Experienced Front Office Receptionist / Administrative Assistant
Resume:
Jessica Martin
***** **** ***** **. *******, TX *7429 832-***-**** ***********@*****.***
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Responsible, reliable, and ambitious individual seeking a position that would allow me to utilize my training, education, and work experience with the ultimate goal of contributing to the company’s overall growth and success. EDUCATION
North Harris Montgomery Community College 2003-2004 CERTIFICATIONS
Certified Dental Assistant December 2004 - Present
Certified in Adult, Child, and Infant CPR May 2014 - Present
Certified in Pediatric First Aid and Safety May 2014 - Present
Notary Public of Texas November 2015 - Present
WORK EXPERIENCE
Server / Waitress August 2016 - November 2016
The Cheese Bar Cypress, Texas
Greet, assist, and seat all customers & guests
Provide food and beverage service to multiple tabletops
Knowledge and understanding of all menu items, as well as all non-menu items available for customers
Knowledgeable in the use of cash register
Morning shift set up preparations
Evening shift set up preparations
Administrative Assistant June 2015 - February 2016 Redd School Houston, Texas
Serve as front office representative of private school
Answering of all incoming phone calls and faxes on a multi-line phone system
Oversee and response to all school’s email correspondence, parent/teacher communication, billing/accounts receivable notifications, marketing emails, resume submissions, and staff communications.
Serve as primary assistant to owner and principal of the school
Conduct, and oversee all accounts payable and receivable for the school
Overseeing all customer, vendor, and employee accounts, and preparing all checks including bills payments, refunds, reimbursement checks, and vendor checks as needed;
Additionally, serve as collections representative when accounts become past due by following up with customers, and vendors by going over all possible payment options
Creating personal payment plans, and establishing notarized documentation of the payment plan agreement
Serve as payroll administrator conducting payroll twice a month
Aide students when needed with illness and/or injury, and contact parents regarding illness or injury Administrative Assistant January 2015 - June 2015
PT USA Houston, Texas
Greet and assist visitors, guests and other walk-ins
Received and directed phone calls on a multi-line phone system
Created and administered documents when prompted
Oversaw all accounting and payroll duties using QuickBooks bookkeeping software
Maintained all office inventory, supplies, and equipment
Arrange any and all travel accommodations the company
Create and maintain new job folders, and create data base for all orders Jessica Martin
12755 Mill Ridge Dr. Cypress, TX 77429 832-***-**** ***********@*****.*** Page 2 of 3
WORK EXPERIENCE CONTINUED
Administrative Assistant April 2014 - January 2015 Children’s Lighthouse Fairfield Cypress, TX
Assisted owner with daily tasks on an as needed basis
Greeted and assisted all parents, visitors, and guests
Answered and directed phone calls and emails
Maintained and update social media pages
Assistant Office Manager May 2010 - January 2011
Star Staffers Inc. (Sable & Associates) The Woodlands, TX
Greeted and assisted all parents, visitors, and guests
Answer and direct phone calls and emails
Performed accounting duties and payroll assistance
Maintained files and performed data entry
Maintained all office inventory and supplies, ordering products for office when necessary Administrative Assistant April 2006 - March 2008
Star Staffers Inc. (Dynamic Systems Inc.) The Woodlands, TX
Operations of telephone switchboard
Provided assistance to both customers and payroll administration
Managed database
Maintained files and performed data entry
Create job-site safety binders to meet OSHA standards for each trade; plumbing, pipefitting, & HVAC, and all active job sites
Ordering of several architectural drawings from contractor to and from job-sites per project manager request
Assist HR with new hire drug screenings, and interviews Dental Assistant September 2005 - December 2007
Donald L. Robert D.D.S. Family and Cosmetic Dentistry Houston, TX
Provided patient care and service
Captured and developed patient X-rays
Served as assistant during a variety of dental procedures
Set up and broke down patient treatment rooms
Performed expanded duties as necessary including taking impressions and making casts
Maintained all office inventory and supplies
Legal File Clerk November 2003 - September 2005
Munisteri, Sprott, Rigby, Newsom, & Robbins P.C. Houston, TX
Develop orderly structure for filing system
Preparing and maintaining organization for all firm’s asbestos litigation case files
Knowledge and understanding of the legal filing system
Provide Attorney’s with any trial preparation assistance
Provide relief for front office receptionist
Control of m-line switchboard
SKILLS
QuickBooks; Microsoft Office; Pro-Care; Dentrex; Excellent communications skills: written and verbal. Jessica Martin
12755 Mill Ridge Dr. Cypress, TX 77429 832-***-**** ***********@*****.*** Page 3 of 3
REFERENCES
Lori Lee Bulloch
Training Manager Redd School
501-***-**** ****.*.*******@*****.***
Belinda Alanis
Co-worker Redd School
832-***-**** ****.******@*****.***
Matt Duong
General Manager The Cheese Bar
832-***-**** *******@*****.***
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