Customer Service Administrative Assistant
Resume:
Deana E. Vargas
P.O. Box ***
Lake Jackson, Texas 77566
********@*****.***
Objective:
To obtain a position in a results oriented company. Seeking an ambitious career
where I can acquire skills and education that will be utilized
towards growth and advancement.
Profile:
Motivated self-starter that enjoys learning new things. Great at multi-tasking
and working with others.
Skills and Abilities:
Patient relation
Customer service
Self starter
Team player
Willing to work hard and learn new things
Quick learner
Scheduling
Documentation
Works efficiently in a fast-paced environment
Business phone etiquette
Proficient in SAP/ECC
Depot Systems
Truck+
Document control
QuickBooks
Microsoft Word/Excel/Office
Brazosport ISD Substitute Teacher Academy Completed
PTO Board Member Position
Licensed Insurance Agent with Texas Dept. of Insurance
Education:
Brazosport College
Degree in Office Administration
2008
Brazoswood High School
High School Equivalency
2004
Professional Experience:
XPO Logistics inside Dow Chemical
MPC Coordinator/Scheduler
October 2016-Present
Manage all import/export loads
Assist in scheduling arrival of containers
Manage and maintain route movement (incoming & outgoing) of all freight shipments/cargo hauling and transporting hazardous loads as well as empty containers
Schedule and coordinate all maintenance and repair on damaged chassis/containers
Work side by side with drivers, dispatchers, supply chain and Dow Chemical personnel
QC
Maintaining electronic and manual logs of daily yard checks, load deliveries, hazardous loads
Ensuring customer satisfaction
Maintain driver logs and move sheets for Dow Chemical shipments
All clerical duties
Team Leija Construction, LLC
Administrative Assistant/Timekeeper
May 2015-October 2016
(Part Time Monday-Friday 8:00-12:00 pm)
All administrative duties
Clerical
Payroll
Quickbooks
Timesheet processing
Put in bids for construction companies
Order industrial materials and supplies
Schedule all pre-employment safety council and drug screens
Southern Newspapers Inc.
Marketing Representative
August 2014-February 2015
Sales calls
Outside sales
Cold canvasing
Designing web and print advertisements
Creating classified and ROP ads for print newspaper
All clerical duties
Cash handling skills
Customer service representative to walk-in clients wishing to advertise
Business meetings with established clients
Attending several banquets representing my company to market advertising to new clients
American National Insurance Company
Life Insurance Agent
May 2012-August 2014
Maintaining my own agency of $12,000+ in monthly premiums
In-home collections
Sales & service
Death Claims
Selling and increasing customers annuities, life insurance policies and also
cancer and accidental plans as well
Handling large amounts of cash
I report to my home office 2 times per week in Texas City where I set up and schedule my
clients for that week, make charts, review and submit applications, make my
deposits, general clerical work and the other 3 days a week, I use my
companies laptop to control my agency. I contact my customers and set up
appointments, help with questions, customer service, and assist with death
claims. I am licensed by the Texas Department of Insurance to sell any type
of life insurance, annuity, or health plan.
Lake Jackson Rehabilitation & Wellness Center
Patient Care Coordinator
August 2009-November2010
Assist Physical Therapist in all clerical duties
Handle all new patient accounts
General office errands, create new doctor profiles
Scheduling patients, answering multi-line
Phones
Maintaining patient charts
Ordering office supplies
Faxing and following up on all
prescriptions
Tracking patient census
Coastal Staff Relief Home Health
Administrative Assistant
June 2008-January 2009
All clerical duties
Schedule all building and office maintenance
Scheduling all home health nurse visits
Organize and maintain all office files/documents
Assist all staff with clerical needs
Light medical billing
Angleton Danbury Medical Center
ER Patient Financial Services Representative
May 2007-May2008
Registering all new patients that come into emergency room
Collecting patient demographics and insurance information
Switchboard operator for the entire hospital
Code blue emergency dispatch
Collecting medical insurance copays
Working in close perimeters with all medical staff including doctors
Billing and inquiring on patient accounts
Scheduling outpatient day surgeries and other medical procedures
All clerical duties
*Personal and professional references will be provided upon request*
Contact this candidate