Mental Health Management

Tyja Williams, MPA RASI

**** ****** ****. ********* ** 89044

Phone: 310-***-****, Email: ********@*****.***

Executive Profile

Ambitious supervising senior who creates strategic alliances with different organizations to include private and public sectors to fuse the gap for those suffering from homelessness, gang violence, poverty, substance abuse and mental health disorders. Building and retaining high performance teams for reaching desired outcomes is my specialty through support, open communications and encouragement.

Education

MPA: Master of Public Administration

Keller Graduate School of Management–Long Beach, CA, United States

BSBM: Bachelor of Science: Business Management

University of Redlands–Redlands, CA, United States

RASI: RI-W1203201318 - Breining Institute

Skill Highlights

Quality Assurance Management Culturally Competent

Staff Development for Service Quality Improvement Organizational Restructure and Change

Team Building and Leadership Strong Communication & Analytic Skill

Assessment & Treatment Planning Contingency Management

Core Accomplishments

Project Management:

Initiated and developed policies & policies associated with adolescent Mental Health/Substance Abuse

Designed program based on a medical model to ensure readiness for 2014 Health Care Reform.

Hired and trained employees to use the new Electronic Health Record Systems.

Human Resources:

Spearheaded and hired Master's prepared employees to facilitate services resulting in higher census.

Increased retention through community partners and advocacy.

Staff Development:

Hired Counselors to fill 10 open positions to include those with who are a part of the Foster Care and Probation system. Mentored and coached employees resulting in a 25% increase in productivity.

Contracts Management:

Managed several grants and contracts from Federal, State and private funding.

Handled all functions related to service delivery with full utilization

Reorganized daily activities based on contractual agreements resulting in improved managed care.

Professional Experience

Project Supervisor

April 2016 to January 2017

Public Health Foundation Enterprises/Youth Development Services

Responsible for overseeing assigned GRYD (Gang Reduction & Youth Development) ensuring the program is fulfilling the Scope of Services and that the program is in compliance based on the Contract. Train and supervise Case Managers and Crisis Intervention Workers. Ensure staff are meeting the mandated expectations based on the contract such as number of clients, workshops and client referrals for services. Attend community meetings with neighborhood councils, Mayor’s office, LAPD, GRYD Office and collaborate with many other community based organizations. Present power point presentations to high school students and administrators. Oversight of the recruitment of local at risk youth, probationers, students and families affected by gang violence.

Tyja Williams, MPA RASI

Outreach Coordinator

September 2014- February 2016

Covenant House California- Hollywood, CA

Provide direct leadership, supervision and training to Day and Street Outreach staff, performing youth intakes, case management, administrative task, data collection and reporting. Work includes advocacy and engaging with homeless youth surviving on the streets of Hollywood and the surrounding areas where youth congregate. Collaborate with Senior Program Managers, staff and other service providers. Point person networking with volunteers and community partners. Supervise all referrals from sex traffic youth agencies. Monitor all documentation, data tracking and reports for Outreach contracts and grants. Maintain strong understanding of community housing resources, mental health diagnoses, and state and county cash resources available for homeless youth. Develop and implementation of strategies and techniques to assist staff in areas of related crisis interventions, street outreach and youth engagement.

Supervising Senior Counselor/Facility Manager -

March 2012- January 2015

Phoenix House Academy of Los Angeles - Lake View Terrace, CA

Responsible for the management, training and supervision for the counseling staff which include, recovery specialist and case managers. Oversee program activities to include developing creative concepts that promote awareness and change. Other duties include screening and intake, psychosocial assessments; client orientation, development of treatment plans; crisis intervention; group facilitation using didactic approach to specific issues to include gender identify, smoking cessation, drug and alcohol abuse. Coach and monitor the implementation of contingency management that assures appropriate levels of consequences are given for program violations. Work with local Law Enforcement, outside Mental Health treatment teams, Department of Child and Protective Services, Community Care Licensing and the Department of Social Services to ensure the program is operating according to the contractual obligations. Prepare email correspondences, posters, flyers and designs for outside sponsored and in-house events.

Program Director

December 2009 – January 2012

New Image –Los Angeles, CA

Responsible for overseeing the women shelter programs daily operations. Supervised case managers and maintenance staff. Counseled female clients suffering from Mental Health disorders associated with substance abuse. Conduct interviews which prescreened clients for Section 8 housing placements. Identified gaps and created a marketing strategy to develop relationships with internal and external allies. Develop strong professional relationships with outside programs strengthening the referral process in order to reach organizational goals and outcomes for program placement. Oversee all administrative duties while sharpening the internal focus on the development of activities within the programs. Developed and coordinated incentive programs for employees who met the goals.

Case Manager

October 2004 – October 2009

Department of Mental Health–Long Beach, CA

Conducted intake assessments and prepared case plans for families who were homeless, identified as part of the LGBT community and youth on Probation and in Foster Care. Weekly in home outreach visit to go over case plan. Supervised interns and implemented programs, audit case files, organize community meetings and conducted staff trainings. Prepare weekly and monthly progress reports. Mentored families suffering with mental health issues, domestic violence, anger management, addictions, teen pregnancy and environmental factors to include issues associated with poverty. Organized, advertised and monitored community events such as the Weed and Seed grant program.

Deputy Probation Officer I

February 1999 – July 2004

Department of Mental Health – Lake Hughes, CA

Supervise juveniles who were sentenced to boot camp. Oversight of the girls unit. Prepared court reports, interacted with the court system as a liaison for client placed in the residential program. Case management functions to include, planning daily activities, physical training, individual and group counseling sessions and a complete evaluation of their behaviors as legal documentation for court processing. Responsible for overall supervision within the residential treatment program.

REFERENCES AVAILABE UPON REQUEST

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