Heather Cherisma

*** ********* **** ****** **** Raton, FL 33431

acyut3@r.postjobfree.com

954-***-****

Qualifications

Many years of dedicated experience in a professional atmosphere. Bi- Lingual (Creole).

Highly organized, detailed oriented, multi-task and probes effectively

Strong analytical, Interpersonal, organizational and decision-making skills

Certified Notary. Skilled in Microsoft Application (Word, Excel, PowerPoint)

Experience

October 2016 to January 2017 Ocwen Financial/ Beacon Hill Tech West Palm Beach, FL

Contract Management Coordinator Bankruptcy

Review and execution of a variety of documents for court proceedings pertaining to servicing mortgage loans., (documents such as affidavits (sworn statements), declarations, complaints (petitions to commence first legal), deeds, Certification of Proceeds, Pleadings, Proof of Claims, Loss Mitigation Affidavits, Real Estate Owned (REO) supporting documents, etc. These documents are required in support of the Foreclosure proceedings, Bankruptcy proceedings, and REO transactions.

Notarization of documents while ensuring you meet all state notary guidelines. Review and confirm the accuracy of documents drafted by outside counsel. Ensure all the steps taken during the verification, execution and notarization of documents are in compliance with the policies and procedures, state and federal laws. Identify, research, and resolve document discrepancies

Communicate with investors; vendors, attorneys, other business units teams, and senior leadership to manage cases toward resolution. Produces error free work material by assuring data and documents are consistent, error-free, formatted properly, and compliant to the company, investor, state and federal verbiage requirements.

February 2015 – March 2016 BlueGreen Vacations Corporation Boca Raton, FL Title Specialist

Accurately process closings of timeshare or residential sales or asset/inventory recovery closings as assigned in a timely and efficient manner. Processing includes: reviewing purchase contracts and sales documentation, reviewing the title history of timeshare inventory to ensure clear title is assigned to the respective transaction, reviewing loan status, preparing closing documents which includes title policies, delivery and receipt of recording documents.

Accurately process and efficiently perform any post closing administrative tasks including but not limited to monitoring documents returned from recording, updating recording information, delivery of trailing documents to customers, file retention and/or other tasks as required by management or as may be added from time to time.

Regular processing, closing and administration of closings for timeshare sales, residential sales or the recovery of inventory or assets for the business clients or consumers of Resort Title Agency

November 2009 – December 2013 American Express Plantation, FL

Financial Service Specialist

Reviewed credit histories within the company and obtained the information needed to determine the creditworthiness of individuals applying for a credit line increase.

Researched and approved charges against customers’ existing account; verifying the information on the application, called applicants if additional data was needed, contacted credit bureaus for a credit rating, and obtained information necessary to determine applicants’ creditworthiness.

Opened disputes for customer, researching accounts, make adjustments and/or credits to the accounts. Diffused irate claimants by researching their problems and finding a realistic solution.

Education

May 2000 Olympic Heights High School Boca Raton, FL

High School Diploma

March 2016 – Present University of Phoenix Phoenix, AZ

Reference Available upon request

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