Senior Business Analyst

Paras Shah ***************@*****.*** 415-***-****

Summary

I incorporate an unprecedented work-ethic and I am known for my drive in achieving quality results

My passion is analyzing business processes and data to remove redundancy, manual steps, standardize processes and create user friendly solutions.

Exceptional at tackling complex projects and moving them forward to meet and exceed goals.

An excellent communicator who effectively and professionally interfaces with peers, executives, customers, clients, and vendors.

Experience in working across organizations and geographies.

Experience

Senior Business Analyst, Intel Corporation, Santa Clara, CA - November 2015 – Present

Currently involved in designing Intel’s Enterprise Deal and Rebate System which will be processing multi-billion dollar rebates annually. Deal system will include creating, tracking and enforcing compliance (SOX) of deals for Intel’s direct customers. Working with all GEOs and legal to elicitate and prioritize requirements, define and approve standard processes, create as-is and to-be process flows. My focus areas are Price cost test, Meet comp analysis, complex kit deals, reporting and downstream applications (for making rebate payments). The tool is built using Scrum/Agile project management methodologies, Kendo (UI) and SQL server 2014 (database).

Product Owner, Intel Corporation, Santa Clara, CA - July 2011 – October 2015

Responsible for developing and managing the tools used by Sales and Marketing team for forecasting Intel products from 0 to 5 years timeframe. This forecasted billings units helps produce/aid in Intel's build plans, capacity planning, ATM/Test die management, long range planning, ASP estimation and worldwide revenue forecast. I was subject matter expert on data definitions, business process steps and tools.

Defined product roadmap based on the strategy and vision; manage prioritization and trade-offs among customer experience, tool performance and operational support

Wrote complete and detail-oriented product requirements documents, ensuring clear communication of those requirements to the business, design, usability, and development teams

Created and seek approval for tools support model and service level agreement between business end users and IT partners

Designed and implemented indicator package and dashboards to track tools health, performance, functionality usage and user experience

Trained business users, business analyst, system analyst and developer on business process, data and tool functionality

Created as-is and to-be process flow (using Microsoft Visio) to train and aid user community

Coordinated User Acceptance Testing (UAT) which achieved 90%+ user involvement and less than 2% bugs

Led a team of 5 people to do proof of concept for BI reporting tool which compared 20+ different tools (SAP Lumira, Microsoft tools (power view, Pivot tables, SSRS), Datapoint, klipfolio, Tableau, etc). Paras presented pros & cons and ROI of the tools which helped senior management to decide the tool to go with.

System Analyst/Application Support Specialist, Intel Corporation, Santa Clara, CA - July 2008 - June 2011

Led a global team (6-8 team members) which was providing 2nd level support for applications related to Pricing, Supply/Demand Forecast, Deals Management, Samples, Revenue forecasting and Revenue Close. These applications are decision support system built using STAR schema and SQL server.

Trained and created scripts for level 1 team which reduced issues escalation to level 2 by 30% and increased issue resolution by level 1 up to 95%

As a release manager, drove improvements and enforced best practices in application release which reduced emergency releases by 97%

Provided on-call support during outages, major incidents, and random overnight issues

Created tools support model and moved the application support to India which reduced support cost for Intel by 30%

System Analyst/ Developer, Intel Corporation, Folsom, CA - April 2004 – June 2008

Designed and implemented Intel’s next generation (Human Resource) Global Relocation system which reduced transaction center workload by 45% of and improved performance by 100-fold

Designed and developed various reports (using Microstrategy) for senior management to analyze Intel’s Relocation business, monitor cost at GEO/country level, yearly audits, supplier payments

My most unique achievement of 2007 was the licensing of our technology and software to a 3rd party relocation services company, a first ever external licensing from within HR at Intel, in a deal valued at approximately $4M

Technical Marketing Engineer (TME), Intel Corporation, Folsom, CA - March 2001 – March 2004

I worked with many fortune 100 companies for migrating and optimizing their windows/Linux applications to Intel Architecture, price performance analysis, plan and port applications, test, debug, and leading the development team

I lead the team for developing Nestle’s www.wonka.com website. The website was created using Windows 2000, IIS, ASP and SQL Server

Migrated McDonald’s Retail Point Of Sale application to Microsoft Windows OS

Technology Solutions Consultant, eFORCE Hayward, CA - June 1999 – January 2001

Developed and deployed solutions using Siebel’s CRM software, Vignette content management software, ColdFusion, HTML, MS-SQL

Certification: Certified Supply Chain Professional (CSCP) – APICS – August 2015

Education

MS, Computer Science, California State University, Sacramento - 2000

BS, Engineering, Pune University, India – 1996

References – Available on my LinkedIn profile - www.linkedin.com/in/ParasShah2016

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