Devon Bivens

Federal Way, Washington

Cell: 206-***-****

E-mail acyv3m@r.postjobfree.com

• Advanced MS office skills in: Excel and Word, PowerPoint, Access and Outlook, familiar with AutoCad.

• Experienced in managing schedules, spreadsheet and database creation, maintenance and reporting.

• Dependable motivated team player with experience working in diverse and high stress work environments.

• Experienced with analytical problem solving, strong organizational skills and excellent attention to detail.

• A self-starter with a positive attitude and proven ability to be flexible with ever-changing office demands.

• Recognized for exemplary customer service with internal and external clients and especially office staff.

• Experienced in all aspects of administrative support, conference room setup, and first person contact.

• Visitor escort, phones, scanning, filing, meeting notes, projector video setup, data entry and 10 key.

Experience

Technipower Inc. / Lindal Cedar Homes Seattle, WA

Customer Relations Representative / Contract Position 07/16 to 01/17

I worked in a fast paced professional environment to provide results focused customer service. I listen and respond to customers and dealers needs, concerns to foster relationships and provide Lindal Cedar Homes products and or information. Working closely with accounting, sales, international and marketing departments; I take orders and determine customer quote costs, fees and charges and administer billing and payments. I calculate shipping and crating costs for products to ship domestic and globally. I input relevant customer information in applicable databases, files and web based CRM tools while adhering to strict company privacy policies. This position required me to proactively identify potential issues, great organization, analytical and investigative skills as well as the ability to think flexibly. Additionally my duties were domestic and international shipping and receiving, mail distribution; copier and printer maintenance, front desk coverage and ensuring marketing materials were stocked. I acted as liaison for upper management, i.e. CEO, Operations Manager, outside manufacturers, drafting and sales departments.

RB Construction Covington, WA

Construction Apprentice 06/14 to 07/16

With reliable transportation and insurance and excellent customer service, I went to various locations to assist my supervisor with new home construction and renovating existing homes. Additionally my duties were to lubricate, clean, and repair machinery, equipment and tools. I build and position forms for pouring concrete, and the dismantling of forms after use. Experience using hand and power saws, hammers, nail guns and various other tools for framing. I dig ditches and or trenches, back fill excavations, and compact and level earth to grade specifications using picks shovels, pneumatic tampers and rakes. I clean and prepare construction sites for organization easy construction flow and to eliminate possible safety hazards.

Pitney Bowes / Novitex Enterprise Solutions Seattle, WA

Customer Service Associate 06/13 to 06/14

My responsibilities varied from simply collecting and distributing all mail and packages for an office of 60 people to handling light IT work; such as printer issues to software migration. My main duties are to complete all reprographic projects, edit or create PowerPoint, Adobe and Excel files to print and or bind into presentation folders when necessary to meet client deadlines at all times. I handle offsite record storage with Iron Mountain. Additionally I collect data from the tasks assigned and from our large printers and place this information into Excel to create end of the month reports for management. I also ordered and stocked all office supplies for these 60 co-workers as well.

MacDonald-Miller Facility Solutions Seattle, WA

Digital Media Center Technician 11/12 to 05/13

My responsibilities were to run large and small high capacity copy machines, scanners and printers to complete single and multi-color Engineering CAD plans and posters. Also to evaluate and determine the correct dimensions of plans to be able to print design plans effectively. I laminated these plans and posters as well. I also to scan documents and building drawings to electronic files then archived them in our Index98/Share Point system as well as other database programs like Argos. I had to help develop future archiving processes and perform some basic CAD operations.

US Department of Commerce Census Bureau Seattle, WA

Enumerator Temp Position 04/10 to 08/10

As an enumerator my role was to drive to various homes and business in specifically assigned areas and conduct customer friendly interviews with the general public. Under special circumstances, i.e. interpreters, or specific schedule needs, I would set appointments to meet with participants. I then collected all relevant information and ensured these materials are stored under Federal regulations with precise attention to detail. Information and materials were then returned to supervisor for final collection and review. The handling and organization of my personal expenses and travel reimbursement records were my responsibility to keep receipt and record. This position was extended due to my attention to detail and dependability.

Maintek Services Renton, WA

Janitor/ Administrative Assistant 05/07 to 10/12

My duties were to clean business, ensure cleaning supplies were stocked and inventory was taken and input into the company’s Access database. I was promoted to administrative assistant duties such as weekly and monthly inventory reporting using Excel. My clerical duties were creating and maintaining Access database files, copying, faxing, filing and scanning documents. I maintained our Outlook calendar and handling all USPS, UPS, and FedEx services and accounts.

Securitas Security Services USA, Inc. Redmond, WA

Scheduler / Administrative Assistant 11/05 to 05/07

I assisted 4 different managers in payroll, human resources, scheduling, and special projects departments. I also reconciled payroll entries and company invoices; along with verification and distribution of paychecks. I processed payroll for terminated associates in the required time frame. Additionally I directly supervised security personnel for Microsoft at on and off campus functions. Also I was responsible for ordering, maintaining, and distribution of security personnel uniforms and the bidding negotiations for contracts with dry cleaning companies, while ensuring company budget.