Human Resource Resources

Pakinam El Shahed Resume – page * of *

Areas of expertise include:

Sourcing and recruiting talent, on-boarding/off-boarding, new hire orientation, benefits administration, time & labor management, employee relations, government compliance, Applicant Tracking Systems, HRIS, Knowledge of EEOC, ACA. FLSA, FMLA, SCA, COBRA, EEO/AAPs, ERISA, and HIPPA compliance Experience:

Qatar Airways – www.qatarairways.com 07/2006 to Present Based in Doha, Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 150 aircrafts. 10 key gateways in USA. Human Resources Coordinator - USA, Canada & Latin America (July 2010 - Present)

Support the HR operations of USA, Canada, Brazil & Argentina in all sectors, ground services, cargo, commercial & contact center.

Single handedly supported technical team based in Seattle, WA with all HR requests.

Work with our corporate office in Doha to post open positions, short-list candidates, schedule interviews, moderate technical testing as necessary.

On-board employees by preparing new hire packets, scheduling orientations, organize field visits for new staff.

Enroll new hires in benefits; actively participate in benefits renewal meetings and open enrollment.

Respond to unemployment claims and employment verification requests.

Organize conferences and meetings, hotel reservations for all incoming staff to the D.C. office.

Off-board employees, exit interviews, benefits cancellation and COBRA paperwork.

Manage employees in HRIS system and generate adhoc reports; as well as maintaining employee’s records in ORACLE.

Assist employees with filing workers comp.

Complete the E-Verify online for new hires and maintain the manual filing

Deputized for the Regional HR manager during her duty travels

Assisted with special projects as assigned

Pakinam El Shahed

Enthusiastic, resourceful, well organized, and highly dependable human resources professional. Sharp attention to detail with a high degree of accuracy. Ability to work autonomously and independently. Bi-lingual (English & Arabic) 6105 Castletown Way, Alexandria, VA 22320 **********@*****.*** 703-***-**** Pakinam El Shahed Resume – page 2 of 2

Senior Human Resource Assistant and Executive Secretary to the VP of Americas (July 2006 to July 2010)

Managed and arranged the Vice President’s calendar, business trips, expenses and daily appointments.

Supported the VP with his duties and projects ensuring timely submissions.

Arranged and coordinated orientations and conferences.

Provided administrative support to VP and all department managers. Maintained log for all legal invoices and coordination with legal department at headquarters.

Ordered office supplies, and keeping monthly log for department managers.

Prepared monthly report for leave accrual and submitting to finance department.

Maintained employee files, benefits, vacation and sick leave / accruals.

Administered general clerical duties as photocopying, scanning, faxing, mailing, and daily filing and maintaining electronic files online.

Distributed and maintained a log for incoming and outgoing mail and prepared FedEx correspondence.

Answered high volume of phone calls.

Embassy of the State of Qatar - Embassy of Qatar, Washington DC 12/1998 to 12/2005 Executive Secretary to the Ambassador

Scheduled social appointments, composed correspondence, organized and arranged events and conferences between the official delegations and the USA.

Maintained daily functions, and arranged the protocol steps for the Ambassador’s credentials.

Organized all meeting appointments and confidential travel arrangements.

Generated weekly reports, prepared English and Arabic confidential correspondence reports and translated them.

During H.E’s absence assumed responsibilities in order to complete work on schedule.

Member with the Mosaic Foundation, handled all Ambassadors’ wife daily correspondences, as well as organized all her meetings and events.

Responsible for the visa section, legalizing and authenticating legal documents.

Generated weekly reports for all consulate work. Processed the monthly financial Consulate account.

Organized all incoming and outgoing mail and administered all official correspondences.

Prepared Diplomatic pouch and managed all the data entries.

Created a database for all Qatari citizens who reside in the USA. Education:

Bachelor of Commerce in Business Administration, Cairo University, Cairo, Egypt GCE in Computer Information Systems, Nova Community College Certifications:

Ceritifed Internet Recruiter (In progress)

Affiliations:

Society of Human Resource Management

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