Manager Project Management

John A. Wilhelm

* ********** **. **** * Mentor, OH 44060 – 240-***-**** –****************@*****.***

Professional Experience

Greater Cleveland Partnership, Cleveland, OH

Membership Development Manager – April 2016 to Current

Currently ranked number 1 in the USA by the Association of Chamber of Commerce Executives for number of new sales for organizations with greater than $1.5 million in dues income 2016-2017.

Develop a prospecting and sales plan for membership development team.

Manage a dynamic sales team comprised of 4 membership development associates.

Serve as the primary organizational point of contact for COSE members and GCP Investors.

Acquire new small business and middle market members by utilizing different tools, mediums and resources to achieve positive results.

Ensure new COSE members, GCP investors and prospects have a positive experience through frequent, consistent outreach and personal engagement.

Achieve overall unit and revenue goals for assigned territory by selling a mix of revenue generating products including, but not limited to: COSE and GCP memberships, product enrollment, benefit enrollment and some special COSE events.

Increase retention rate of assigned and acquired members through consistent communication and support.

Santander Bank N.A., Hagerstown, MD

Branch Manager – Assistant Vice President – June 2014 to May 2015

Market leader in overall revenue and net income growth, business lending, commercial cash management sales, and investment revenue for third and fourth quarter 2014

Analyzed financial statements to determine business customer’s financial needs and prepared proposals for products and services that addressed these needs

Developed business prospects from current commercial customers, referral leads, cold calling, and trade meetings

Sold commercial services and equipment, such as treasury management services, credit facilities, remote check deposit, and merchant services processing

Established and maintained relationships with business customers, individual customers, and colleagues by fostering open communication and active listening

Excellent networking skills and ability to build strong relationships within business community

Actively recruited staff members and oversaw training and development programs

M&T Bank, Greenbelt, MD

Branch Manager – Assistant Vice President – August 2011 to July 2013

Increased branch net income $526,000 for fiscal year 2012

Regional leader in business deposit growth and business lending for fiscal year 2012

Analyzed financial statements to determine business customer’s financial needs and prepared proposals for products and services that addressed these needs

Developed prospects from current commercial customers, referral leads, cold calling, and trade meetings

Identified potential fraudulent business activities and initiated investigations including interviews and site visits

Reviewed business trends to advise customers regarding expected fluctuations

Consistently relied upon for regional leadership and regional meeting facilitation

Established and maintained relationships with business customers, individual customers, and colleagues by fostering open communication and active listening

Actively recruited staff members and oversaw training and development programs

Bank of America, Ellicott City, MD

Small Business Banker – Vice President – October 2010 to August 2011

Analyzed financial statements to determine business customer’s financial needs and prepared proposals for products and services that addressed these needs

Reviewed business trends to advise customers regarding expected fluctuations

Developed prospects from current commercial customers, referral leads, cold calling, and trade meetings

Sold commercial services and equipment, such as treasury management services, credit facilities, and remote check deposit, and merchant services processing

Contacted prospective customers to present information and explain available services

Excellent networking skills and ability to build strong relationships within business community

M&T Bank, Gaithersburg, MD

Branch Manager – Assistant Vice President – May 2007 to October 2010

Analyzed financial statements to determine business customer’s financial needs and prepared proposals for products and services that addressed these needs

Reviewed business trends to advise customers regarding expected fluctuations

Excellent networking skills and ability to build strong relationships within business community

Developed prospects from current commercial customers, referral leads, cold calling, and trade meetings

Sold commercial services and equipment, such as treasury management services, credit facilities, and remote check deposit, and merchant services processing

Contacted prospective customers to present information and explain available services

RE/MAX

Licensed Real Estate Salesperson – November 2013 to July 2014

Charter One Bank, Mentor, OH

Branch Manager – Assistant Vice President – June 2006 to December 2006

National City Bank, Willoughby, OH

Branch Manager – Banking Officer – October 2004 to June 2006

Education

Associate of Arts – Accounting concentration – University of Phoenix – 2011

Bachelor of Science – Business (Project Management concentration) – University of Phoenix – 2013

Professional Training

Project Management Fundamentals – Strategic Portfolio and Project Management – Procurement and Risk Management - Project Estimating and Control Techniques – Leading Projects in Organizations - Business

Lending Fundamentals

Licensing and Certification

Omega Performance – Business Banking Lending Fundamentals Certification – 2011

Maryland Department of Labor, Licensing and Regulation – Real Estate License – 2013

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