HR and OD Professional

QUALIFICATIONS PROFILE

EDUCATION AND PROFESSIONAL DEVELOPMENT

Certifications: Certified PHR

Graduate:

Master’s in Public Administration (Specialization organization development & public policy), Cal State University, East Bay, CA, USA

Masters of Science, Education Leadership & Administration (St. Cloud State University, MN, USA.) (All 36 credits completed except for the Capstone requirement)

Undergraduate: Bachelor of Science, Major: Zoology

SHRM member (id # 01497786) since 2007:

PROFESSIONAL EXPERIENCE

Kaiser Permanente, Govt. Relations (Health Care & Hospital)

Aug 2016 - Current

Role: Sr. Human Resources Consultant- Strategic HR & OD Solutions Project Manager - Contract

Plan and manage strategy based organizational development initiatives such as create strategy for full cycle organizational development forecasting as required by the leadership team in tandem with that generate papers, and public statements.

In depth strategy planning consultation, HR/OD heavy initiatives for ad-hoc problems, business and project management role leadership.

Recommend effective means of solving issues related to strategy planning and public policy awareness for internal and external stakeholders.

Provide consultation and analysis of government relations and public affairs issues related to Kaiser public health policies and concerns. Public Policy Analysis - Drug Pricing, Medicare/Medicaid Policy, and CMA/CCIIO letter related proactive solutions interpretation & analysis.

Expert level strategy planning with HR/OD focus in serving across the board for cross functional solutions within the government relations department.

Managing full cycle strategy and planning initiatives for learning/coaching/role development objectives for the leadership team in the government relations department. Reviewing current and ongoing strategic plans of the department and renewing/breaking down items for relevancy and ease of practical usage.

Manage HR/OD processes for the departmental areas including performance reviews/management, resource management, planning, objective setting/alignment, employee development/coaching and training.

Serve as an organization effectiveness adviser for strategic initiatives within government relations department.

Develop project structure, approach and work plan. Provide coaching to the most senior levels of leadership on departmental HR-related issues. Recommend process improvement and enhancement.

Provide systemic solutions, to implement, sustain and optimize changes across the department. Provide consulting services for a broad array of departmental HR and mission areas.

Vdopia Inc., (Digital Advertising Agency)

Sept 2012 – May 2015

Role: Human Resources Business Partner

Setting up the entire HR infrastructure, bringing HR function in-house from a third party vendor.

Providing strategy consultation for all HR related organizational requirements.

Global HR – US, UK, India, APAC centralization on HRMS with appropriate policies etc.

HRMS – selection, management and training, ongoing customization of the system, for optimal efficiency for the company needs.

Managing Immigration – Visa (H1, L1, B1 & GC) consultation and process initiation, selecting employees from off shore offices etc. based on performance and capability.

Compensation Analysis – Total Rewards Compensation model derived from 3rd party compensation data analysis vendor (Towers Watson), interpreting and translating their data for our specific needs.

Benefits – Creating systems/processes for managing Insurances (Employee and Business), 401K, Workers Comp etc. To

Recruiting and Staffing – JD analysis, JD distribution to recruiting agencies based on their niche market, managing the whole hiring process.

Payroll Analysis – Monthly payroll distribution, growth and typing tracking and presentation for all regions (US, APAC, UK & India).

Full cycle employee relationship management strategic/tactical – On-boarding, Performance management, Training and Separation.

Compliance – Regulating state, employee and business compliance, putting processes in place to avoid any penalties or any other negative legal consequences.

Material Creation – Policy creation/design, all companywide communication creation/design.

Urpan Technologies, Inc., (IT Consulting Firm)

Jun 2012 – Sept 2012

Role: Human Resources Program Management Consultant – W-2 Contractor for client Google.

Supply chain MSP project and program management – HRIT, Client/Vendor relationship, operations streamlining for contingent workers for Google for upcoming 2013 hiring.

Working with recruitment department & marketing department for creating client facing presentations.

Managing a team of 14 HR Associates including India and US regions for fulfilling the client targets.

Client/Vendor Facing responsibilities: SPOC for all client/vendor management duties including but not limited to Contracts/PO negotiation with vendors and contracts/SOW revision & renewal with the client (Google Inc).

Maintaining relationships and regular communication with client VMO

VMS management: TCS (Ultimatix) and Google Inc. (Fieldglass), handling all queries and change management in the systems. ATS/Job Boards expertise: Training recruiters on company approved methodologies and usage of resources, Talent Match, CATSONE, LinkedIN, DICE, MONSTER, C2C, Job Magic etc.

NeuroSky (IT, Research and Media Company)

Nov 2011 – Jan 2012 (3 months project on 1099)

Role: Education and Training Content Developer – Freelance Contract

Interact with and quickly understand raw data presented in various forms, before summarizing and simplifying content and data into step by step concepts and into module formats using PowerPoint.

Seek out, gather and extract pertinent interactive content from various sources of materials found internally or on the web, and attach them to modules that have been created in order to make these modules rich and interactive formats suitable to facilitate online learning.

Develop PowerPoint-formatted modules which include textual descriptions as well as a variety of rich media add-ons (e.g. voice-overs, audios, videos, hyperlinks, etc.).

