SIBI SELVARAJAH
*** * **** ****** • New York, NY • 646-***-**** • ******@***.***
EDUCATION
NEW YORK UNIVERSITY, NEW YORK, NY MAY 2016
Bachelor of Science in Psychology GPA: 2.9
Minor in Business Studies
SAT Score: 1960, Math II SAT II Score: 790/800
Awards: National Honors Society
WORK EXPERIENCE
BABBLER, NEW YORK, NY AUGUST - JANUARY 2017
CUSTOMER SUCCESS MANAGER
• Onboarded users and provided focused solutions based on clients' targeted customer base
• Created and distributed newsletters to prospects selected from Cision to boost client engagement on the platform; ultimately increasing client visibility
• Addressed client grievances with management, and recommend changes for the platform BABBLER, NEW YORK, NY MAY – AUGUST 2016
SALES ACCOUNT EXECUTIVE
• Held introductory calls and demos to ensure high client conversion
• Introduced new tools such as assistant.to, prospect.io, ebsta to simplify the process of interacting/tracking clients and prospects
• Met weekly with account management team to develop strategies and improve processes BABBLER, NEW YORK, NY FEBRUARY 2016 – MAY 2016
SALES DEVELOPMENT REPRESENTATIVE
• Identified potential clients through targeted prospecting, cold calling, and networking
• Utilized Salesforce to schedule appointments with potential clients; ultimately scheduling meetings with leading stakeholders in the public relations industry NEXT HOSPITALITY ADVISORS, NEW YORK, NY JUNE - AUGUST 2015 CONSULTING INTERN
• Coordinated projects by simplifying complex information into an easily accessible format, developing a Gantt chart of the project schedule
• Researched concepts and locations for Wyndham Hotel Group as well as undertook the entire “technology” piece of the project; doing research and due diligence on the suppliers in the sector; and then, after evaluating all the criteria against what the suppliers offered, formulating a recommendation to the team LEADERSHIP EXPERIENCE
B+ FOUNDATION, NEW YORK, NY JULY 2014 – MAY 2016
DONATION SUPERVISOR
• Volunteer and raise $18,000+ for research in Pediatric Cancer
• Lead collaborative projects between B+ Foundation and private companies to provide fundraising events ZETA PSI FRATERNITY, NEW YORK, NY SEPTEMBER 2015 – JANUARY 2016 RUSH CHAIRMAN, TREASURER
• Coordinated and managed all events related to new member recruitment under capacity constraints and a strict $5,000 budget, ultimately doubling turnout to over 150 potential new members
• Utilized an annual budget of $40,000 to maximize frequency and diversity of social, recruitment, and brotherhood events
SKILLS & INTERESTS
Activities: Speaking freely Hindi, intramural volleyball and basketball Skills: HTML5, CSS, Dreamweaver, SPSS, Tamil (fluent), Hindi (intermediate) Interests: Varsity volleyball, meditation, investing personal portfolio, traveling, fitness