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Customer Service Sales

Location:
Philadelphia, PA
Posted:
February 16, 2017

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Resume:

Jennyliz Negron

*** * *** **

Bethlehem, Pa, USA 18015

Tel: (484) 456-9376Email: acyu1d@r.postjobfree.com Profile Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Enthusiastic, outgoing and fashion- savvy sales associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail sales associate with more than 5 years in the retail industry. Areas of expertise includes sales, customer relations and inventory management. Hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest experience. 5 years experience served up to 10 dinner guest at an upscale family restaurant. I'm also bilingual English and Spanish speaking, food serving professional with 5 years combined experience in serving and bussing.

Job Objective Sales position, marketing and customer service position, entry- level.

Education LCCC Sep 2001 ~ Jun 2004

Certificate, Floral Design

Dieruff High School Sep 2000 ~ Jul 2004

Diploma

Empire Beauty School Sep 2008 ~ Aug 2010

Certificate, Cosmetology

Experience Global cost holdings Dec 2015 ~ Present Tgifridays

Part time position serve customers there entrees.

Repeat orders to customers and sure they get what

they need

Make customers happy

Take orders

Ring in orders

Food run

Kelly Services Oct 2016 ~ Present

Customer service Rep

Customer service rep for PPL thru Hansen

Technologies I receive calls from customers to help with any program to help pay there bill. And Payment Agreements. Changed due dates. start, stop, transfer services listen to all customers concerns

Center City Diner Jul 2010 ~ Dec 2015

Server

Serve customers good customers service and I was

always smiling and making sure the customers feel

comfortable in the restaurant.

Cleaned and organized the restaurant.

Handed all customers relations issues in a gracious manner and in accordance with companies policies.

Recognize and rewared outstanding performance to cultivate a positive and collaborative customer

service culture.

Answered customers telephone calls promptly and in an appropriate manner to take orders.

Victoria Secrets Jul 2011 ~ Nov 2013

Sales Associate

I started seasonal and moved up to permanent sales associate help customers feel comfortable with the bras and help them find the right one that they need and looking for. Then I moved up to an Bra Specialist which is only doing the same as an associate but with more responsibility.

Operated a cash register for cash, checks, credit cards transactions with 100 percent accuracy.

Stocked and replenished merchandise according to

the store merchandising layout.

Priced merchandise stocked shelves and took

inventory of supplies.

Cleaned or organized the store, including the

checkout desk and displays. Alerted customers to

upcoming events and promotions.

Dorney Park May 2000 ~ Aug 2003

Catering

Started with doing picnic serving customers with big parties.

Communicated openly and honestly with the

management team during each shift to ensure it ran smoothly.

Routinely moved and stocked products weighing up

to 20 pounds.

Cooked and packaged large batches of food that

were prepared to order or to kept hot until needed. Then finished with cleaning restrooms thru out the whole park makin sure everything is well and clean. Pizza Hut Jun 2004 ~ Sep 2005

Server

Consistently provided professional, friendly and

engaging service.

Skillfully promoted items on beverages list and

restaurant specials.

Set dining tables according to type of event and

secure standards

Routinely cleaned work areas, glassware, silverware throughout each shifts.

Developed and maintained positive working

relationships with others to reach business goals

Kmart Sep 2008 ~ Sep 2009

Cashier

Operate a cash register for cash, checks and credit cards transactions.

Stocked and replenished merchandise according to store merchandising layout.

Alert customers to upcoming events and

promotions.

Identified potential shoplifting and alert managers

Completed all points of sale upcoming and closing procedures, including counting the contents of the cash register.

Welcomed customers into the store and help them

locate items.

McDonald's Jun 2006 ~ Aug 2008

Cook

Maintained high standards of cleanliness and

sanitation

Served beverages, make orders for customers

.

Stocked and maintained trashcans and outdoor

dumpster area.

Consistently kept kitchen areas clean and free debris and water.

Operate all kitchen equipment adeptly.

Waitress

Skills Retail Sales, Active Listening skills, Customer-oriented, computer literate, Upselling techniques, Sticking, Skilled problem solver, Shipment processing, Personable, And Motivate team player Language English and Spanish Native or bilingual proficiency References Anne - Center city diner

Owner at Center City Diner

Nerayda Fernandez - Kellys Services

Yesenia Torres - LVH Nurse

Interests Learning new things everyday love working with people and help them out



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