Using GoAnimate to create animations to go with the age appropriate training power points slide decks.

Clarasys Inc., (IT Consulting Firm)

Feb 2012 – May 2012 (3 months project on 1099)

Role: Marketing Copywriter/ Web site Content Developer – Freelance Contract

Copywriting website content.

Proofreading and copy-editing/creating marketing communication.

Social media coordination and writing blog posts, Facebook, Twitter, etc. (inputting content into CMS tools)

Project research: researching articles for marketing material production.

Develop and maintain text and multimedia content for various website projects.

Conduct research in a variety of topics and make recommendations based on provided criteria.

Creating training (SAP FICO, FACETS) curriculum materials with help of domain experts.

Marketing presentation creation (power point slide decks)

Using ATS - CATSONE for tracking and email campaign planning for marketing purpose.

SRS Consulting Inc., Fremont, CA (IT Consulting Firm)

Aug 2008-Sept 2011

Role: Human Resources Program Manager

SRS Consulting Inc. was a young startup company and establishing all the processes related to HR and other day to day routines and processes was the core requirement.

Short and long term project management – HRIT, VMOs, MSP related process and operations streamlining for better client outcome, conducting and developing learning and training for various HRIT and client processes, documentation management and process creation.

Managed India RPO offices – recruiter hiring, employee routines (Training and performance management) and day to day HR management.

Supervised activities of the recruitment teams (4 teams of 5 recruiters each), accounting team (2 associates) and immigration department (in house associate and Attny.).

Single handedly set up routines and owned the contract negotiations and contract renewals for new as well as existing clients. Change Orders, SOW (statement of Work) and RFP response creation for their biggest client CISCO Inc. SPOC for all Cisco related communication.

Management of Immigration HR related duties & technology- Managing application and compliances related to work authorization as per USCIS (possess in depth knowledge of E-verification, I-9 Form requirements, H1B1 & GC procedure documentation and LCA public access filing regulations)

Normandeau Associates Inc., Bedford, NH (Environmental Lab)

Oct, 2007 – Feb, 2008

Role: Lab Task HR Manager (Hired as a contractor for 1 project)

Normandeau Associates is a Zoology Environmental Laboratory and at the time working on an ongoing research project on Ichthyoplanktons. Served as a Project Manager on daily basis.

Responsible for the complete management of the group from hiring, leaves, hours worked, time sheets, performance review, and replacement of a member if required.

Managed a group of 20 Lab associates to complete the project which was part of a larger study measuring the toxicity levels in the water samples taken from Lake Eerie, NY.

Maintained records of the procedures performed and outcomes achieved, technical writing involved using scientific terminology, drawing upon the academic background attained by gaining B.S. degree in Zoology.

SRI Systems Inc, Bedford, NH (IT Consulting Firm)

Mar 2006 – Sept, 2007

Role: Client Services Manager

Handled client facing HR Management duties in an IT consulting firm.

Consultant engagement duties & client services like contract renewals, SOW creations, RFP responses, relationship management with hiring heads (Intel, Microsoft, Texas Instruments etc.)

Presenting and justifying final candidate lists to hiring managers.

Performed head hunter type duties of visiting local universities and colleges to interview promising students for employment and conducting info sessions for USCIS policies for OPT, CPT and H1B filings and opportunities for same with the Company.

Created info materials for training and trained candidates to prepare them for Client Company culture and expectations.

Managed website contents for updates related to GC filings and other Visa regulations.

St. Augustine Preschool & Kindergarten, Manchester, NH

Nov, 2004 – Dec 2005

Role: Human Resources & Operations Management Intern (1-year Curriculum Practical Training)

St. Augustine’s was looking to get all their HR & operational routines streamlined and my role served as a project manager for operations and HR.

Budget management was at the core of every responsibility involved.

Maintained compliance on all required accreditation regularly.

Prepared staff contracts based on terms and requirements as outlined by the program director (exempt, nonexempt, budgeted hours etc.)

Managed website contents for compliance documentation updates, monthly newsletters etc.

Saint Cloud State University, St. Cloud, MN

Sept, 2002 – Aug, 2004

Role: Education Coordinator - Continuing Studies Department (Graduate Assistantship)

Organized data, maintained spreadsheets, facilitated and documented meetings with various faculty members.

Assisting the program director to conduct seminars to market the programs, creating materials for presentation for acquiring new students, technical writing involved for creating marketing material.

Used HTML, power point presentation and ADOBE Framework for website updates and presentation.

TECHNICAL PROFECIENCIES

Operating Systems:

Windows, Mac

Project Management Tools:

Acquired and managed Enterprise level solutions for the following: Microsoft Project, MS Office Suite (PowerPoint, Excel, Word), SharePoint, Google for Work Apps, Box, Dropbox, Confluence (Atlassian), Igloo, Asana, Expensify, JIRA

HR Tools:

Acquired and designed full cycle management of various HRIS/HRMS and ATS: Bullhorn, PeopleTrack, CATSONE, TalentMatch, Ascentis. LMS & Performance Management tools., Various client (Cisco, Google, Linked in) MSP and VMO (e.g. Google Fieldglass etc.), Payroll systems: PRG, ADP and others

Animation tools

GoAnimate used for creating HR trainings

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