DEBORAH HERNANDEZ, MBA, SPHR
*** ******** ******, ******** ****, ID 83647
(210) 262 – 9440
acyuec@r.postjobfree.com
www.linkedin.com/in/dhernandez01
PROFESSIONAL SUMMARY
Senior Professional in Human Resources (SPHR) and Military Veteran with a Top Secret Security Clearance and over 10 years of proven experience in the United States Air Force. Accomplished measurable results while leading teams of 7 – 40 in dynamic, fast - paced environments. Possess a comprehensive background in Personnel Development derived from conducting domestic and global operations in Bahrain, Italy, South Korea, and Qatar. Managed risk upon multiple lines to protect assets, property, and equipment valued over $400K while exceeding the expectations of senior leadership. Possess extensive knowledge in HR Compliance. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Bachelor of Applied Science in Business Administration with a concentration in Human Resource Management.
Quality Assurance
ADA, ADEA, FMLA, USERRA
Risk Management
Leadership
Data Analysis
Training and Development
Policy Implementation
Organization/Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
CITY MILL COMPANY – Honolulu, HI 2013 – 2016
Human Resources Manager
Planned, directed, and managed all aspects of Human Resources and Training & Development functions for 460 employees located in nine retail location; ensured HR practices, safety, and training aligns with strategic plans
Administered a Welfare Benefit Plan valued at over $2.1M; negotiated with vendors for lowest premiums, guaranteed compliance with state and federal regulations, audited monthly bills, and resolved benefit issues
Negotiated contract to upgrade antiquated HR Information System; improved HR and payroll communications, automated benefits, time off process, recruitment, and applicant tracking system; saved over $30K annually
Redesigned compensation plan for all positions to set wages equal to market rate and ensured internal equity to attract and retain employees; also structured four starting pay increases to improve recruitment
Instituted a return to work policy introducing the ADA interactive process and determining reasonable accommodations for employee recovering from personal injuries/illnesses
Educated management on Fair Labor Standard Act (FLSA) new overtime rule, developed plan to comply with new requirements, and wrote salary non-exempt timekeeping procedures
UNITED STATES AIR FORCE – Joint Base Pearl Harbor-Hickam, HI 2009 – 2013
Human Resources Manager (First Sergeant)
Served as senior HR advisor supporting executive leadership; provided guidance regarding health, morale, welfare, training, professional development, and career progression for 422 employees in aircraft maintenance, weather advisory, and communications environments
Coached 60 managers on staff development and conflict resolution; advised senior management on the legal requirements for correcting complex issues with conduct, performance, harassment, and emotional issues
Supervised 7 HR specialists executing complex military regulation application and enforcement; led the organization to receive an “Excellent” rating during operational readiness inspection
Provided professional-level presentations on numerous topics to promote the health and safety of the group
Participated in numerous senior military leader seminars; Q&A panel enhanced their command expertise
Analyzed employee’s government travel card statement identifying fraudulent charges; saved member and organization over $5K
Awarded 15th Wing First Sergeant of the Year for 2011
UNITED STATES AIR FORCE – Lackland AFB, TX 2005 – 2009
Human Resources Manager (First Sergeant)
HR advisor to executive leadership and provided 24 hours a day, 7 days a week employee relations to 170 personnel in the intelligence, information operations, electronic warfare, and communications career fields
Maintained mission-ready enlisted force for seven commanders with a worldwide mission and responsibility for overseeing the majority of Air Force Intelligence, Surveillance and Reconnaissance Agency field unit operations
Managed change; established unit identity for organization during conversion from Air Force Intelligence, Surveillance, and Reconnaissance Agency detachment to a squadron with National Air and Space Intelligence Center
Developed, planned and executed housing improvement project for dorm residents; actions secured $8.7K for renovations and increased quality of lodging facilities
Provided counseling to employees on career progression, professional development, morale and discipline issues
Awarded National Air and Space Intelligence Center First Sergeant of the Year 2008
EDUCATION
Master of Business Administration, Human Resource Management concentration,
University of Phoenix (2017) GPA 3.75
Bachelor of Applied Science, Business Administration with Human Resource Management specialty,
Wayland Baptist University (2013) GPA 3.571
Associate of Applied Science, Human Resource Management, Community College of the Air Force (2005)
MILITARY TRAINING
Advanced Leadership Academy (2010)
Human Resources Manager Academy (2005)
Intermediate Leadership Academy (2002)
CERTIFICATIONS
Senior Professional in Human Resources, HR Certification Institute (Awarded 2016)
Professional Manager, Community College of the Air Force
SELECT AWARDS
Meritorious Service Medal (3)
Air Force Commendation Medal (2)
Air Force Achievement Medal (2)
NATO Medal
TECHNICAL SKILLS
Software: Microsoft Office including Excel, SharePoint, ADP Workforce Now, QuickBooks
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8
Seminar Attendance: Untangle the Triangle: FMLA, Worker’s Comp, and ADA, Mental Illness & Depression Under the ADA, ADA and Reasonable Accommodation, Exempt Vs. Nonexempt, Interviewing for Emotional Intelligence, COBRA Compliance, FMLA Compliance Update, How to Prevent FLMA Abuse, Employee Benefits Communications, Payroll Law Seminar, Employment Law Seminar, and New Overtime Rules & Pay Scenarios
Course Work: Human Resource Management, Business Law, Business Ethics, Principles of Management, Human Capital Management, Organizational Leadership, Recruitment and Retention Practices, and Human Resource Law