Manager Management

SUMMARY

An experienced and certified IT Security Professional with 20+ years of successful performance seeking a key Technical or Director level management role to leverage his substantial knowledge and skills to add value, stability and success to a growing organization.

Directing the 24x7 operations, support, security, architecture and planning of data centers with over 200 individual mixed technology servers for large US based and International companies.

Establishing and managing IT departments in high-tech facilities and implementing security;

Managing Software Development and Support in a high-tech Software Products company;

Managing, developing and maintaining LAN, WAN, DMZ, Firewalls, Routers, Switches, VPN, EDI, DRM, Windows Active Directory, Exchange, Windows NT-2012, UNIX, Server hardware, EMC SANs, Brocade switches, Databases, Intranets, Security, Wireless Networking, BlueCoat/Solera and Telephony

Information Security Management, Project Management, Network Architecture, IT Operations, Help Desk, Data Centers, Disaster Recovery, Business Continuity, ISO27001, CoBit, PCI-DSS.

EDUCATION

Georgia Institute of Technology - Atlanta, GA. Bachelor of Industrial Engineering

CERTIFICATION

ISC2 - Certified Information Systems Security Professional (CISSP) #82249 October, 2005

EXPERIENCE

Owner / Director Champion IT Services, LLC

October 2008 to Present www.championits.com

Providing IT infrastructure and security consulting services

- Security guidance: analyze network and infrastructure security, gap analysis, identify, recommend, plan and implement solutions, train staff,

- Managing, maintaining and securing IT infrastructures (production, development and test) of a global Digital Rights Management system for a consortium composed of Intel, Samsung, Panasonic and Nokia in two US based hosting facilities on two coasts, providing security, 24x7 proactive IT support, monitoring, network architecture and project planning.

- Responsible for the 24x7 proactive IT support, monitoring and security of a Georgia based company that manufactures and distributes the leading cellular SCADA system for the water/wastewater industry.

- Managed one of two teams that deployed new network equipment (switches and routers) to 78 schools in a major Georgia county school system, in a two and a half month time frame.

- Supporting EMC San’s, Brocade switches, VMWare, ESX, Blades, cloud and load balanced infrastructures

Director of Engineering and Support Business Oriented Software Solutions, Inc.

August 2007 to September 2008 www.BOSS-Solutions.com

Responsibilities included: R&D, Software Development, Documentation, Testing and Customer Support

Directed and managed the software development (SDLC) and testing efforts of the company’s next generation .NET based, ITIL compliant Asset Management and Service Desk products.

Developed product roadmaps and initiated outsourcing programs.

Managed the company’s IT Infrastructure and Support organization, which included a call-center and consulting services.

Established processes to increase efficiency within the organization.

Served as a backup Windows 2003 server administrator for Exchange, Active Directory, SharePoint, IIS, ISA and CRM. Managed security of the infrastructure, implemented 3rd-party e-mail filtering.

Director of Technical Operations/Application Support Aelera Corporation

February 2007 to July 2007 www.Aelera.com

Managed the Network Infrastructure and Operations groups in an application hosting (ASP) business servicing AT&T and Bell South.

I had manpower, operations, monitoring, budgeting and maintenance contract responsibility for a 200+ server Data Center composed of Linux (CentOS/RedHat), Windows NT thru 2003 and Solaris.

Additional responsibilities included 24x7 Operations staff with 99.999% required uptime.

Position was primarily focused on implementing process improvement and organizing the staff to position the department for anticipated future growth associated with a large-scale eCommerce site deployment, which I was responsible for along with the associated security and PCI-DSS controls.

Management of staff included System Administrators, Technical Operations and Application Support.

Managing Partner / Consultant Champion IT Services, LLP

April 2006 to February 2007 www.ChampionITS.com

The company offered a full suite of services including: LAN/WAN management, IT security, project management, systems support, data center operations, planning and design, training, etc.

The business primarily services smaller businesses and home users.

