Manager Staff

Angel W Rowson **** Summerlin Avenue

Sanford, FL 32771

Cell 321-***-****

*************@*****.***

Objective:

To obtain employment within a corporate structure that is team oriented, with emphasis on growth, opportunity, teamwork and superior customer care.

Experience

Tecta America Southeast LLC – Senior Executive Administrator 07/01/2014 to Present

Coordinate and ensure the flow of communication – Coordinate the flow and control of all project documentation and materials – Evaluation Report - Make all customers my 1st Priority – Participate in the review of all projects – Create and control all contents of the job file (i.e., ensuring subcontracts are signed or solicit signatures needed to include insurances, licenses, bonds, etc.) – Prepare submittal packages for PM Review – Apply for all required permits, N.O.C., N.T.O., warranties – Order any aerial photography – Order any slope surveys – Order job specific materials – Assist Superintendent with mobilization of the project (i.e., rental equipment, portable toilet, housing, dumpsters) – Prepare pay requisitions (i.e., payment request is consistent with the schedule of values, request is approved by PM – request is mailed out or presented to the consumer, punch-list, warranties) – Coordinate with A/R for lien releases – Schedule/Reserve Hotels, Rentals, Event Halls, Catering Services - Service Ticket Creations/Schedule for Leaks – Credit Card Processing – Order Office Supplies – Warehouse Inventory Count – Payroll Research & Input – Notarize Documents – Service Invoice billing – Employee time keeping/hours/vacation input & tracking – Administrative support for all departments – Data Entry, Filing, Maintaining office equipment – Process company Pre- Qualification Bids – Process Contracts - Request Insurance certificates & bonds – Prepare/Plan with safety director – Review & Verify Invoices & Check requests – Sort, Code & Match Invoices

– Post Customer Payments (checks/credit cards) – Bank deposit run – Set Invoices up for payment – Track expenses – Prepare Check Runs – Monitor Accounts to ensure payments are up to date – Research & Resolve invoice discrepancies – Update Account department manager on total unpaid invoices – Collections - Maintain Vendor files & Records –Process vendor/client pre- qualification packets, Process vendor credit applications – Assist with ECAC/Month End – Resolve collections by offering payment plans – Generate weekly, monthly & quarterly sales forecast reports.

Brother’s Keeper – Resident Service Assistant Manager 05/2011 to 06/2014

Main Duty is to support the staff – Arrange/provide transportation for clients – Support family members – Arrange for clients home visits – Administer, monitor and record medication distribution according to policy – Review and ensure completion of all medical logs – Coordinate all medical appointments – Ensure all medical recommendations and follow up are communicated and completed in a timely fashion – Track sick and vacation leave – Approve overtime – Interview/Hire/Terminate or probationer employees – Follow-up with unemployment claims – Relay all pertinent medical information to families, guardians, doctors, staff and work programs as needed – Employee evaluations based on company policy/improvement/requirements – Ensure staff, training and beeper schedules are received and posted – Ensure proper communication of all clients issues/needs to all necessary parties – Proactively teach/role model/guide staff on how to appropriately work with and interact with clients – Respond while on-call to program needs including covering open shifts – Address staff concerns as needed – Encourage staff to share ideas and suggestions – Inform supervisor about pertinent issues – Handle & document all financial transactions for the program account, clients account.

Workforce Staffing – Executive Secretary (Marketing Firm)/Branch Office Manager (Collis Roofing)

11/2010 to 07/2012

Responsible for opening & closing of office – Supporting executives and management in all departments – Provide administrative support – Performs numerous duties (i.e., scheduling, writing correspondence, emailing, handling visitors, reviewing contracts – answering questions/request, travel arrangements, event planning, meeting notes) – Supervise the day to day operational functions of the branch including (i.e., balancing petty cash, oversee office staff/service and duties, some billing, credit approvals) – Approve customer & staff transactions within my authority limits – Knowledgeable about all deposit, credits, business and consumer loans – Collaborate in the hiring, training & retention of staff – HR Support, post job openings, interview, hire, drug test & terminate - Supervise, coach, and develop staff regarding service expectations, policies, procedures, products and systems – A-Z, required daily, weekly, monthly, quarterly and annually sales report – Order/Maintain Office Supplies - Facilitate regular employee meetings to discuss goals, operational issues – Maintain staff schedule to provide adequate coverage at all times – Managing difficult situations with customers & providing them with a resolution – Ensure that quick and proper response to all reasonable customers request – Maintains the highest level of confidentiality with all information obtained. Education

Alison Online Course

01/2016 to 10/2016

Certificate of Completion in Preparing to Manage

- What is Management – Managerial Characteristics and Skills – Managing External Relationships – Managing the Accounts – Managing the information systems – Managing Competitive Intelligence – Managing Employees – Business Management Skill Tallahassee Community College Online

01/2013 to 05/2013

Certificate of Completion in Zero Tolerance

- 1st Step to creating an overall approach that actually prevents costly incidents’

Certificate of Completion in Health & Safety

- Behavior based safety – Workstation Ergonomics – Back Safety – Drug Free Workplace – Managing safety and health in schools & hospitals

Herzing University

11/2008 to 01/2010

Certificate of Completion in Bookkeeping and Payroll Accounting

- Accounting 1 & 2 – Payroll Accounting – Business Law – Computers & Application – Software/Spreadsheets – Professional Development 1 & 2 – Intro to Management

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