Bernice Gordon B.Mgnt, CPHR
acyvca@r.postjobfree.com
PROFILE
A highly qualified Human Resources Professional with extensive experience working in the international and fast growth consulting, agriculture, Engineering, Procurement and Construction Management (EPCM), logistics and transportation sectors. I have a wealth of experience in strategic planning, work force planning, recruitment, performance management and employee engagement. I am skilled at handling employee relations, policy, training and development.
CAREER HIGHLIGHTS
Proactive with strong strategic, analytical and negotiating skills
Recognized change agent with successful program development and implementation skills
Developed the 2016 Strategic Organizational structure and achieved three of the top five organizational goals in 2014 two years ahead of plan
Developed the strategic recruiting and staffing plan to forecast, recruit and on-board over 200 employees in 2013, which resulted in 200% company growth and grew the HR and Corporate Services team to 16 people
Coordinating two acquisitions and successfully retaining over 90% of their employees two years later
FUNCTIONAL AREAS OF EXPERTISE
Human Resources Operations
Coaching
Engagement
Talent Acquisition / Retention
Compensation / Benefits Rewards and Recognition
Change Management
Performance Management
Conflict Resolution
Succession Planning Building Strategic Partnerships
Organizational Strategy
Leadership Development
Organization Development & Design
EDUCATION & PROFESSIONAL DEVELOPMENT
Chartered Professional in Human Resources ? CPHR
May 04 to Present Canadian Council of Human Resources Associations
Human Resources Management Association (HRMA) ? BC
Human Resources Association of Alberta (HRIA)
Bachelor of Management (Major in Human Resources and Organizational Behaviour)
Jan ?96 ? Apr ?98 University of Lethbridge, Lethbridge, Alberta
Business Administration Diploma
Sept ?92 ? Apr ?94 Southern Alberta Institute of Technology, Calgary, Alberta
EXPERIENCE
Pacific NorthWest LNG [Vancouver, BC]
Sr. Human Resources Advisor (1 -year Contract) [November 2015 ? November 2016]
Pacific NorthWest (PNW) LNG is a proposed natural gas liquefaction and export facility on Lelu Island within the District of Port Edward on land administered by the Prince Rupert Port Authority.
Develop PNW LNGs Talent Acquisition and Talent Management
Sourced, Selected, Implemented iCIMS ? Applicant Tracking System
Developed PNWs Core Competencies and mapped all job family technical competencies
Developed PNWs Structured Interview Process
Developed and trained all interviewers in Structured Interviews
Developed New Employee On-boarding
David Aplin Group [Vancouver, BC and Calgary, AB]
Principal Consultant [October 2014 ? November 2015]
David Aplin Group is one of Canada?s largest, most accomplished recruiting firms and one of Canada?s Best Managed Companies. The Aplin Executive division provides retained executive search services to leading businesses and government organizations across Canada.
Managed the Executive Search process and placement of senior level executive management professionals throughout Alberta and British Columbia
Developed the succession and selection process for private equity
TERA Environmental Consultants ? CH2M Hill [Calgary, AB]
Director of Human Resources - Associate [January 2013 - October 2014]
TERA Environmental Consultants was a mid-sized, environmental consulting firm. With over 450 employees and revenues of over $25M, TERA specialized in linear projects. In 2014 TERA was acquired by CH2M Hill, a global environmental engineering and consulting firm.
Managed the reengineering and organizational redesign of the firm during its growth from 250 to 500 employees.
Developed the first Senior Management Team and moved away from management by committee. Through definition of roles and responsibilities and one-on-one coaching, this team saw significant growth and the top line performance increased by over 200%
Reduced employee turnover to less than 5% by developing the TERA?s Employee Spot Rewards Program focused on employee engagement
Developed and managed TERA?s emergency response plan during Calgary?s 2013 flood. This plan dealt with displacement from the Calgary Head office and over 200 employees temporarily being displaced from their primary residencies. The plan resulted in a 2% drop in productivity as opposed to significant losses by other companies and kept each employee safe during this catastrophic event
Developed the strategic recruiting and staffing plan to forecast, recruit and on-board over 200 employees in 2013, which resulted in 200% company growth
Developed TERA?s formal mentoring program and decreasing the length of time required for employees to accelerate their careers from entry level to intermediate project managers or team leads
Coordinated the Human Resources section of the M&A process for the due diligence team, resulting in the selection of one key strategic partner and successful sale to CH2M Hill
Improved and implemented a new payroll provider resulting in a cost savings of $250k
TERA Environmental Consultants [Calgary, AB]
Manager of Human Resources - Associate [September 2009 ? December 2012]
Provided leadership and coaching to all levels of management and employees
Developed company standards to elevate the general employment standards and best-in-class people practises throughout the company
Developed TERA's Twelve Core Competencies to drive corporate performance standards
Developed and launched TERA's Performance Review Process tied to TERA?s Core Competencies and Compensation Strategy to ensure fair and equitable total compensation for all employees
Introduced of Partnership (ownership) Performance Reviews through the introduction of 360-degree feedback
Co-chaired TERA's ?Build for Success? Organizational Structure Review to address the retirement of one key executive, a process which introduced a more collaborative strategic and succession planning process across the organization
Coordinated two acquisitions (Westland and Fulcrum) and successfully retained over 90% of their employees two years later
Managed all facilities & administrative support staff across four locations, including 6-8 word processing, 3-6 document control, 2 library services and 2-6 reception personnel
Gartner Lee Limited [Calgary, AB]
Manager - Human Resources / Senior Human Resources Advisor [July 2006 ? November 2008]
Gartner Lee Limited (GLL) was sold to AECOM in 2007. Garter Lee had over 300 employees and was a leading multidisciplinary consulting firm (environmental science, engineering, and planning) specializing in solving environmental problems for industry and government both nationally and international.
Provided a broad range of Human Resource functions across Canada for over 300 employees in 19 different locations, including the corporate office.
Developed GLL?s corporate recruitment strategy, resulting in successfully filling 15 key roles in Western Canada when the unemployment rate was less than 5%
Developed and launched GLL?s Employee Rewards and Recognition program
Developed 360-degree Performance Assessment Process for Management Positions
Developed draft Operating Norms linked to GLL Vision, Mission and Values
Developed all training material and facilitating GLL?s Annual People Manager Training 3-day Retreat
Facilitated staff mix (managed attrition) initiative program for review and approval of the Corporate Management Group
United Farmers of Alberta [Calgary, AB]
Regional Human Resources Advisor [January 2005 ? July 2006]
KBR [Fort McMurray, AB]
Human Resources Supervisor (1 -year Contract) [November 2003 ? December 2004]
Syncrude Canada Ltd. Upgrader Expansion (UE-1) Project (Mulit-Billion $)
ATCO Frontec ? Balkans Project [Calgary, AB and Bosnia, BiH]
Human Resources Coordinator [February 2002 ? October 2003]
Canadian Pacific Railway [Calgary, AB]
Human Resources Coordinator [May 1998 ? February 2002]