Network Security Services Manager PMCD Panasonic

April 1995 to March 2006 www.Panasonic.com

Headed the newly created Information Technology Department in an R&D facility that designed cellular and digital wireless phones. Set and managed budgets, negotiated service contracts, conducted performance reviews, set staffing requirements, project manager, managed the helpdesk and the data center. Staff varied from 3 to 13 over an 11 year period in order to support a 170 to 350 user, NT/UNIX network running various engineering CAD, HR and Accounting tools with hardware consisting of Dell PowerEdge, HP Netserver and Compaq Proliant servers running Win NT, Win 2000 and Win 2003 Server. Network consisted of over 450 devices on five class-C subnets separated by Cisco and Foundry routers and switches. Reported to the General Manager, COO, VP of Business Operations and the Director of IT.

Managed Network Security, Web Services, and the Company Service Desk / Help Desk. I was the primary SQL Database Administrator and a backup Administrator for Active Directory, Exchange, SharePoint and IIS running on Windows 2003 servers.

Implemented Ace Server and RSA key fobs for two factor authentication over IPSec VPN

Co-Designed and implemented an organization wide security program beginning in 2002 designed to protect third party Intellectual Property, being used to design next generation smart phones. Random audits over the next 3 years were subject to a $5M/incident fine, but never out of compliance.

Coordinated and wrote 90% of the processes and procedures for the IT department.

Bought in Symantec’s Intruder Alert as Host based IDS solution as of July, 2004. Previously used Network Associate’s Entercept. Utilized Snort Network based IDS from 2002 on.

Network Architect, responsible for configuring and managing network design and implementation from 1995 thru 2002. Configured 3COM NetBuilder, Cisco 1600/2600/3600 series routers, Cisco 2900 switches, HP 2400/4000/5300 switches, and HP 6308 router for the network. The network supported 100-Base-TX, 1000Base-SX/TX, and formerly 10-Base-T/FL and 100VG.

Responsible for the asset management of all company PC’s.

UNIX System Administrator for HP C240/UP-UX, Sun Blade 100/Solaris and HP Itanium/HP-UX to support Mentor and SDRC CAD systems from 1995 to 2003. Also responsible for securing these systems.

In 2000, replaced McAfee, which was used since 1996, with Trend Micro Antivirus and ScanMail in order to simplify antivirus management. Eventually upgraded to Trend NeatSuite.

Justified, planned, and implemented our Checkpoint Firewall (personally managed since 2000).

Planned and managed the company’s Y2K project with 100% success.

Coordinated, planned and moved the computer operations data center from Alpharetta to Suwanee, Georgia (roughly 15 miles) in October 1996. Designed the new computer room with a raised floor, and utilized existing MGE UPS and Liebert A/C systems. Worked with building contractors, computer system maintenance providers, and move coordinators to ensure a smooth transition. Replaced Halon system with a Pre-action system in the new facility due to liability concerns.

Maintained a dedicated T-1 to our factory until 1999, then directly to Panasonic corporate in Japan. Implemented a new T-1 connection to the Internet in 2000.

Justified and implemented a Polycom 512/H.323 videoconference system with 3 BRI lines and a scan converter for presentations with remote offices in the UK and Japan.

Implemented an AG Communications Roameo Wireless Office System using TDMA service in 1999. Coordinated replacement of it in early 2004 with a T-Mobile GSM Base Station.

Initiated and setup company Internet mail using Postal Union SMTP, Microsoft Mail, and a Linux PC in 1995. Up to this point, the company did not have Internet e-mail

Coordinated with the Facilities Department to add an 8-Ton Liebert A/C system in the computer room and replace 40KVa UPS with a 50KVa unit in order to add capacity

System Manager for a DEC VAX 6510 running ULTRIX 4.6 from 7/95 to 10/96. Setup accounts, wrote backup scripts, and maintained disk volumes and system security. Planned and implemented the migration of corporate data from the VAX with DEC Pathworks to Windows NT.

In late 1995, justified and implemented 100 Mb networking, and added an HP K220 server running HP-UX 10.0 in the mechanical design environment in November of 1995 in order to eliminate network bottlenecks. Supported CASE software on two Sun Sparcstations and SDRC Ideas 3-D modeling and drafting software on 14 HP 9000 model 700 workstations.

