Customer Service Sales
Resume:
Jennyliz Negron
Bethlehem, Pa, USA 18015
Tel: (484) 456-9376Email: **************@*****.*** Profile Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Enthusiastic, outgoing and fashion- savvy sales associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail sales associate with more than 5 years in the retail industry. Areas of expertise includes sales, customer relations and inventory management. Hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest experience. 5 years experience served up to 10 dinner guest at an upscale family restaurant. I'm also bilingual English and Spanish speaking, food serving professional with 5 years combined experience in serving and bussing.
Job Objective Sales position, marketing and customer service position, entry- level.
Education LCCC Sep 2001 ~ Jun 2004
Certificate, Floral Design
Dieruff High School Sep 2000 ~ Jul 2004
Diploma
Empire Beauty School Sep 2008 ~ Aug 2010
Certificate, Cosmetology
Experience Global cost holdings Dec 2015 ~ Present Tgifridays
Part time position serve customers there entrees.
Repeat orders to customers and sure they get what
they need
Make customers happy
Take orders
Ring in orders
Food run
Kelly Services Oct 2016 ~ Present
Customer service Rep
Customer service rep for PPL thru Hansen
Technologies I receive calls from customers to help with any program to help pay there bill. And Payment Agreements. Changed due dates. start, stop, transfer services listen to all customers concerns
Center City Diner Jul 2010 ~ Dec 2015
Server
Serve customers good customers service and I was
always smiling and making sure the customers feel
comfortable in the restaurant.
Cleaned and organized the restaurant.
Handed all customers relations issues in a gracious manner and in accordance with companies policies.
Recognize and rewared outstanding performance to cultivate a positive and collaborative customer
service culture.
Answered customers telephone calls promptly and in an appropriate manner to take orders.
Victoria Secrets Jul 2011 ~ Nov 2013
Sales Associate
I started seasonal and moved up to permanent sales associate help customers feel comfortable with the bras and help them find the right one that they need and looking for. Then I moved up to an Bra Specialist which is only doing the same as an associate but with more responsibility.
Operated a cash register for cash, checks, credit cards transactions with 100 percent accuracy.
Stocked and replenished merchandise according to
the store merchandising layout.
Priced merchandise stocked shelves and took
inventory of supplies.
Cleaned or organized the store, including the
checkout desk and displays. Alerted customers to
upcoming events and promotions.
Dorney Park May 2000 ~ Aug 2003
Catering
Started with doing picnic serving customers with big parties.
Communicated openly and honestly with the
management team during each shift to ensure it ran smoothly.
Routinely moved and stocked products weighing up
to 20 pounds.
Cooked and packaged large batches of food that
were prepared to order or to kept hot until needed. Then finished with cleaning restrooms thru out the whole park makin sure everything is well and clean. Pizza Hut Jun 2004 ~ Sep 2005
Server
Consistently provided professional, friendly and
engaging service.
Skillfully promoted items on beverages list and
restaurant specials.
Set dining tables according to type of event and
secure standards
Routinely cleaned work areas, glassware, silverware throughout each shifts.
Developed and maintained positive working
relationships with others to reach business goals
Kmart Sep 2008 ~ Sep 2009
Cashier
Operate a cash register for cash, checks and credit cards transactions.
Stocked and replenished merchandise according to store merchandising layout.
Alert customers to upcoming events and
promotions.
Identified potential shoplifting and alert managers
Completed all points of sale upcoming and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and help them
locate items.
McDonald's Jun 2006 ~ Aug 2008
Cook
Maintained high standards of cleanliness and
sanitation
Served beverages, make orders for customers
.
Stocked and maintained trashcans and outdoor
dumpster area.
Consistently kept kitchen areas clean and free debris and water.
Operate all kitchen equipment adeptly.
Waitress
Skills Retail Sales, Active Listening skills, Customer-oriented, computer literate, Upselling techniques, Sticking, Skilled problem solver, Shipment processing, Personable, And Motivate team player Language English and Spanish Native or bilingual proficiency References Anne - Center city diner
Owner at Center City Diner
Nerayda Fernandez - Kellys Services
Yesenia Torres - LVH Nurse
Interests Learning new things everyday love working with people and help them out
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