Sales Customer Service
Resume:
RAJESH KUMAR
Mobile:+91-993*******/876-***-****
E-Mail - *************@*****.***
Seeking Executive/Manager positions in Business Development / Channel Sales / Project Sales with an organization of high repute, preferably in Bhubaneswar, Odisha.
Profile Snapshot
Professional with over 5 years of exposure in Retail Sales, Business Development, Channel Management, Distribution ManagementandClient Relationship Management. Well organised with a track record that demonstrates self-motivation, entrepreneurial ability, creativity, and initiative to achieve corporate goals.
Go-getter with outstanding success in building & Fast moving Goods maintaining relationships with key corporate decision makers. Experienced in exceeding targeted sales goals, developing profitable & productive business relationships and building an extensive client base, capable of accomplishing multi-fold revenue increase. Possess strong relationship management with skills in taking strategy from concept to execution.
Employment Detail
Apr’16- Dec’16 :Pittie Group, Mumbai ( Patanjali, Modern Trade)
City Business Manager (Operations & Marketing -Odisha), Pittie Group Pay-roll.
Location –Bhubaneswar & Cuttack.
Reason for Leaving: Personal reason ( full & final settlement of father’s in central Govt. dept).
Highlights :
Appointing new retailer for enhancing Sales growth, market coverage and establishing the brand in assigned location.
Present Clients : Reliance, VMM, Med Plus, GeetaFashoin, Adhaar Fresh, The World Retailers.
Presently handling team of 5 Marketing & 4 Dc Operations.
Monitoring & supporting distributors in secondary sales by enquiry generation,quotation,follow up/ negotiation,Order, execution.
Planning and organizing secondary sales activities according to market trends, competitor performance.
Handling periodic follow ups through enquiry registers & counter for enhancing customer service quality and new counter acquisition.
Warehousing Management, In Transit details, Road Permit, Order execution, Transporter handling, below Shelf Life material liquidation, New Retailer On Board.
To monitor Sales and Closing stock details of the focused outlets as defined by ASM and to report the same on a daily basis.
To Collect Orders from defined outlets in the defined territory and hand over the order form on the same day to the distributor by mail or WhatsApp or Phone Call.
To ensure proper coordination with Distributors for the supplies to the outlets.
To gather data from Distributor on Secondary Sales and Closing Stock Weekly (Saturday) to maintain Inventory.
To Merchandise the stocks in the Shelf and Refill the same from the Go-down Stock with a prescribed Planogram as defined by ASM / RSM
To maintain FIFO at the Self in the Retail counter
To Track and Update the RSM on the Near Expiry stocks / Expired Stocks on a regular basis
To Maintain the health and hygiene of the product at the shelf in the outlets
Nov’15- Apr’16 : PRAGATI MILK & MILK PRODUCTS(KAMADHENU)
Sales Executive (Ice-cream Division), Company Pay-roll.
Location –Bhubaneswar, Balasore, Baripada, Jaleswar & Bhadrak.
Highlights :
Appointing new distributor for enhancing Sales growth, market coverage and establishing the brand in assigned location.
Monitoring & supporting distributors in secondary sales by enquiry generation,quotation,follow up/ negotiation,Order, execution.
Planning and organizing secondary sales activities according to market trends, competitor performance.
Handling periodic follow ups through enquiry registers &counter for enhancing customer service quality and new counter acquisition.
May’13- Oct’15: CENTURY PLYBOARDS (I) LTD.
Sr.Sales Officer (Panel Division).
Location- Bhubaneswar.
Achievements :Shoorveer Sales Contest’2014- National level Rank – 04.
Highlights :
Appointing & training new dealer for enhancing Sales growth, market coverage and establishing the brand in Bhubaneswar, balasore, Mayurbhanj&bhadrak, Rairangpur district.
Monitoring & supporting distributors in secondary sales by enquiry generation,quotation,follow up/ negotiation,Order, execution .
Planning and organizing secondary sales activities according to market trends, competitor performance.
Interacting with the company regarding dealer requirements like order placing, pending claims, wrong debits, order dispatch, etc.
Contacting and making presentation to Architects/Consultant/Builders office.
Handling periodic follow ups through enquiry registers & Dealership’s counter for enhancing customer service quality.
May’11 – Jan’13: LEGRAND INDIA (P) LTD
Sales Officer
Genius Consultant Pay-roll.
Location- Bhubaneswar & Cuttack
Highlights
Handling 3 dealer & 40 Outlets in Khorda & Cuttack.
Represented the organization at Trade Exhibitions, Events and Demonstrations
Negotiated on price, costs, delivery and specifications with New Outlet and Managers
Maintained and developed relationships with existing customers in person and via telephone calls and emails
Sales generated by mainly Secondary & Tertiary sales.
Summer Internship
May’09 – July’09: Bharti Airtel Ltd., Bhubaneswar
Skills Used:Pre- Paid,Customerchurning,Net landing, Best for Customer, Best for Retailer,
LUT sites,Customer feedback/Satisfaction report.
Academic Details
PGDM in Marketing & Operations from Regional College of Management, Bhubaneswar in 2008-2010, Scored 78%.
B.E. in Electronics & Telecommunication Engineering from Smt. RadhikataiPandav College of Engineering(RPCE), Nagpur University in 2003- 2007, Scored 61%
Class 12th from Banki College, Banki, Orissa, CHSE Board in 2002, Scored 64.5%
Class 10th from DAV Public School, Berhampur, Orissa, CBSE Board in 2000, Scored 65.4%
Personal Details
Date of Birth: 30th June, 1984
Fathers’ name: Late. Dr. Rabindra Nath Sahoo
Mothers’ Name: Mrs. Manjubala Sahoo
Marital Status: Married.
Residential Address: Flat-B7/6, Chandrama Complex, Unit-III, Kharavel Nagar, Bhubaneswar–751001
Languages Known: English, Hindi and Oriya.
Contact this candidate