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Customer Service Medical Assistant

Location:
Waterville, ME
Salary:
Negotiable
Posted:
February 15, 2017

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Resume:

Sherry Anne Pelletier

**** ****** ****

Winslow, Maine 04901

207-***-****

acyua8@r.postjobfree.com

OBJECTIVE

I am an energetic, detail-oriented person who is easily driven and eager to succeed. I have 10+ years of accounting experience, strong administrative skills and advanced computer knowledge. I also have the distinct ability to work well with people of all backgrounds and possess excellent customer service/communication skills.

EDUCATION

B.S. Business Administration, Accounting – University of Southern Maine, Portland, ME (1992-1996)

Medical Assistant – Seacoast Career Schools, Sanford, ME (2008-2009)

EXPERIENCE

Administrative Assistant / Social Development

Loring Job Corps Center, Limestone, ME (2013-2016)

Welcomed new students as they arrived on Center

Had an “Open Door Policy” for every Student with needs/concerns

Manage daily schedules, meetings

Generate written correspondence

Create/Maintain spreadsheets for inventory and payroll purposes

Create/Maintain files of all Students

Prepare/Update Corporate and Regional Reports

Responsible for Social Development employee payroll

Responsible for all incoming and outgoing mail/packages

Create/Maintain entire filing system

Responsible for all supply orders and distribution

Create/Maintain all informational communication via Bulletin Boards

Proctor Student HSE qualifying exams

Contribute to a weekly cafeteria support system

CPR Certified

Excellent communication and customer service skills

Customer Service Representative

UNUM, South Portland, ME (2012)

Worked in busy office setting, answering incoming calls while providing excellent customer service and completing all assigned tasks in a timely manner

Certified in FMLA (Family Medical Leave Act) and STD (Short Term Disability)

Able to work independently or as part of a team

Extensive computer and insurance knowledge

Accountant

TD Insurance, South Portland, ME (2012 – Contract)

Assisted with software conversion maintenance

Reconciled carrier direct bill commission statements

Maintained carrier codes and methods of receipt

Updated/Maintained carrier lists and all pertinent information

Knowledge in EPIC (insurance computer software program)

Telecom Billing Administrator

IDEXX Laboratories, Inc., Westbrook, ME (2010-2011 - Contract)

Received raw data via e-mail/disc from vendors and created GLSU’s for financial purposes

Created/Maintained spreadsheets and other financial reports

Balanced/Reconciled monthly statements

Successfully completed numerous research projects

Advanced knowledge in Microsoft Outlook, Excel, Word & Access

Interacted with IDEXX counterparts on a global basis

Knowledge in SAP (insurance computer software program)

Accounts Payable Clerk

Patco Construction, Inc., Sanford, ME (2010)

Processed weekly check-runs

Responsible for A/P - Payroll

Month-end reporting

Responsible for all vendor - customer correspondence

Accounting Specialist

D’Ambrosio Eye Care, Lancaster, MA (2009)

Month-end reporting

Reconciled/Maintained insurance claims including but not limited to Medicaid/Medicare

A/R aging reports

Experienced in Microsoft Outlook, Excel, Word, & QuickBooks

Medical Assistant (Externship)

Grove Medical Associates, Auburn, MA (2008-2009)

Monitored vital signs and prepared patients for exams

Administered electrocardiographs, venipuncture-finger and injections

Generated chart entries and scheduled appointments

Excellent customer service and professionalism

Teller

Saco Biddeford Savings Institution, Saco, ME (2003-2006)

Performed daily deposits/withdrawals

Cash reconciliation

Created money orders, cashier’s/treasury checks

Maintained detailed records

Excellent customer service

Owner

LeBlanc ‘N’ Cain’s Automotive Repair, LLC, Saco, ME (1998-2008)

Responsible for A/R & A/P

Reconciled bank statements

Tax preparation/payroll

Prepared all business proposals

Excellent customer service – oral and written communication skills

Professional Reference Provides Upon Requested



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