, Web server and print server maintenance.

●Configure and fine-tuned IBM, Dell, Compaq and HP Desktops and Laptops.

●Install hardware, operating system, software, and application software on workstations.

●Maintain nightly backup schedules.

EDUCATION:

Collin College 2005 – 2007

Completed 30 Credits towards AAS in Computer Networking Technology

Relevant courses Include:

ITNW 1358 Network+

ITMT 2370 Installing and Configuring Windows Server 2012

Currently studying for the following certifications: ITIL V3, PMI-CAPM, and MCSE

COMMENTS:

Trilingual – (English, Russian and Hebrew), Volunteer at A Different Breed Pet Adoption

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