Customer Service Medical Assistant
Resume:
Sherry Anne Pelletier
Winslow, Maine 04901
**.*********@*******.***
OBJECTIVE
I am an energetic, detail-oriented person who is easily driven and eager to succeed. I have 10+ years of accounting experience, strong administrative skills and advanced computer knowledge. I also have the distinct ability to work well with people of all backgrounds and possess excellent customer service/communication skills.
EDUCATION
B.S. Business Administration, Accounting – University of Southern Maine, Portland, ME (1992-1996)
Medical Assistant – Seacoast Career Schools, Sanford, ME (2008-2009)
EXPERIENCE
Administrative Assistant / Social Development
Loring Job Corps Center, Limestone, ME (2013-2016)
Welcomed new students as they arrived on Center
Had an “Open Door Policy” for every Student with needs/concerns
Manage daily schedules, meetings
Generate written correspondence
Create/Maintain spreadsheets for inventory and payroll purposes
Create/Maintain files of all Students
Prepare/Update Corporate and Regional Reports
Responsible for Social Development employee payroll
Responsible for all incoming and outgoing mail/packages
Create/Maintain entire filing system
Responsible for all supply orders and distribution
Create/Maintain all informational communication via Bulletin Boards
Proctor Student HSE qualifying exams
Contribute to a weekly cafeteria support system
CPR Certified
Excellent communication and customer service skills
Customer Service Representative
UNUM, South Portland, ME (2012)
Worked in busy office setting, answering incoming calls while providing excellent customer service and completing all assigned tasks in a timely manner
Certified in FMLA (Family Medical Leave Act) and STD (Short Term Disability)
Able to work independently or as part of a team
Extensive computer and insurance knowledge
Accountant
TD Insurance, South Portland, ME (2012 – Contract)
Assisted with software conversion maintenance
Reconciled carrier direct bill commission statements
Maintained carrier codes and methods of receipt
Updated/Maintained carrier lists and all pertinent information
Knowledge in EPIC (insurance computer software program)
Telecom Billing Administrator
IDEXX Laboratories, Inc., Westbrook, ME (2010-2011 - Contract)
Received raw data via e-mail/disc from vendors and created GLSU’s for financial purposes
Created/Maintained spreadsheets and other financial reports
Balanced/Reconciled monthly statements
Successfully completed numerous research projects
Advanced knowledge in Microsoft Outlook, Excel, Word & Access
Interacted with IDEXX counterparts on a global basis
Knowledge in SAP (insurance computer software program)
Accounts Payable Clerk
Patco Construction, Inc., Sanford, ME (2010)
Processed weekly check-runs
Responsible for A/P - Payroll
Month-end reporting
Responsible for all vendor - customer correspondence
Accounting Specialist
D’Ambrosio Eye Care, Lancaster, MA (2009)
Month-end reporting
Reconciled/Maintained insurance claims including but not limited to Medicaid/Medicare
A/R aging reports
Experienced in Microsoft Outlook, Excel, Word, & QuickBooks
Medical Assistant (Externship)
Grove Medical Associates, Auburn, MA (2008-2009)
Monitored vital signs and prepared patients for exams
Administered electrocardiographs, venipuncture-finger and injections
Generated chart entries and scheduled appointments
Excellent customer service and professionalism
Teller
Saco Biddeford Savings Institution, Saco, ME (2003-2006)
Performed daily deposits/withdrawals
Cash reconciliation
Created money orders, cashier’s/treasury checks
Maintained detailed records
Excellent customer service
Owner
LeBlanc ‘N’ Cain’s Automotive Repair, LLC, Saco, ME (1998-2008)
Responsible for A/R & A/P
Reconciled bank statements
Tax preparation/payroll
Prepared all business proposals
Excellent customer service – oral and written communication skills
Professional Reference Provides Upon Requested
Contact this candidate