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Customer Service Administrative Assistant

Location:
Canada
Posted:
February 16, 2017

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Resume:

Janice Trudeau

*********@*******.***

780-***-****

Good Day,

I feel that I would be a great asset to your team and would like to apply for your administration position. I type 52 WPM and have lots of office experience.

I am reliable, organized, flexible, well liked and I believe in putting the customer first.

It is not listed on my resume but I did manage over 36 employees in a contracting business for over 16 years at two branches in Alberta, from 1990-2006. I feel this experience will help me to be successful at your place of business.

I have also worked as a cashier at Safeway in Sherwood Park, at McDonalds in Vernon, BC and Assistant/receptionist at Solis Wellness clinic. Interaction with clients comes naturally to me and I enjoying helping others to find what they need. In these positions I have held, I have proven to be a

Costco: 2201 Broadmoor Blvd, Sherwood Park, AB Dec 2016 - Current

Front-end cashier assistant/Loader

-Customer Service

-Bagging groceries

-Retrieving carts

Solis Wellness Clinic: 5016 106 Ave NW, Edmonton, AB Apr 2016 – Oct 2016

(Out of Business)

Front desk reception, for 20 therapists

-Answered phones and directed guests to waiting areas

-Booked clients, collected payments: POS machine, & checks

-Direct billed insurance companies

-Reminder calls to clients

-Called old clients to regenerate business

-Maintained Laundry and kept office areas clean and organized

Safeway: 985 Fir Street, Sherwood Park, AB Feb 2016 – July 2016

Cashier PT

-Customer Service

-Checking groceries

-Operate POS and cash register systems efficiently

-Bagging groceries

McDonald’s: 5301 25 Ave Vernon, BC Nov 2015 – Feb 2016

Food and Beverage Server

-Efficiently stock, clean and assist with cleaning in restaurant

-Take orders at drive through window and front counter

-Operate POS and cash register systems efficiently

-Effectively and efficiently handle and resolve customer complaints and concerns

-Follow all safety and sanitation policies on handling food and beverages

Sun Media: 9220 42 St NW Edmonton, AB Jan 2014 – Aug 2015

Cash Sales Representative

- Maintained a strong relationship with customers/clients

- Collected new subscriptions and posted payments

- Collected cash, credit card payments and checks

- Mailed out renewal and overdue notices

- Microsoft Office/Excel

- Scanning, Copying, Filing, Data Entry 55 wpm

Woodvale Community Golf Club: 4540 50 St NW Edmonton, AB Aug 2014 – Oct 2014

Food and Beverage Cart Server

- Efficiently stocked, cleaned and assisted with cleaning in restaurant

- Opened and closed cash daily

- Operated POS and cash register systems efficiently

- Followed all safety and sanitation policies on handling food and beverages

- Effectively and efficiently handled and resolved customer complaints and concerns

White Knight Construction Ltd.: 10610 172 St NW Edmonton, AB Mar 2013 – Oct 2013

Administrative Assistant

- Reception duties, Data Entry 55 wpm

- Microsoft Office: Word, Excel, Simply Sage 50

- Scanning, Copying, Filled Purchase Orders

- Accounts Receivable, Bank Deposits, Month End Reconciliations

Tri-line Disposal Ltd/Prowerx Disposal Inc: Edmonton, AB Apr 2007 – Oct 2012

(Out of Business)

Executive Assistant/Accounting

- Reception duties, bank deposits, Accounts Receivable, Accounts Payable

- Trux software, Data Entry 55 wpm

- Simply Accounting, Quick Books, Microsoft Office, Word, Excel

- Scanning, Copying, Couriers, Purchase Orders and Filing

Administrative Assistant: Temporary Contract’s Apr 2006 – Apr 2007

XS Cargo

BGME

H and R Block

Education

GMCC Simply Accounting, Edmonton, AB

Glendale Community College, Business Management - Glendale, California U.S.A.

Verdugo Hills High School – English Major – Tujunga, California U.S.A.

References:

Barbara Dhoedt Former Owner of Triline Disposal

Phone: 780-***-****

Judy Keenan Owner of Jemco Cleaning Ltd. BC

Phone: 250-***-****

Heather Stevens City Disposal

Phone: 780-***-****



Contact this candidate