Administrative Support
Resume:
Accomplishments
Summary
Highlights
Experience
Elisha E Banks
*** **** ******, **** ****** IL 61201
(C) 309-***-**** (E) **********@*****.***
Highly motivated and driven individual with more than 25 years’ experience
in administrative support roles, committed to delivering high quality results with
little supervision.
Microsoft Office proficiency Professional and mature
Strong interpersonal skills Multi-task management
Results-oriented Critical thinking
Excellent communication skills
Recognized by executive leadership as a team safety hero in adding quality
practitioners to the medical staff.
Genesis Medical Center Davenport, IA
Credentialing Coordinator
Maintained compliance with company and legal requirements for approximately
500 medical staff members.
Completed daily, monthly and yearly audits to maintain required compliances.
Planned and facilitated monthly meetings.
Developed and maintained positive customer relationships through effective
communication with more than 100 physicians and office staff members.
Assisted in the development of new processes for increasing productivity and
customer satisfaction.
Increased accuracy of monthly files completed to 100% with
implemented auditing tools.
Trinity Medical Center Rock Island, IL
Credentialing Specialist
Maintained compliance with company and legal requirements for approximately
200 medical staff members.
Completed daily and monthly audits to maintain required compliances.
09/2007 - 06/2008
06/1988 - 12/2006
Education
Orthopedics & Rheumatology Moline, IL
Credentialing Assistant
Designed electronic file systems and maintained electronic and paper files for
approximately 75 physicians.
Created and maintained spreadsheets using Excel functions.
Developed and maintained documents for quality improvement of physician
staff.
John Deere Health/United Healthcare Moline, IL
Claims Processor/Credentialing Assistant/Credentialing Specialist
Processed payment of over 100 medical and prescription claims daily.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Successfully interacted with customers to expedite processing of over 150 Health
Maintenance providers.
Black Hawk College Moline, IL, US
Word Processing Certificate: Business
Black Hawk College Moline, IL, US
None: Nursing
Completed pre-requisites for nursing studies.
Elisha Banks
(Page 2)
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