Customer Service Representative

Christy Carter

**** ** **********

Manors Dr.

Fort Lauderdale, FL

33311

954-***-****

christycarter53@ya-

hoo.com

Objective Enthusiastic Customer Service Representative with knowledge of principles and processes for providing an exceptional experience. Technologically savvy and capable of rendering organized results after either face to face or over the phone interactions.

Professional

Experience

2015 - Teleperformance 7562 Southgate Blvd, North Lauderdale, FL Customer Service/Technical Support

Supervisor: Sharice 754-***-****

•answering incoming calls

•helping customers with technical issues and concerns

•Apple ID info

• troubleshooting qualified devices

• transferring to proper handling

• setting appointments

• step by step instructions

2013- 2016 LA Fitness 3825 N Federal Highway Oakland Park, FL Front Desk Operations Agent

Supervisor: Christopher Corbo 954-***-****

Received customers and scanned membership identification.

Accessed system to determine if customer membership was valid

Accepted fees and set up appointments for personal trainers.

Scheduled customers for different services and activities

Supervised children in the “Kid’s Club” during parent visitation

Filed all incoming services for daily deposits

2011-2013 Pet Supermarket 801 E Sunrise Blvd Fort Lauderdale, FL Sales Associate

Supervisor: Teresa 954-***-****

Provided Excellent Customer Service to keep up with store goals

Maintained organization in store

Stocked products

tended to in-store animals

pet adoptions

Education 2007-2011 Dillard High school Fort Lauderdale, FL

• Highschool Diploma

2012- Present Broward College Fort Lauderdale, FL

•Business Administration

Interests Enjoy singing, reading, exploring, art and poetry Professional References

Christopher Corbo 954-***-****

Mrs. Robin Grace 754-***-****

Ms. Luann Warner Prokos 561-***-****

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