Customer Service Representative

Janet Dickerson

Robbinsdale, MN

*****.***********@*****.*** - 302-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Rep

Charity USA - Minneapolis, MN - April 2016 to Present Answerin in bound calls,processing orders

Customer Service Representative

Data Recognition Corporation - Brooklyn Park, MN - January 2016 to March 2016 Responsibilities

Answering calls from school administrators for on-line assessment testing,resetting passwords and technical issues.

Accomplishments

Currently working

Skills Used

Answering Inbound Calls

Cashier

Walmart - Brooklyn, MN - November 2015 to January 2016 Responsibilities:

Customer Service/Cashier

Accomplishments

Enjoyed my job,love interacting with the public and making sure customer had a great Walmart experience. Skills Used

Very good customer service skills...

Recovery Agent

Iqor/Verizon Wireless - Plymoth, Mn. - October 2013 to August 2015 Responsibilities

Answer in-bound calls for collections, payments,updated credit reports.. Accomplishments

Learned how to use and work with microsoft word,outlook,and Microsoft office.Learned to understand customers needs and the importance of their credit reports, learned to be very patient and understanding.. PCA (Personal Care Assistant)

Hennipen Home Health - Broolyn Pk,Mn - September 2012 to October 2013 Responsibilities

Provided health services for client, like bath them,making sure they had they meds and health needs. Accomplishments

I learned patience and understanding for those unable to help themselves. Skills Used

Bathing and cleaning clients home.

Home Health Aide

Core Health Services - Brooklyn, MN - June 2012 to November 2012 Responsibilities

Clean and cook for clients.Understanding the disabled life more... Skills Used

I cooked, cleaned,grocery shop for client.

EDUCATION

H.S.Diploma in all coures

Manley H.S. - Chicago, IL

1979 to 1983

SKILLS

Microsoft Word (3 years)

ADDITIONAL INFORMATION

Hello Hiring Manager,

I'm very much interested in the job listed.I have 2-3 years Call Center Customer Service experience.I'm a very dependable and hard worker,looking forward to hearing from you in the near future.

Contact this candidate