SUMMARY

An Information Technology Professional and Leader with experience in the financial services and banking sectors, specifically commercial banking and regulatory data. Expertise in Business Systems Analysis, Testing, Program Management, and Development. Highly capable of developing strategic business relationships, planning, problem solving, Change Leadership and executing. Certified Product Owner (CSPO) and Scrum Master (CSM) to lead projects using the Agile framework.

PROFESSIONAL EXPERIENCE

CAPITAL ONE, Richmond, VA 2011 – Present

Senior System Integrator: Basel Technology (2016 – present)

Updated and managed data mapping documentation for the Capital One Basel Program to provide a more accurate risk view delivering hundreds of features for the Risk Weighted Assets Calculation Tool.

Instrumental during PI Planning sessions and got team work planned for the PI and kept the requirement work on track.

Cross training of senior System Integrators to allow for a more flexible team and delivery of scope

Represented System Integrators of the RWA Train during S2s

Incident Manager for Commercial Bank data defects as they related to Basel.

Starting to review and implement opportunities with Big Data and Amazon Web Services for Basel Program.

Stepped in as Scrum Master as needed across multiple Agile teams to ensure smooth software delivery.

Targeting AWS Developer Certification end of Feb/ Early March.

Technology Track Lead: Campus Recruiting at The Ohio State University (2012 – present)

Successfully established The Ohio State University’s position as a new core school for recruiting into the Capital One Technology Development and Internship Programs

Managed and developed recruiting track team of newer associates, built and maintained strong relationships with student organizations, and organized and attended Career Fairs and promotional events on campus

Aforementioned efforts and individualized communication with candidates yielded increasingly successful results including 2 hires in 2012-2013 season, 4 hires in 2013-2014 season, 11 hires in 2014-2015, 19 hires in the 2015 – 2016 season, and 22 hires through the 2016 portion of the 2016- 2017 season.

Business Systems Analyst, Senior: Commercial Bank Technology (2015 – 2016)

Business Systems Analyst for multiple Agile sprint teams

Owned Grooming of Archive and Purge Features which will create a much more efficient and clean auditable data

Created and managed vendor defect stories for an organized view of scope coming into future vendor code drops

Trained and helped onboard new team based in New York to jump in and delivery scope quickly.

Business Systems Analyst: Commercial Bank Technology (2012 – 2015)

Business Systems Analyst for the multiple Capital One sprint teams

Used agile software development methodologies to create Intellix, the Commercial Bank single sign-on portal

Created, updated, and closed out User Stories and Acceptance Criteria for Intellix, resulting in the successful release to thousands of production users.

Implemented and continued support of Content Management system, ContentOne, for Intellix which allows for a reduction in code change and a more flexible content distribution to users.

Managed the User Interface for the redesigned Commercial Bank Portal site, creating a better overall user experience and customer satisfaction.

Lead stand-ups, tracked stories and impediments, updated team capacity, and performed other scrum activities

Supported Quality Assurance team in pre-release test case execution to ensure timely completion and sign-off

Test Lead: Quality Services – Commercial Bank IT (2011 – 2012)

Test Lead for the Sales and Relationship (SRM) and Wholesale Customer Information System (WCIS) platforms which provide internal Commercial Sales agents the tools to manage customer data.

Rolled out the use of Enterprise Regression Testing for the Sales and Relationship Management (SRM) project, implementing regular execution status meetings, managing Regression Work Orders, an issue tracker, daily metrics, and billing tools resulting in great Commercial cost savings.

Created, reviewed and executed test scenarios/test cases based for several greatly successful SRM releases.

Managed and monitored Commercial Bank Quality Optimizations for multiple projects – tracking, monitoring, and the optimizations, streamlining cost-saving activities across Quality Services (QS).

Facilitated the Commercial Bank Project weekly status review – tracking project status and following up on project details.

TECHNICAL EXPERTISE

Content Management (Teamsite/ Interwoven), Version One, Selenium Testing, HTML, CSS, JavaScript, PHP, Java (lite), Unix, Adobe Lightroom, Logic Pro, Final Cut Pro, Wordpress, Google Web Tools (Adwords/Analytics/Adsense)

EDUCATION

James Madison University Harrisonburg, VA

Bachelors of Business Administration in Management; Minor in Music Industry

Major GPA: 3.62

CERTIFICATIONS

-SAFe Agilest (SA CPO/PM) – Scaled Agile

-Certified Scrum Master (CSM) – Scrum Alliance

-Certified Manager – Institute of Certified Professional Managers

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