Rebecca Ann Lofland
Hutchinson KS 67501
******.*****@*****.***
Summary: Employed in the Medical Field for 15+ years with the last 8 years working in a business
office filing claims to insurance companies and other necessary duties. Prior to working
with Commercial insurances, Auto/Work Comp and Vision Claims, I have worked in many
other areas ranging from being a registrar, scheduling, switchboard operator, ER Unit clerk,
dispatcher, and receptionist. Included in my work history, previous employment in a farm
and ranch store, and Worker's Compensation/Unemployment Tax division with the State of
Wyoming. I am looking to use my knowledge and skills to the best of my abilities in a
growing and competitive company.
Experience: Southwind Eyecare Hutchinson KS
Insurance Biller 02/17/2016 to 12/2016
Insurance payment post
Entering Service Tickets
Hutchinson Clinic PA Hutchinson KS
Commercial Insurance Biller 07/14/2014 to 02/09/2016
Auto Insurance Biller
Denials and Rejections
Answer phones
Help answer patient questions
Help co-workers
The Arnold Group Temp Agency Hutchinson KS
Kroger Accounting Services 09/2013 to 07/2014
Accounting Clerk
Auditing of New Hire Applications
Plaza Medical Center, Inc Garden City KS
Insurance Biller 01/2011 to 6/26/2013
Filed Medicaid claims, Motor Vehicle Accidents, and Worker’s Compensation.
Posted payments and worked denials and rejections.
Entered all clinic and hospital charges for the doctor’s.
Answered patient questions regarding insurance eligibility, accounts/statements.
Siena Medical Clinic @ St. Catherine Hospital Garden City KS
Medicaid Insurance Biller 10/2007 to 12/2010
Filed Medicaid claims, Farmworker’s Program vouchers, and Special Needs vouchers.
Posted payments and worked denials and rejections.
Answered patient questions regarding insurance eligibility, accounts/statements.
Counted down money bags for each department at end of day closing.
Cross-trained, receptionist for Pediatrics, Walk-In clinic, Family Practice and Orthopedics.
Surgery Center of Southwest Kansas @ St. Catherine Hospital Garden City KS
Receptionist 09/2005 to 10/2007
Pre-registered/registered patient’s day of surgery.
Verified insurance eligibility, collected payments at time of service.
PRN dispatcher, ER Unit Clerk, Switchboard Operator.
St. Catherine Hospital Garden City KS
Dispatcher 11/2002 to 09/2005
Dispatched EMS for 911 calls.
Received and relayed information via MRCC radio to EMS and Police Department.
Relayed information to ER doctors and nurses.
Received non-emergent calls and relayed calls through paging system or switch-board.
PRN ER Unit clerk.
St. Catherine Hospital Garden City KS
Outpatient Services 10/2000 to 11/2002
Registrar for Outpatient Service Center (X-ray, Labs, Cardio, PT/RT/OT depts.).
Verified insurance eligibility.
Collected payment at time of service.
Cross-trained in the scheduling department, ER Unit Clerk, Switchboard Operator.
Education: Garden City Community College Garden City KS
Associates in Science degree May 2012
Seward Community College Outreach Program Liberal KS
GED May 1988
Hutchinson Community College Online Program Currently Attending
Programs: Meditech, Gateway, Practice Partners, PDS (Professional Data Services). Compulink Programs. Practice/Office Management program, and AllScripts were the programs used at Hutchinson Clinic. Took classes at GCCC for Microsoft Word, Excel, and Power Point but have never had to use these Programs in my past employment with St. Catherine Hospital/Siena Medical Clinic and Plaza Medical Center. At Hutchinson Clinic, they trained employees how to use Excel our daily and weekly reports.
Volunteer: Meals on Wheels, H1N1 flu clinic, Family Crisis Center and Currently hold the Secretary position
at Faris Elementary School.