Lillian Mora

**** ******** ***

Dallas, Texas ***49

469-***-****

acyw3f@r.postjobfree.com

PROFILE

I am dedicated, focused and excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. I seeking a role of increased responsibility and authority. I have experience in different areas such as business start -up, accounting, bookkeeping, payroll, customer service, administration, sales, routing deliveries, accounts payable, accounts receivable, strong phone etiquette, and strong customer and employee relations. EXPERIENCE

Business Owner/Manager Mr. D's Tire Shop 1996 to Sept 2016 Business owner for over 17 years. Job experience include start-up of business, permits, maintained all accounting and bookkeeping, accounts receivable, accounts payable, payroll, inventory, quarterly sales taxes, management of all business and 8 employees. Strong customer service and phone etiquette, responsible for all customers orders.

Patient Coordinator/Office Manager Texas Family Practice and Occupational Health Practice Farmers Branch, TX 2002-2003

Start-up of business, including all inventory, x-ray equipment, physical therapy equipment, laboratory equipment, staff, payroll, writing Policies and Procedures book, set up of health insurance companies for billing, checking doctors credentials, and hiring all staff. I also managed office personnel, billing, disbursement of insurance payments, made account adjustments, and bank deposits. My duties also included, all front office duties such as patient scheduling, checking out, taking patient payments, pulling charts, filing, answering phones. I also helped as a Medical Assistant, taking patients vitals, charting, referrals, calling pharmacy on prescriptions, phlebotomy, and x-rays. Office Manager John Crim, D.O., P.A. Grand Prairie, TX 1998-2002 Start-up of business, including all inventory, lab equipment, staff, payroll, writing Policies and Procedures book, set up of health insurance companies for billing, updating doctors credentials for license. I managed office personnel, scheduling, payroll, disbursement of insurance payments, account adjustments, bookkeeping, accounting, bank deposits. I also managed the doctors personal bank and credit card accounts. I took care of the front office, answering phones, scheduling, signing-in patients, and taking payments. When needed I also helped as a Medical Assistant, taking patients vitals, phlebotomy, charting, referrals, and calling pharmacy on prescriptions.

EDUCATION

Arlington Medical Institute Arlington, TX Medical Assistant 1998 Tarrant County College Fort Worth, TX

University of Phoenix Cedar Hill, TX Business Administration 2008 - 2011 SKILLS

• Bilingual (English/Spanish), writing, reading, and speaking

• Data Entry

• Customer Service and Customer Relationships

• Administrative Skills

• Problem/Dispute Resolution

• Phone Etiquette

• Scheduling

• Payroll

• Bookkeeping and Accounting

• Inventory

• Detail Oriented, Problem Solver, Self Directed

• Time Management

• Strong Interpersonal Skills

• Accounts Relievable/Accounts Payable

• Microsoft Word, Excel, PowerPoint, and Windows

• Outlook

• Quickbooks

ACCOMPLISHMENTS

Started three businesses and developed and implemented company's first employee manuals outlining all proper business procedures and office policies. Maintained personal business for over 18 years with no debt. REFERRALS

Upon request.