Specified and implemented a modem share system that utilized eight modems over IPX, which brought Internet access to the desktop in early 1996. Later justified an NT server running Microsoft Proxy Server through a 128Kb BRI in 1997.

Senior CAD Engineer Hayes Microcomputer Products, Inc

December,1986 to April, 1995

Senior CAD Engineer

System Manager for four Silicon Graphics Indigo 2’s, five DECstation 3100’s, eight various Apollo's, one HP 425, one Sun Sparc 10, two Microvax II’s, and several 486 PC’s running UNIX, VMS, and DOS Windows respectively. Created user accounts, wrote backup scripts and timesaving routines for users, and maintained and monitored systems. Also responsible for all Electrical Design Libraries on Mentor and Viewlogic as well as Printed Circuit Board CAD (Scicards) Schematic Capture (Mentor) and 3-D Solids Modeling and drafting (SDRC) Software support. Also secured these systems and prevented unauthorized access.

In 1992, a system security audit of the systems I personally managed was performed by an independent consultant using the COPS program found that the systems I administered demonstrated a higher level of security than the IBM mainframes and Burroughs systems maintained by MIS department.

Utilizing Fortran on an ULTRIX DECstation and DCL on a VAX 6310, wrote interfaces between PCB CAD and Schematic CAE to Manufacturing, including Panasert dip, axial and radial insertion machines; Fuji CPII, HP and IP SMT placement machines; Zehntel Functional Test model 810 systems and HP model 3070 testers. This reduced manufacturing systems programming times by a factor of 20. Errors decreased from 10% to .5%.

Produced several User Requirements Specifications, and helped to develop these specifications into programs and utilities needed to make CAE systems more functional and efficient.

Specified and helped to implement an in-house Engineering Components database based on Oracle in 1993. Automated nightly uploads of changes, and managed this database in Oracle.

Justified and implemented four new Silicon Graphics Indigo 2’s for SDRC Mechanical 2D and 3D-design software in 1994. Served as the System Administrator for these systems.

Cost justified a replacement for the Mentor CAE tools. Expenditures of $200K were recouped in the first six months and reduced Time to Market by 20%.

CAD Supervisor Quadram Corporation

September, 1983 to November, 1986

Conducted operations of a CAD department with as many as four PCB CAD Designers utilizing two Graphics terminals on a VAX 11/750 running Scientific Calculations – Scicards PCB Design software..

Responsible for installation and testing of all third party and VAX/VMS upgrades. Reported software deficiencies and developed workarounds. Performed daily differential and weekly full backups.

Developed project archive and backup procedures for projects and systems. Responsible for everything from PCB design to Photoplotting artwork.

System Manager for six UNIX-based Daisy CAE Workstations. Successfully set up one of the first Daisy sites (Beta site) to use PCDI (Printed Circuit Design Interface) software to exchange information with PCB CAD Software.

TRAINING

CISSP Boot Camp – September, 2005

Administering a Microsoft SQL Server 2000 Database – April, 2004

CheckPoint VPN-1/Firewall-1 Management I & II NG – December, 2002

Information Systems Project Management – March, 2001

Panasonic Management Training Program – April, 1997

Hayes Team Dynamics/Managing Quality – January, 1991

SDRC I-DEAS Administrator Course, August, 1995

Team Dynamics/Managing Quality (Hayes Sponsored), January, 1991

Mentor Graphics Idea Station Training, January, 1987

Daisy Systems Basic Training, January, 1986

Digital Equipment VAX/VMS System Management V4, September, 1985

Scientific Calculations Basic SciCards Training Program, April, 1984

MISCELLANEOUS

Member Information Systems Security Association (ISSA) 2007 to present

Member of FBI supported United States Private and Public Partnership (US P3) 2002 to 2006, served as Regional Chapter President for 1 year

Member of InfraGard – 2002 to present

Panel Member at the Technology Association of Georgia (TAG) Southeastern Software Association "Best Practices in Software Development" - 11/2007

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