Margaret D. Fritz
Wilmington, Delaware 19805
*************@***.***
Dear Sir or Madam,
With several years of experience with a world-class corporation where I have consistently been recognized of employee excellence and service far beyond the call of duty. Diversified background encompasses Supervisor Human Resource Assistant, Administrative Assistant, and Customer Service.
Through the course of my career, demonstrated strong leadership, team building, and project management abilities. Some of my human resources accomplishments include recruiting, developing and orchestrating staff training. Facing many challenges with various businesses working and supporting Vice Presidents, Managers and their respective staff which consisted of: Rewards and Recognition program implement HR Policies and procedures, developed and maintain files for all employees concerning payroll, benefits, references, background checks, and drug testing.
I possess the organization and self-motivation that translates possibilities into realities, and have resulted in cost and time saving for my employer. I would like to expand my career with your organization, and welcome the opportunity to interview with you.
My skills are transferable to new working environments, and will allow me to adapt and quickly become productive member of your team.
I would appreciate hearing from you at a suitable time to discuss my credentials and your needs in-depth.
Thank you for your professional consideration.
Respectfully,
Margaret D. Fritz
Margaret D. Fritz
8 Brier Avenue
Wilmington, Delaware 19805
BACKGROUND SUMMARY
A highly motivated Human Resources professional with many years of experience and noted for strong inter-personal skills, producing quality work, influence and negotiation skills and working well with all levels of management. Proven success in:
Assistant Human Resource/Supervisor
Served as the Assistant to the Human Resource Manager with demonstrated abilities in performing and managing the relationships between: Managers and Employees
Recruited in the Tri-State area Exempt, and Non Exempt positions. Developing, implementing and administering HR policies, processes, systems and structures. Diversity Initiatives, Government Regulatory Statues, Coaching and counseling employees, Conflict Resolution, Employees Grievances, Labor Relation Issues.
Selected Accomplishments
Developed procedures that standardized multi-site pay practices.
Reviewed contracts and proposals for maintain building upkeep.
Primary resource for organization’s Reward and Recognition Program.
Developed employee internal re-deployment process.
Lead person for all harassment and people treatment complaints.
Primary contact for resolving business HR litigation issues.
Coach and counsel employees on career development and performance related issues.
Coordinated organization’s mentoring program.
Developed and implemented a labor relations action.
Key member – Emergency Management Response Team.
Administrative Assistant
Affirmed and updated calendars and scheduled meetings
Plan Board meetings, as well as other executive conferences.
Effective in keeping the office running smoothly in the absence of executives by constant communication, follow-up, initiative, and delegation.
Decisive and takes initiative to respond to inquiries to requests/concerns.
Responsible for issuance of building security accesses cards.
Constant interface with consumers, sale representatives, wholesalers, contractors and dealers.
Responsible for handling daily correspondence processing payrolls, vacation time, personal time off and medical leave.
Excels in a broad range of recruiting functions including searching for personnel with backgrounds that consisted of the following: Managers, Warehouse, Handy Man, Administrative Assistants, Customer Service representatives. Other duties were to advertise and developing openings using Taleo, Monster, Career Builder and various newspapers throughout the Tri State area.
Margaret D. Fritz
8 Brier Avenue
Wilmington, Delaware 19805
PROFESSIONAL EXPERIENCE
2012-2016 Private Entrepreneurs
Supported business’s answering customer service needs and processing request to appropriate technicians. Also, process employee’s payroll, taxes and benefits and tracked appropriate time off.
2010-2011 Wilmington Trust (Kelly Services)
Assisted in the Trust department processing request for customer’s accounts using various internal support systems.
Supported Human Resources team providing coverage for the HR administrative assistant while on leave performing various duties.
2010- Manpower Staffing Specialist
Recruited for various open positions providing our clients with qualified personnel.
Completed applications, E-Verify, background checks, drug testing, tested and reviewed policy and procedures. Posted various openings on our website set up appointments also, filled national accounts request.
2008-2009 Various Temporary Positions
Supported various levels of management in all types of businesses preparing PowerPoint presentations, tracking vacations, booking calendar events, screening telephone calls, mail operations etc.
2007- 2008 Hercules Incorporated (Franklin Company)
Recruited in North America for Account Managers, Technicians, Chemical Production Engineers, and Site Managers in the manufacturing and sales area. Recruiting Engineers with a strong chemical background in the paper and pulp industry using Taleo, Yahoo, Monster and Bounty to complete searches and to screen for candidates that qualify for our openings.
2007- Delaware Claims (Celotex) (Temporary Integrity Staffing)
Interviewed and process candidates for non-exempt positions with a financial or banking industry background. Using Yahoo and internal email address received over 200 applicants, scanned and contacted potential candidates that were a good fit for over fifty (50) positions that needed to be filled.
2005-2006 MasterCard (Temporary Manpower)
Supporting Senior Vice President and her global staff by maintain calendars, providing global travel arrangements, monthly staff meetings, welcoming visitors. I also set up new employees by providing all of the necessary equipment to make there welcome into the business an easy going process. On a monthly basis I also maintain any vacation days, personal days, sick days and etc. to see if we are within our allotment of time off.
2004 –2006 Present JP Morgan (Consultant)
Retrieving personnel changes from the internal website which HR Partners submit various personnel changes for employees and updating them in PeopleSoft. Recorded individual team members production using excel spreadsheet also known as there metric system. Various projects were assigned and completed in a timely fashion.
2000-2004 Conectiv
Recruited 1009 sales representatives in the Tri-State area to sell energy to small business. Kept tracking record of sales, orientation of new reps, background checks, drug screening and provide every manager in their perspective areas top quality sales personnel.
Margaret D. Fritz
8 Brier Avenue
Wilmington, Delaware 19805
RELATED EDUCATION AND ADVANCE TRAINING
Professional and Technical training through DuPont, Hewlett Packard, and Career Track seminars:
v Managing Personal Growth
v Time Management
v Ergonomics
v Speak with Confidence
v Handling Difficult People
v Managing Interpersonal Relations
Computer Skills
Sap R/3, Microsoft, Power Point, Excel, Outlook, Lotus Notes, People Soft, QuickBooks, Oracle and Act, Taleo, Bounty Jobs, Yahoo, and Monster.