Sales Customer Service

OSCAR W. RICHARDSON JR.

**** ********* **, ***** *****, LA 225-***-**** ****************@*******.***

SALES MANAGER

STRATEGIC SALES CUSTOMER SERVICE CORPORATE TRAINER

Top-performing and results-driven Sales Professional with 15 years of experience in all aspects of sales management, coordination, recruitment and training across diverse home improvement, retail merchandising, and industrial sectors

Outstanding leadership in successful supervision of sales teams and operations for $9.1M company branch, with proven ability to perform effective evaluation of market trends, sales strategies, and product alignment, and establish process improvements for greater efficiency and productivity

Million Dollar Sales Club Recipient for selling over a Million Dollars in Sales for United Industries/Spectrum Brands

Credited for coordinating sales efforts within account territory, and with National Sales Team, for on-track total sales of over $9M in 2015, a significant surge from $8.4M in total sales last year

Excellent communication and interpersonal skills for team building, training and collaboration, sales presentations, road shows, promotional events, and providing personalized customer service and satisfaction

Multi-skilled professional and organizational asset, committed to high quality and integrity-based selling, seeking to leverage skills and expertise to meet challenges, and advance company goals and vision

• Sales Management/Supervision • Promotional Events • Brand Awareness

• Market Trends Analysis • Territory Alignment/Expansion • Sales Training/Development

• Sales Planning/Execution • New Business Development • Client Relationships

PROFESSIONAL SKILLS / CERTIFICATION

License/Certification & Registered, Structural Pest Control for General, Commercial and Termite Control,

Louisiana Dept. of Agriculture & Forestry, Baton Rouge, LA, 2014

MS Office: Word, Power Point, Excel, Publisher, Outlook,

Sales Force and AdMall

Certificates of Completion

Excel Refresher Course – EBR Parish Library (LSU) Instructor Facilitated Online Course (24 credit hours)

Leadership – From A Business Perspective EBR Parish Library (LSU) Instructor Facilitated Online Course (24 credit hours)

Writing – EBR Parish Library (LSU) Instructor Facilitated Online Course (24 credit hours)

Using Social Media In Business – EBR Parish Library (LSU) Instructor Facilitated Online Course (24 credit hours)

Creating Web Pages and Websites –EBR Library (LSU) Instructor Facilitated Online Course (24 credit hours)

Professional Sales Skills – EBR Parish Library (LSU) Instructor Facilitated Online Course (24 credit hours)

PROFESSIONAL EXPERIENCE

Clipper Magazine, Baton Rouge, LA November 14, 2016 – Present

Business to Business - Cold Calling Accounts Selling Advertising Campaigns. Agile Advertising Analyst for small, medium and large companies looking for innovative ways to initiate continued business growth and product place. Strong communication skills relative to outside sales in print and digital advertising. Skilled at networking, cold-calling and developing mutually beneficial business relationships.

CROSSMARK, Baton Rouge, LA Oct 2015 – October 2016 (Lay-off was announced then Job went to part time position)

Sales Representative – Johnson and Johnson (Dedicated to only Johnson & Johnson Product)

Sales: Selling of LAG Products approved by Walmart and Johnson & Johnson and the coordination of store specific Sale Programs and items for regional promotions.

Auditing: Running of store specific audits on products showing no sales or phantom inventory and implementing changes to correct on-hand inventory that generates orders

Product Alignment: Placement of key products in strategic areas that will generate gross profits

Corporate Compliance: Making sure corporate planograms and displays are in company sponsored areas with proper P.O.P.

Training: Training of Store Employee’s to the benefits of using Johnson & Johnson Product

Oscar W. Richardson Jr, Page 2

TERMINIX, Baton Rouge, LA July 2014-Septemer 2015 (Resigned for job with Crossmark-Johnson & Johnson Team)

BRANCH SALES MANAGER

• Leadership: Oversee and advance $9.1M branch office through hiring, training, innovation, implementation and sales coordination, including direct supervision of sales force, outside sales and commercial sales professionals, inspection coordination, and facilitation of all sales meetings with sales staff and sales related personnel

• Territory Alignment: Ensure alignment of product line with market trends on quarterly basis, strategic placement of sales professionals, and implementation of corporate strategies and mandates

• Team Building: Develop best sales teams in division, through continuous staff training, and coordination of regional sales efforts with National Sales Team

• Accomplishment: On-track this year to achieve $9.1M to $9.4M in total sales, compared with $8.4 M last year

