Customer Service Sales

Jeff Wisham

* * ******** ** 912-***-****

Savannah, GA 31410 ************@*****.***

Qualifications Summary:

Over 15 years of experience managing business relations and special projects. I served as a primary point of contact for and between owner, personnel, customers, and vendors. I have been a PADI Instructor for 15 years, and I have successfully certified over 200 students for open water diving certification. I work well independently and in team situations.

Professional Experience:

Super Logistics Peoria AZ Sept. 2016- Present

Freight Broker Rep. in Savannah GA. Duties are to deal directly with the Shipping Department of companies that need several different kinds of trucks and trailers to move freight. Find and contact drivers to pick up, coordinate, and deliver freight. Also follow up with orders to be sure freight is picked up and delivered on time.

Hertz Equipment Rental Savannah, GA Oct. 2013 – Sept.2016 Account Manager

Target a specific territory and increase the customer base while maintaining current revenue and constantly working to increase the year over year revenue. Make appointments and cold calls with potential and current customers at their office or on jobsites to ensure that they are getting what they need not only with their equipment but also with service needs. Perform presentations to discuss what kind of company Hertz is and what we can provide for them on any jobs that they are bidding on. Work with Salesforce to organize, plan, and keep follow up information on a daily basis to maintain that all current and potential customers are satisfied with me and all Hertz services.

HERTZ EQUIPMENT RENTAL Biloxi, MS July 2012 – Oct. 2013 Sales Coordinator

Identify customer needs, coordinate activities of delivery drivers, maintain competitive data, do inventory control, and daily business reporting. Answer customer calls and concerns. Schedule delivery and pick up of equipment. Maximize sales revenue for branch through excellent customer service on existing orders. Close sales from inbound inquiries and successful outbound telemarketing. Provide customers with expert advice on equipment selection, operation and maintenance, and process daily business reports.

PEACHTREE PEST CONTROL, Brunswick, Georgia June 2008 – March 2012 Account Manager

Conduct daily sales by following leads, cold-calling, and generating cross-sales from current customers. Develop relationships with property managers and realtors. Schedule all service calls from sales and maintain contact with customers, realtors, and prospective customers daily. Active member of Board of Realtors and B.O.M.A. Jacksonville FIRST COAST INC, Fernandina Beach, Florida July 2007–May 2008 Manager

Supervised staff of 6+ employees. Scheduled employees and conducted routine maintenance. Regulated chemical inventory and delivery of any chemical sales. Addressed all customer service needs.

Education:

KENNESAW STATE UNIVERSITY, Kennesaw, Georgia 2003 - 2005 2 years toward Sports Marketing Degree

PRO DIVE, Fort Lauderdale, Florida 2000

Master Scuba Diver Trainer Certified

GEORGIA SOUTHERN UNIVERSITY, Statesboro, Georgia 1996 - 1999 Core Curriculum Completed