Greg Watkins
Brentwood, TN – ***** – 615-***-**** – **************@*****.***
Inventory Control and Sales
Product Inventory ~ Procurement ~ Customer Service
Purchasing
Product Inventory
Organizational Operations
Executive Communications
Quality Assurance
Client Relations
Business Development
Cross-Team Collaboration
Training & Development
Supply Chain
As a highly skilled manager in the automotive parts industry with more than 25 years of experience with foreign and domestic dealerships, I have continually found my greatest successes have been achieved in the areas of inventory management, efficient processes and customer service. I consider myself an analytical and highly adaptable professional with extensive experience enhancing business relations and fixed operations. Skilled in aligning end-user needs with long-term resolutions to business challenges. Track record of success developing, deploying and evaluating personnel aimed at improving quality and efficiency.
Advanced expertise in operations management, purchasing, and integrating quality control processes. Skilled at continually focusing team on identifying, isolating and resolving business-related issues. I am proficient with MS Office and Outlook.
Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
Professional Experience
NISSAN OF STOCKTON Stockton, CA - Relocated to Tennessee 4/2016 – 10/2016
Manager – Parts Department
Principal strategist for inventory processes within dealership parts department. Direct concurrent projects, including inventory management, in line with aggressive processing timelines, quality and customer requirements. Oversee and optimize purchases via inventory system.
Operations Management: Administer and maintain a balanced inventory consistent with the requirements of the manufacturer. Organized policies regarding compliance with manufacturer parts and warranties.
Management Processes: Utilize available pricing parameters and strategies to generate sufficient profit while maintaining customer loyalty. Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory. Develop an effective team through training and performance standards.
SMITH CHEVROLET CADILLAC Turlock, CA 2/2005 – 4/2016
Manager – Parts Department
Conceptualized, developed and integrated inventory systems, resulting in decreased labor-intensive record-keeping, higher productivity and increased accuracy. Ensured quality customer service for parts department.
Client Service: Deliver elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions and comprehensive follow-up.
Project Management: Integral participant in cross-functional liaison between staff, vendors, and contractors; deliver recommendations for solutions and improvement.
Operations Processes: Guarantee proper inventory in stock to meet customer and company demands.
Education and Certifications
MT. SAN ANTONIO COLLEGE, Walnut, CA
Courses Completed
Certificate: ASE Certified Parts Specialist & Forklift Operator