Administrative Assistant Project

Name

Heather Q. Jacobs, CAP-OM

Title

Sr. Project Administrator

Education

AA, General Studies, Brazosport College, Lake Jackson, TX 77566

Experience

More than twenty years of experience as an administrative assistant / office professional.

Certification

Certified Administrative Professional (CAP), May 2013

Organizational Management (OM), November 2013

PEC Safety SafeGulf/SafeLandUSA, October 2016 PEC#210063465

Strategic Contract Resources, 10/14 to Present

Site/Construction Project Administrator for Phillips 66 Company

Freeport Terminal Projects, TX, 10/14 to Present

Site/Construction Project Administrator for the Phillips 66 Company's Freeport Terminal Projects. Serves as the main point of contact for all administrative issues and providing general administrative support for the entire project team. Managed Outlook Calendar, meeting planning and meeting preparation for two conference rooms. Managed and maintained files consistent with DRM requirements as well as was a point of contact for the yearly ROC Campaigns. Created spreadsheets, documents and power point presentations when needed. Verified and approve invoices in SAP as well as entered Good Receipts in SAP. Updated the SharePoint site on a regular basis. Handled onboarding as well as de-mobilization of employees and maintained/updated floor plans. Maintained printers including stocking paper, ordering toner and printing supplies as well as trouble shooting printer issues. Ordered and maintained office supplies.

Technip USA, Inc., Houston, TX, 07/08 to 10/2014

Sr. Project Administrator - LEAD

Lake Charles Liquefaction Project, Houston, TX, 05/13 to 10/14

Lead Project Administrator on the Lake Charles Liquefaction Project with two administrative assistants. Providing administrative support for the Project Director and staff of over 150 employees on the Project, member of the Office Response Team and the Health and Wellness Committee. Maintains the Project Correspondence Database (Minutes of Meetings, Emails, Letters, etc.), prepare and submit expense report, schedules meetings, orders supplies, works with the Interface Coordinator on office assignments and floor plan arrangement, handle all travel request, lead the Onshore Project Administrators in organizing and presenting a training on our new Project Startup Admin Manual to all admins in the company, as well as any other task that may be requested or required.

BP, Mad Dog Phase 2 Project, Houston, TX, 09/11 to 05/13

Providing administrative support for the BP Clients on the BP Mad Dog Phase 2 Project, member of the Office Safety Team, First Responder and Fire Warden. Maintains the Project Correspondence Database (Minutes of Meetings, Emails, Letters, etc.), prepare and submit expense report, schedules meetings, orders supplies, works with Project Manager on office assignments and floor plan arrangement, Request New Client Hardware, has access to BP networks via a BP provided laptop with BP NTID, update DWDocs with Minutes of Meetings, etc., as well as any other task that may be requested or required.

Administrative Assistant II

Lone Star NGL, LLC., Mont Belvieu Y-Grade Fractionation Plant Project, Houston, TX, 06/11 to 08/11

Providing administrative support for the Lone Star NGL project, member of the Office Safety Team, First Responder and Fire Warden. Maintains the Project Correspondence Database (Minutes of Meetings, Emails, Letters, etc.), prepare and submit expense report, schedules meetings, orders supplies, works with Project Manager on office assignments and floor plan arrangement including arranging any personnel moves to the project/floor, as well as any other task that may be requested or required.

BASF, ME Blending Project, Houston, TX, 05/11 to 08/11

Providing administrative support for the BASF project, member of the Office Safety Team, First Responder and Fire Warden. Maintains the Project Correspondence Database (Minutes of Meetings, Emails, Letters, etc.), prepare and submit expense report, schedules meetings, orders supplies, as well as any other task that may be requested or required.

Occidental Petroleum Corporation, OXY Project, Houston, TX, 07/10 to 7/11

Providing administrative support for the OXY project, member of the Office Safety Team, First Responder and Fire Warden. Maintains the Project Correspondence Database (Minutes of Meetings, Emails, Letters, etc.), prepare and submit expense report, schedules meetings, orders supplies, works with Project Manager on office assignments and floor plan arrangement and floor plan arrangement including arranging any personnel moves to the project/floor, as well as any other task that may be requested or required.

