CHRIS WILSON

*** **** ******* ****** 912-***-**** Geneva, Ohio 44041 acyty8@r.postjobfree.com

A loyal and confident business professional with 20 years of experience fully committing to every opportunity. Demonstrates the capability and willingness to adapt and overcome within any industry. Ability to streamline departments, processes and procedures and develop policies. A proven record of organizing, unifying and leading interdepartmental groups/teams, committees and subcommittees as well as succeeding in individual assignments. A critical and strategic thinker and technologically minded individual with exceptional skills in several computer programs as well as web and mobile apps.

COMPUTER PROFICIENCIES

Microsoft Office (Word, PowerPoint, Excel, Access, Outlook), Microsoft Dynamics, Great Plains, ArcGIS, ESRI, Asana, PN3 Solutions, Eclipse, AS-400, Infor XA, Nuance Power PDF Advanced, Statgraphics.

PROFESSIONAL EXPERIENCE

KELLY SERVICES/METAL SALES

Will Call Clerk/Production Assistant 2016-Present

Review, upload and process all sales orders.

Confirm uploading process of orders and reconcile any errors.

Working with the IT department to investigate program glitches and streamline order processing.

Organize and maintain Will Call spreadsheet, orders and staging of product for customer pick up.

Assist Traffic Department with reviewing scheduled shipments and producing labels for product to be pulled and loaded for delivery.

Working with IT and Inventory Control to correct labeling and bundling discrepancies and errors.

Provide support to CSR’s regarding order corrections, tracking shipments and status of production.

Conduct inventory cycle counts and audit.

Process UPS and FEDEX shipments.

THE LANDINGS ASSOCIATION, Inc., Savannah, Ga 2013-2015

Public Works Office Manager

Conduct and oversee administrative operations of the Public Works Department – Answer and return phone calls/emails, rectify customer concerns or complaints, remedy any administrative concerns e.g. payroll, finances, reports.

Assisted the Director and department managers in organizing and managing their schedules, meetings and departmental projects or events.

Finance - Process department purchase orders and invoices, expense reports, oversee payroll submission, summarized and rectified monthly P&L reports, reviewed Capital Asset Management Plan and Operational budget for adjustments and/or recommended additions.

Managed departments $3.2M budget while keeping all Capital Asset Management Plan and Reserve projects under budget and within contract specifications.

Prepare Reports - capital and staff reports and presentations for reserve projects, weekly and monthly reports to inform stakeholders of the progress regarding reserve projects being conducted, strategic planning and benchmarking reports, cost analysis reports and Ad Hoc reports.

Contracts - Draft/revise contracts up for renewal or new vendors. Collaborated with attorneys to ensure legal accuracy of documents.

Managed the streamlining of business processes and workflow, developed performance measures and implemented process improvements and policies. Conducted interviews, coaching/teaching sessions and annual employee assessments.

Information Technology – Managed database and website for accuracy and updates. Assisted customers with gaining access to website and revising personal profile. Performed weekly antivirus/malware scans on department computers, troubleshot and rectified issues regarding network/email/software/printer/VoIP connections. Maintained communications with contracted IT Company and worked in collaboration to resolve more detailed issues.

Led the development of the Association’s GIS and integration to the database. Integral role in the Strategic Planning process with a co-leadership position on the Technology and Environmental teams.

KELLY SERVICES/SCHNEIDER NATIONAL, Savannah, Ga 2012-2013

Account Manager

Tracked and forecasted the arrival of international shipments.

Scheduled and organized containers to be transported in and out of the port and trailers to be delivered to correct Distribution Centers.

Allocated products to required distribution centers and managed the operations to unload containers and load trailers. Rectified product variances and/or customer discrepancies. Generated and examined manifests, content reports and Bill of Ladings for incoming and outgoing shipments.

Streamlined existing operations and recommended process and policy improvements which allowed less confusion transporting the correct units from container to trailer and quicker unloading to loading times.

Accountable for managing customer relationships throughout the business process. Provided weekly reports and conducted conference calls to update account executives regarding the status of shipments received, products en route and ship status.

Structured reports to ensure the most accurate recording of data in order to control shipments more effectively.

Contributed to the implementation of process, procedure and policy improvements throughout the warehouse operations to ensure clear expectations and understanding.

LANCE INC., Savannah, GA 2010-2011

Route Sales Representative

Responsible for developing and maintaining relationships with current and prospective customers.

Presented product pricing and promotions to store managers/owners in an effort to increase sales.

Met and exceeded weekly sales goals (a 10% increase to prior years sales) consistently.

Ordered, sold and merchandised products for promotions and projected weekly sales.

Restructured route to reduce travel time, backtracking and limit unnecessary deliveries.

Prepared, submitted and received weekly orders while managing the inventory in the warehouse.

Only representative to independently manage warehouse without a negative audit.

Responsible for the filing and storage of receipts, bills and documentation on all accounts, as well as, the deposit of all cash accounts.

YATES ASTRO, Savannah, GA 2007-2010

Inspector/Salesman

Scheduled appointments to perform annual inspections as part of bond coverage.

Responded to emergency calls to assess and treat accordingly. Maintained communication with property owners and contractors to administer bond coverage and provide customer satisfaction.

Evaluated and negotiated bids with contractors and property owners for repairs covered within the contract.

Sold products, services and bond upgrades to new and existing customers.

Increased sales in high-profile territory by 75%, approximately $80,000, within the inspections department. Received monetary bonus for leading the department.

Chosen by management to develop the production of new products and services. Coordinated and directed the proper installation of components and application of services. Developed preventive maintenance, troubleshooting and winterization procedures. The first full year, the services brought in over $100,000.

EDUCATION

Business Administration Studies

Strayer University

Savannah, GA

High School Diploma - 1996

Fairport Harding High School

Fairport Harbor, OH

PROFESSIONAL DEVELOPMENT and CERTIFICATIONS

Professional Management Development Program: M-100-The Essentials of Community Association Management, M-201 Facilities Management and M-202 Association Communication.

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