Elice Jackson Jr.

Permanent Address

**** *** ***** ****** *****

Birmingham, AL 35206

205-***-****

acyvn6@r.postjobfree.com

EDUCATION

THE UNIVERSITY OF ALABAMA (Tuscaloosa, Alabama)

Bachelor of Science in Mechanical Engineering

Graduation: May 3, 2014

ALABAMA SCHOOL OF MATHEMATICS AND SCIENCE (Mobile, Alabama)

Graduated with Concentration in Mathematics

Graduation: June 7, 2008

EXPERIENCE

Hyundai MOBIS Alabama, LLC (Montgomery, AL)

Quality Assurance Specialist (Information & Improvement)

November 2014~Current

Process warranty claims from OEM, investigate quality assurance safety issues, and address OEM, supplier, and customer complaints

Participate in supplier process audits as well as internal audits; support with ISO/TS 16949 audits

Maintain quality management system by tracking monthly quality results for improvement, organizing quality improvement meetings with suppliers, and requesting corrective actions/countermeasures

Performed statistical analysis and trend charts for warranty claims for supplier improvements and improvement progress status

Create weekly analysis report for customer satisfaction per one million vehicles sold

Create weekly report for comprehensive list of warranty claims

Leader for several recall campaigns

Acted as a field service engineer (FSE) for dealership visits

Reclaim management / budget management

Trained all new employees for the Quality Assurance department

Represented the company in several meetings with OEM, suppliers, and / or HQ

Southern Research Institute (Tuscaloosa / Birmingham, AL)

Senior Design Project

2013~2014

Performed thermal analysis of a tooling system used in an Extrusion Compression Molding process for long fibered-reinforced thermoplastics (in 2-D)

Calculated 1-D transient conduction

Used CFD post to generate tables and plots

Starbucks / Aramark (Tuscaloosa, AL) 2011~2014

Barista

2011~2014

Made coffee, espresso drinks, teas, Frappuccinos, and product

Retrieved milk and pastries from freezers; retrieved / stored items from stockroom

Unload stock from truck

Cashier

Warmed pastries and sandwiches

Utility work such as washing dishes, taking out trash, sweeping and mopping café, and maintained a clean work area

Assisted with training new employees

Opened / Closed store

Georgia Pacific (Pennington, AL)

Engineering Co-op / Engineering Department

2009~2010

Shadowed a Project Engineer

Assisted with truss evaluation

Assisted with installation of a concrete slab for a locker room

Assisted with updating Bill of Materials

Frequently spoke with contractors, vendors, floor operators, and other engineers

Assisted with plant safety upgrade by helping identify pinch points and surveying workers in hazardous working locations

Assisted with Warehouse organization

Pulled parts from store room

Spoke with vendors about recommended parts for equipment

Became familiar with equipment and processes

Sat in on production meetings

Measured mezzanine length, pipe lengths, and areas of interest for new equipment installation

Surveyed plant for new fire doors

Children’s Fresh Air Farm (Birmingham, AL)

Archery Director / Rappelling Tower and Rock Climbing Assistant

2007~2009

Provided safe environment for kids to participate in archery

Provided safe environment for kids to rappel down a tower and ascend up a rock climbing wall

Was responsible for groups of children for weeks at a time

SKILLS

Computer Skills: Proficient with Microsoft Office (PowerPoint, Excel, Word, Outlook), MATLAB, Minitab, Adobe, SAP System, Quality Management System (QMS), Manufacturing Execution System (MES), VAATZ, Web Parts Catalogue (WPC), E-accounting, EDIMS (Drawing Manager), Quality Voice of the Customer (Q-VOC)

Training: ISO/TS 16949 (1.5 CEU)

Activities/Interests: NSBE (2013-2014), American Society of Mechanical Engineers (2013-2014), Physics and Math Tutor (2009-2014)

Contact this candidate