ROSLYN M. HARDY, MSM, MAT

*** ***** ********* ******, *********, NJ 07042

acyvwq@r.postjobfree.com

973-***-****

PROFILE

Poised and competent professional with a master of science in management, human resources

specialization. Accustomed to handling sensitive information and confidential records. Adept at working with

professionals and staff at all levels within an organization.

Track record of:

Problem solving and critical thinking under pressure

C ontinuance Quality Improvement (CQI)

Contributing to management team and strategic planning initiatives

PROFESSIONAL EXPERIENCE

Human Resources

Administered basic skills test to proposed Administrative Associate candidates

Oriented incoming employees via work requirements of the Health Center

Administered all paperwork involved in hiring employees:

Posted Health Center positions via daily newspaper and FQHC parent company website

Maintain personnel records of exempt and non-exempt employees

Posted job vacancies, screen applicants, schedule and conduct interviews and prov ide employee

orientation for new hires

Credentialing

Assisted Medical Director with all Quality Management activities

Completes provider credentialing and re-credentialing applications; monitors applications and follows-up

Maintains knowledge of current health plan and agency requirements for credentialing providers

Tracks license and certification expirations for all providers to ensure timely renewals

Payroll, Medical Billing and Administrative Services

Process all employee payroll (90+) and employee insurance information utilizing Time Systems

Prepare expense reports, check requests and purchase orders and record on spreadsheet

Purchased and contacted vendors for merchandise and service

Trained incoming billing staff regarding medical coding guidelines and coding techniques

Organizational and Executive Support

Supported the Board of Directors, CEO, and Medical Director of health c enter at two sites.

Acted as liaison between CEO and medical and dental directors, maintained daily calendars,

and scheduled meetings and travel itinerary for CEO and Governing Board m embers

Interfaced with associates at highest levels of the organization, managed se nsitive and confidential issues

Trained on creating small group benefit booklets

Special Projects

Patient Center Initiative

Emergency Preparedness Project Time

Roslyn M Hardy, MSM, MAT p.2

EMPLOYMENT HISTORY

Chief Administrator, Medical and Dental Departments June 2010-Present

Personnel/Payroll and Purchasing Manager September 2008-March 2010

Paterson Community Health Center, Paterson, NJ

Administrative Assistant to the CEO August 2007-September 2008

Paterson Community Health Center, Paterson, NJ

Administrative Support April-June 2010

(Temporary) Kessler Foundation, W est Orange, NJ

SKILLS SUMMARY

Microsoft Office, Time Systems payroll system, Medical Coding Systems, HP Neat Scan

Spreadsheets, Internet, EHS (Electronic Health Systems)

EDUCATION

Master of Arts in Teaching March 2014

Kaplan University

Master of Science Management (MSM) - Human Resources October 2012

Kaplan University

Bachelor of Arts, English

Montclair State University, Upper Montclair, NJ

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