Product Designer

Robert Eckhardt

**** ***** ****** *** *******, CA 90065 323-***-**** *****@**************.***

Objective

Hi, I’m Bob and I design digital products with traditional design principals, user data and insights, an understanding of business needs, and nuanced thinking to solve digital product challenges, ensuring that stakeholder goals and expectations are not only met but exceeded.

Education

American University, Washington DC

B.A. May 1998

Graphic Design

Experience

1/2016 – 1/2017

Product Designer, Enterprise The Walt Disney Studios Glendale, CA

Working with product owners and engineers to design, create, support, and enhance internal software, systems, apps, and other enterprise digital services which support the studio’s film making, marketing, and digital distribution efforts.

6/2013 – 1/2016

Experience Director The National Football League (NFL) Culver City, CA

Built and lead a team of UX designers, UX researchers, and product specialist. Managed relationships with external agencies to service all of NFL’s and its 32 Clubs’ owned and operated digital properties on all contemporary platforms and devices. Analyzed audiences and data, defined user needs, tracked and cataloged all research, created specifications, and generated artifacts, such as functioning prototypes, to define, test, and iterate user experiences for NFL fans, business owners, and support staff.

8/2008 – 2/2013

Creative Director Threespot Washington, DC

Thought leader, mentor, and manager of a multi-disciplinary team servicing over a dozen accounts. Defined successful strategies for client projects including multimedia, print, identity suites, web sites, digital applications, and technology solutions. Gathered, defined, and clarified clients’ business objectives and audience needs. Translated this understanding into presentations that defined the guiding creative vision that shaped entire projects.

8/2005 – 2/2008

Principal, Consultant and Product Designer Division Space Washington, DC

Owned and operated a digital solutions boutique practice. Defined successful digital strategies and integrated digital media solutions for a variety of renowned clients, including, AOL, the National Park Service (NPS), National Geographic, the Library of Congress, and the Kennedy Center.

1/2005 – 5/2008

Design Lecturer American University Washington, DC

With an emphasis on the processes that translate graphic design from an idea to a digitally supported experience. Included preparation of comprehensive sketches, planning, development, storage and distribution procedures. Prepared class lectures and quizzes. Developed a semester-long project to cover all aspects of experience design and development.

8/1998 –8/2005

Senior Designer Dennis / Konetzka / Design Group Washington, DC

Responsible for the development, design, and documentation of a variety of digital communications. Worked closely with clients to develop for their specific needs. Managed time lines, subordinate design and development staff members, and all remaining resources needed for the completion of all digital media projects produced by Dennis Konetzka Design Group.

Accomplishments

Designed an enterprise level, shared, consistent, digital asset management software for all divisions of the Walt Disney Company.

Introduced a user centered design process to NFL product team

Increased Fan Engagement of NFL Mobile app from under 30 seconds per visit to over two minutes per visit

Enhanced and aligned information architecture across all internet connected television platforms for the NFL

Designed a custom NFL focused, responsive, touch friendly CMS

Launched a new display layer for 400+ park websites, four new digital content properties, a trip planning application, a new publishing model, a new CMS, and variety of employee focused intranet applications for the NPS

Designed a publishing model and flexible display layer for the Fish and Wildlife Service’s 400+ refuge websites

Launched the first Brookings Institution Mobile Application for handsets and tablets

Designed and developed a router based parental control application for hardware partner presentations for AOL

Created the prototype for MYLOC, a Library of Congress offsite digital addendum service for visitors

Defined and prototyped a variety of digital products of National Geographic’s websites

Created a digital design standard for all U.S. Geological Survey web properties

Designed and launched a series of a dozen web publications for the National Park Service Cultural History and Natural Resources Divisions

Skills

Client Services

Creative Leadership

Mentoring

Executive Presentations

User Centered Product / Visual / Graphic Design

Design Research

Rapid Prototyping

Axure / Pixate / Flinto / XD

Sketch App

Adobe CC 2017 Suite

MS Office

HTML / CSS / Javascript

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