Customer Service Information

SANOOP V

Address : VELIKKAL HOUSE, MUKKATTA,

NILAMBUR RS PO, MALAPPURAM, KERALA, INDIA

PIN: 679330

Phone : +91-960*******

E-Mail : **************@*****.***

My desire is to build a successful career in service oriented organization and to be a part of highly motivated team wherein I have an opportunity to demonstrate and develop my skills,make a positive contribution,set standards,gain more confidence and help organization to achieve its goals.

ACADEMIC QUALIFICATION

Course

Board/University

Year

12th Standard

Board of HSE, Kerala

2009-2011

10th Standard

Board of Public Examinations,

Kerala

2009

WORK EXPERIENCE

2 Years worked as a Customer Service Agent in Air India SATS at IGI AIRPORT NEW DELHI

Duties and Resposibilities:

Greeting and assisting customers in a polite and courteous manner

Checking in passengers at the airport and assisting them in the ticketing and reservation procedure

Boarding gate activities[Aero bridge segregation,Flapping,Stubs and BGR]

AIC[Aircraft Interior Cleaning in charge]

COMPUTER KNOWLEDGE

MS OFFICE[Word,Excel and Power point]

Adobe photoshop

LINGUISTIC ABILITIES

To read,write and speake English and Malayalam

.

KEY SKILLS AND STRENGHTS

Ability to work in any type of environment

Able to give exact and detailed information to customers

Goal oriented and dedicated

Result Oriented

Highly skilled in greeting customers in a polite manner

Self motivated and self disciplined

Good listener and quick learner

PERSONAL DETAILS

Date of birth : 02.11.1992

Place of birth : Malappuram

Nationality : Indian

Marital Status : Single

Gender : Male

Height : 170cm

Weight : 60kg

Passport No. : K9080018

Place of issue : Malappuram

Date of issue : 04.03.2013

Passport Expiry Date : 03.03.2023

I hereby declare that all the information given above are true to the best of my knowledge

SANOOP V

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