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Customer Service Administrative Assistant

Location:
Lake Jackson, TX, 77566
Posted:
February 15, 2017

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Resume:

Deana E. Vargas

P.O. Box ***

Lake Jackson, Texas 77566

979-***-****

acyugc@r.postjobfree.com

Objective:

To obtain a position in a results oriented company. Seeking an ambitious career

where I can acquire skills and education that will be utilized

towards growth and advancement.

Profile:

Motivated self-starter that enjoys learning new things. Great at multi-tasking

and working with others.

Skills and Abilities:

Patient relation

Customer service

Self starter

Team player

Willing to work hard and learn new things

Quick learner

Scheduling

Documentation

Works efficiently in a fast-paced environment

Business phone etiquette

Proficient in SAP/ECC

Depot Systems

Truck+

Document control

QuickBooks

Microsoft Word/Excel/Office

Brazosport ISD Substitute Teacher Academy Completed

PTO Board Member Position

Licensed Insurance Agent with Texas Dept. of Insurance

Education:

Brazosport College

Degree in Office Administration

2008

Brazoswood High School

High School Equivalency

2004

Professional Experience:

XPO Logistics inside Dow Chemical

MPC Coordinator/Scheduler

October 2016-Present

Manage all import/export loads

Assist in scheduling arrival of containers

Manage and maintain route movement (incoming & outgoing) of all freight shipments/cargo hauling and transporting hazardous loads as well as empty containers

Schedule and coordinate all maintenance and repair on damaged chassis/containers

Work side by side with drivers, dispatchers, supply chain and Dow Chemical personnel

QC

Maintaining electronic and manual logs of daily yard checks, load deliveries, hazardous loads

Ensuring customer satisfaction

Maintain driver logs and move sheets for Dow Chemical shipments

All clerical duties

Team Leija Construction, LLC

Administrative Assistant/Timekeeper

May 2015-October 2016

(Part Time Monday-Friday 8:00-12:00 pm)

All administrative duties

Clerical

Payroll

Quickbooks

Timesheet processing

Put in bids for construction companies

Order industrial materials and supplies

Schedule all pre-employment safety council and drug screens

Southern Newspapers Inc.

Marketing Representative

August 2014-February 2015

Sales calls

Outside sales

Cold canvasing

Designing web and print advertisements

Creating classified and ROP ads for print newspaper

All clerical duties

Cash handling skills

Customer service representative to walk-in clients wishing to advertise

Business meetings with established clients

Attending several banquets representing my company to market advertising to new clients

American National Insurance Company

Life Insurance Agent

May 2012-August 2014

Maintaining my own agency of $12,000+ in monthly premiums

In-home collections

Sales & service

Death Claims

Selling and increasing customers annuities, life insurance policies and also

cancer and accidental plans as well

Handling large amounts of cash

I report to my home office 2 times per week in Texas City where I set up and schedule my

clients for that week, make charts, review and submit applications, make my

deposits, general clerical work and the other 3 days a week, I use my

companies laptop to control my agency. I contact my customers and set up

appointments, help with questions, customer service, and assist with death

claims. I am licensed by the Texas Department of Insurance to sell any type

of life insurance, annuity, or health plan.

Lake Jackson Rehabilitation & Wellness Center

Patient Care Coordinator

August 2009-November2010

Assist Physical Therapist in all clerical duties

Handle all new patient accounts

General office errands, create new doctor profiles

Scheduling patients, answering multi-line

Phones

Maintaining patient charts

Ordering office supplies

Faxing and following up on all

prescriptions

Tracking patient census

Coastal Staff Relief Home Health

Administrative Assistant

June 2008-January 2009

All clerical duties

Schedule all building and office maintenance

Scheduling all home health nurse visits

Organize and maintain all office files/documents

Assist all staff with clerical needs

Light medical billing

Angleton Danbury Medical Center

ER Patient Financial Services Representative

May 2007-May2008

Registering all new patients that come into emergency room

Collecting patient demographics and insurance information

Switchboard operator for the entire hospital

Code blue emergency dispatch

Collecting medical insurance copays

Working in close perimeters with all medical staff including doctors

Billing and inquiring on patient accounts

Scheduling outpatient day surgeries and other medical procedures

All clerical duties

*Personal and professional references will be provided upon request*



Contact this candidate