• Managed Branch of 49 Employee’s

QUEST SERVICE GROUP, Dec. 2012- July 2014 Regional Sales Force was terminated. Company down-sized

REGIONAL ACCOUNT REPRESENTATIVE - Husqvarna, Jonsered, Poulan, Ariens, Weed-Eater, TX, LA, MS, AL, FL

• Product Promotion: Generated profitable sales growth through increasing brand awareness, sales training, event execution, road shows, presentations, and promotion

• Territory Account: Economically and efficiently planned and organized routes for territory, servicing major Home Center and Farm Retailers across multiple locations in region consisting of approximately 160 stores, with average of 4 to 8 visits to each store per year

• Staff Training: Trained retail sales associates on outdoor power equipment and product features, including riding mowers, operating gas blowers, chain saws, gas trimmers, and hedge trimmers

• Team Building: Built rapport and good relationships with management and employees in various store locations in assigned territory

• Product Knowledge: Developed and maintained base-level knowledge of products and programs represented, maintained displays and ordered essential parts for store and customers

SCOTT’S/MIRACLE-GRO CO., Marysdale, OH, Feb. 2004-Dec. 2012 Resigned for Regional Account Mgr. Quest/Husqvarna

SALES TRAINER/TEAM LEADER - Baton Rouge, Denham Springs, Zachary, Hammond Area

• Account Management: Built corporate end-caps and displays, supervised seasonal employees, managed stocking, merchandising, training, and product orders for Lowe’s and Home Depot stores in assigned area, including writing credits and disposing of damaged products, and maintained plan-o-gram integrity

MERCHANDISING SERVICES LLC, Spring Hill, TN, 2011-2012 (Seasonal Part Time Job)

TERRITORY MANAGER - Gulf South

• B2B Prospecting: Performed B2B cold calling and prospecting, reset Manager for convenience stores and major market grocery stores

• Reset Management: Coordinated, set-up and implemented company reset strategy, including supervising and managing company resets and refreshes, reset coordination and liaison between stores and vendors, and hired and trained reset teams for 97 stores

• Plan-o-grams: Implemented and maintained plan-o-gram integrity, including conducting surveys for plan-o-grams

RETAIL MERCHANDISING SERVICES 2008-2009 (Seasonal Part Time Job)

DISTRICT COORDINATOR/MANAGER - Louisiana & Mississippi

• Leadership: Supervised 16 Area Representatives in 22 Target Stores, implemented monthly corporate initiatives, performed Quarterly District Walks with all employees in assigned area, and monitored employee performance tracking on assigned tasks

• Reports/Analysis: Performed all company reviews and progress reports on assigned representatives, and completed monthly District Manager reports for submission to Regional Manager

UNITED INDUSTRIES INC., St Louis, MO 2002-2004 Resigned to work of Scotts/Miracle Gro.

MSM MARKET SALES MANAGER

• Top Sales Performance: Ranked #1 in sales in District area 55, exceeding sales plan by 34%, and increasing sales by over 35% in short 8-month period in chemicals sale to Louisiana and Mississippi Home Centers

• Member of Million Dollar Sales Club

PURSELL INDUSTRIES CHEMICAL & FERTILIZER COMPANY, Sylacauga, AL 1998-2002 Company bought by United Ind.

SALES REPRESENTATIVE

• Top Sales Performance: Ranked #1 in sales for state of Louisiana and southeast region, selling chemicals to Home Centers, Wal-Mart and Kmart in Louisiana

• Leadership: Supervised and managed seasonal merchandisers as Corporate Presenter of company seasonal sales plan, Company Trainer and Product Knowledge Presenter, and member of 100% Club for company sales

BLUE BELL ICE COMPANY, Baton Rouge, LA 1989-1998 (Resigned and went to work for Pursell Industries)

SALES REPRESENTATIVE

• Top Sales Performance: Won Salesman of the Year award, and Salesman of the Quarter award twice from selling Ice Cream Products to grocery stores in Baton Rouge and New Orleans region

EDUCATION

75 Hours Credit towards Management & Marketing, Southern University, Baton Rouge, LA

Ashworth College/PCDI, Early Childhood Development, Norcross, GA 2006

EBR Library Online Classes (LSU Professors) 72 hours Online Business Training Courses

Woodlawn High School, Baton Rouge, LA

VOLUNTEER / COMMUNITY SERVICES

Volunteer, Prison Outreach Volunteer, Christmas in November Outreach Volunteer, Operation Oasis Outreach

Member, Executive Committee-Magnolia Woods Elementary V.I.P Volunteer-Everybody Reads, Public Schools

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