Administrative Assistant
Resume:
Margaret Gassner
Chandler, AZ 85224
**********@*****.***
OBJECTIVE
To obtain a challenging position with an outstanding organization that utilizes my accounting, customer service and IT skills.
Summary of Qualifications:
Self-motivated, detail oriented and knowledgeable Accounts Payables, Account Receivable, customer service and IT specialist with over 30 years of experience. Possess strong written and oral communication skills, excellent interpersonal and administration skills.
EXPERIENCE
8/2006 – 12/2016 Ridenow Powersports Chandler, AZ
IT Administrative Assistant
Assistant to IT Director, Daily upkeep of Payroll, and Invoicing. Maintain billing for 119 Verizon Wireless lines, maintain 95 tier one and tier two phone lines for 33 locations. Ordering supplies and keeping Inventory. Handle all billing for suppliers, Receiving and Shipping. Knowledgable in Quickbooks, accounting and Invoicing procedures.
IT Helpdesk
Provided technical assistance and training to system users. Investigated and resolved computer software and hardware problems relating to ADP Timesaver, Lightspeed, Spiceworks, Lansweeper, Dealer Loyalty, Cisco, Verizon, Rackspace, Quickbooks, Tapit, UPS Campus Ship, and Efaxwave.
Ridenow Insurance
After my daily IT duties assisted agent with running insurance quotes, answering customer service calls and filing in an administrative position as a second job.
2/2005 – 8/2006 For Rent Magazine Phoenix, AZ
Sales Assistant – Administrative Assistant
Assistant to General Manager. Pagination of three publications. Audited and reconcile all after Issue reports, Payroll, Security, Expense Reports, Accounts Payable, and ordered office supplies. Sales Assistant to Senior Outlook and ParaRentar Magazine. Serviced Clients in sales field when needed.
5/2000 – 2/2005 Gannett Offset-Phoenix Chandler, AZ
Administrative Coordinator
Assistant to the Senior Production Manager. Daily operations of office duties. Maintained all dispatch deliveries. Daily rotation of all USA Today and customers files. Distributed all USA Today e-mails, press line-ups and SOP’s (Standard Operating Procedures). Control security on all doors. Maricopa County Trip Reduction Representative. Maintained pressroom attendance, quality scores and press maintenance spreadsheets. Performed New Hire Orientations, and maintained all updates on insurance, federal and state forms, company policies and payroll.
5/1997 – 5/2000 First Mortgage Corporation Tempe, AZ
Escrow Officer
Prepared and finalized all documents on home loans. Researched all Title, Tax, Insurance and HOA paperwork. Explained all paperwork to homeowners in detail. Set-up new escrow accounts, paid off old mortgages and maintained client files.
4/1994 – 10/1997 Chandler Elks Lodge Chandler, AZ
Lodge and Catering Manager
Daily functions of lodge and bar: Inventory control, including ordering food, liquor and all supplies. Scheduled and organized all lodge and bar parties and events: arranged for outside wait staff, security, and maintenance. Responsible for all accounting functions, including daily cash flow of accounts receivables/payables and payroll.
3/1991 – 10/1994 KVG Consultants, Inc. Tempe, AZ
Office Manager
Office Manager for a national consulting firm: Performed accounting functions such as accounts payable/receivable, collections, expense reports, daily cash flow and reports, bank reconciliation, interface with off-site payroll company (ADP), prepared reports for regional accountant. Arranged travel, relocation and work permits for consultants. Daily operations of office.
EDUCATION
2000 - 2004 New Horizons Computer Center Tempe, AZ
Microsoft Course
Completed numerous courses to include, Microsoft Work, Excel, Access, and Outlook
1977 – 1979 Bryant & Stratton Business Institute Buffalo, NY
Associate Degree in Computer Science
Current Notary for the State of Arizona.
References available upon request
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