Freeport LNG, FLNG Project, Quintana, TX, 07/08 to 06/10

Providing administrative support for the Freeport LNG project and is a member of the Office Safety Team.

G.A.S. Unlimited, Sugarland, TX, 03/08 to 07/08

Administrative Assistant II at Technip, USA

Freeport LNG, FLNG Project, Quintana, TX, 05/08 to 07/08

Providing administrative support for the Freeport LNG project and is a member of the Office Safety Team.

Document Control at Technip, USA

Freeport LNG, FLNG Project, Quintana, TX, 03/08 to 05/08

Worked through GAS Unlimited and provided document control support for the Freeport LNG Project.

Kelly Services, Freeport, TX, 12/06 to 08/07

Administrative Assistant

Dow Chemical, Chlorine 7 Unit, Freeport, TX, 12/06 to 08/07

Answered multi-line phone, including the Global Improvement Leaders phone. Ordered office and supplies as needed. Owner of multiple distribution list and shared drives. Focal point for the Pandemic Event and Healthy Culture. Served as a member of the Safety Steering Team and scheduled all safety meetings. Assigned, tracked and e-mailed the results of the department's monthly housekeeping audits. Entered monthly cross charges as well as work orders when needed. Updated building occupant information, handled uploading charters, oversaw remodeling of lab into offices and general office duties.

Rehab Center, Christiansted, USVI, 04/02 to 07/02

Front Desk / Assistant

Answered a multi-line phone and directed the callers to the proper personnel or scheduled appointments. Greeted patients and made patient rooms ready. Entered patient information and insurance information into Eclipse software. Setup patient charts and received payments made by the patients. Also performed miscellaneous daily support including copying, faxing, filing, etc.

Primary Services, Houston, TX, 06/00 to 02/01

Administrative Assistant

Texaco, Power and Gasification Engineering Department, Houston, TX, 06/00 to 02/01

Tracked daily attendance, created/edited drawings in Visio, inputted timesheets in PAS for out of office personnel, updated employee information profile for principles in Outlook and entered information into SAP and server as SAP focal point for the group. Handled travel for 25 to 50 engineers, including making arrangements, keeping copies of itineraries in travel binder along with AMEX profiles, copy of passports and other specialty information that might be needed for travel (Visas, etc.). Scheduled conference rooms, arranged catering, technical equipment, visual needs, etc for meetings. Ordered business cards as well as safety and office supplies. Prepare safety supplies to be sent to various countries along with any other items requested.

Kelly Services, Freeport / Lake Jackson, TX, 1996 to 2000

Office Professional

Dow Chemical, Human Resources / Labor Relations Department, Freeport, TX, 02/00 to 06/00

Posted site wide job openings and created seniority bid sheets for supervisors posting jobs and mailed out on a weekly basis. Scheduled meetings for the Labor Relations Manager as well as Business Partners. Created files for all arbitration request filed by all Union members. Scheduled and planned arbitration hearings, working with Dow's legal department as well as the Federal Mediation and Conciliation Service and dealt directly with the different Unions on a daily basis. Created and distributed quarterly Employee Special Recognition Award Reports, Employee Seniority List and Dow Contractor Ratio Reports. Worked up buyout settlements for employees leaving the company, used People Soft software daily and maintained plant wide list of Union Officers and Department Stewards. Also performed any general office duties necessary.

Office Professional

Dow Chemical, Oyster Creek Power Generation, Freeport, TX, 09/99 to 02/00

Entered payroll for 25 employees on a bi-weekly basis. Scheduled meetings and travel plans for the production leader and scheduled meetings to be held in the building's conference room. Purchased office supplies and placed orders for cell phone and pagers. Provided computer support to the building occupants as well as providing miscellaneous support for everybody in the building. Acted as the focal point for Unit 8 in supporting the Brazoria County Youth Home for Christmas.

Other employment include:

Dow Chemical, Purchasing Department, Freeport, TX, Office Professional, 1998 to 1999

Phillips 66 Company, Warehouse Team, Sweeny, TX, Administrative Assistant, 1997 to 1998

Intermedics, Inc., Clinical Engineering Department, Angleton, TX, Clerical Secretary, 1996 to 1997

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