Page*

Alfredo Fruscella

305-***-****

acytwr@r.postjobfree.com

Summary

• Experienced in systems integration engineering with over nine years of experience in Information Technology.

• Highly skilled in troubleshooting Tier II and III issues.

• Extremely organized; detail oriented and has great multitasking skills.

• Excellent at Researching and testing products or technologies to fit the needs of our clients.

• Always looking for research and alternative solution for problems focused in reduce costs and improving automated tasks.

• Great focus on Standardization and Centralization.

• Project Management experienced.

• Staff Management experienced.

• Office startups experienced.

• Proactive.

• SAS70 Certification Experience.

.

Experience

Independent IT Consultant at Four Seasons Hotels and Resorts December 2016 - Present (1 month)

Project management

Direct assist to IT Director and CIO

Datacenter relocation, upgrade and maintenance.

Airwatch depoloyment and maintenance

Resort expansion, system setup for all new rooms

Vendor relationship

Network design and implementation.

Independent IT Consultant at Four Seasons Hotels and Resorts October 2016 - November 2016 (2 months)

• Assist IT Department with hotel expansion

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• Airwatch Deployment and maintenance, 500+ devices

• Internal Systems maintenance

• Internal user assistance

Independent IT Consultant at Four Seasons Hotels and Resorts February 2016 - July 2016 (6 months)

• Work next to Regional IT Director and Regional Project Manager to achieve their goals. Assisted in critical decisions/strategies.

• Member of the task force to help local IT Department to finish their project.

• Datacenter move from city to Manele Bay

• Datacenter build server rack, install and setup. Network equipment maintenance and rack.

• Install new network infrastructure at the location and its connectivity between all the different locations in the island.

• Data and power wiring

• Assist with the design of the new technology and its implementation

• Assist Four Seasons Directors, user staff and vendors on their needs related to infrastructure.

• Check all guest rooms as well with the main areas for any connectivity issue.

• Work along with vendors to assist on their request and solve any conflict between their solution and local network topology and security.

• Technology involved: Microsoft Servers, Active Directory, vCenter 5, EMC Storages, Dell Servers, Dell laptop/desktops, Cisco network, Oracle Opera, Oracle Micros POS, Airwatch, Ipad intelity. Hospitality IP TV.

Independent IT Consultant at Four Seasons Hotels and Resorts January 2016 - February 2016 (2 months)

• Work next to Regional IT Director and Regional Project Manager to achieve their goals. Assisted in critical decisions/strategies.

• Member of the task force to help local IT Department to finish their project.

• Work with Four Season corporate PM to address the tasks and complete.

• Replace existing network structure with Cisco infrastructure.

• Datacenter build server rack, install and setup. Network equipment maintenance and rack.

• Install new network infrastructure at the location and its connectivity between all the different locations in the island.

• Data and power wiring

• Assist with the design of the new technology and its implementation

• Assist Four Seasons Directors, users and vendors on their needs related to infrastructure.

• Check all guest rooms as well with the main areas for any connectivity issue.

• Work along with vendors to assist on their request and solve any conflict between their solution and local network topology and security.

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• Technology involved: Microsoft Servers, Active Directory, Dell Servers, Dell laptop/desktops, Cisco network, Oracle Opera, Oracle Micros POS, Airwatch, Ipad intelity. Hospitality IP TV.

• PCL Construction certrified

Independent IT Consultant at Fidelio Cruise Software GmbH October 2012 - December 2015 (3 years 3 months)

Oracle-Micros Fidelio Cruise Inc. www.fcruise.com 02/2013 – Present. Internal Systems Contractor / Network and Systems Engineer/Administrator. Local IT Manager.

• Started as Internal Systems and Network specialist to move the office to a new location.

• Became the highest reference for USA Office related to IT Systems and Fidelio Cruise clients.

• Improved Fidelio Cruise internal Systems and procedures.

• Purchases, quotes.

• Manage service contracts

• Design, Security, Support, Implementations, installation and solutions for Fidelio Cruise clients.

• Work together with the HQ in Germany and other subsidiaries in Kuala Lumpur and Singapore.

• vCenter and Veeam implementation. 100% Windows Server company and HP/Cisco networking products.

• Microsoft Dynamics CRM Deployment/Troubleshoot/Administrator

• Deployment for new technologies internally and in client sites.

• Consultant for new technologies and solutions.

• Tintri Datastore Implementation.

• Systems: Windows 2008/2012, vCenter, ESXi, HP P2000, Open-E, Tintri, Netapp, Active Directory, Exchange 2013, Veeam, HP Blade Technology

• Ship IT infrastructure design/installation

• Setup Seatrade 2014/2015 convention stand at Miami Beach Convention Center. Managed service contracts and installed all IT equipment and setup properly for the show.

• Responsible for the Fidelio to Oracle transition in the US Offices.

• Projects: Bahamas Grand Celebration, Bimini Superfast, Royal Caribbean Cruise Lines, Holland America, Norwegian Cruise Lines.

• Opera System Installation/Troubleshoot

• Interface ifc8 Opera installation/troubleshoot

Regional IT Systems Manager, Latin America at Frost & Sullivan July 2010 - July 2012 (2 years 1 month)

• Top reference as IT and support for Latin America (Argentina, Brazil, Colombia, Mexico and Miami) with a total of 200 employees.

• Designed and kick off for LATAM region IT infrastructure, focused on standardization and centralization solutions based on North America infrastructure.

• Defined standard procedures for support and infrastructure in Latin America. Page4

• DRP manager. IT and facilities project manager according with business requests detecting goals and defined strategy.

• Evaluated any viability of any implementation: time, costs, and projects requirements. Project manager and follow up during execution, scope changes, budgeting and risks to keep all projects under IT standards.

• Developed standardization and centralization solutions.

• Virtualization.

• Help with support and service to NA (Toronto, Manhattan, San Antonio, Mountain View, Remote users). Up to 400 users.

• Windows Storage Server Administrator

• Windows Backup Server Administrator

• Windows Active Directory Administrator

• IBM Lotus Notes Administrator

• Telephony, Call Manager, Unity

• Assets Management

• Network Administrator (Project manager for Cisco solution at Sao Paulo and Buenos Aires deploy)

• Budgeting for the region, hardware and software purchases focused on centralize the region in NA offices with his standards.

• Evaluate best solutions for the region focused in North America solution or getting new solutions for both Latin America and North America (DRP, BCP, IP Tel, Server Clustering)

• Developed new support standards and procedures for all the Americas.

• Global referenced as Support solution from all offices around the world as they uses to reach me for any kind of support.

• Remote support solution and internal remote solutions.

• Developed ghost imaging using PXE

Helpdesk & IT Support Manager at Torneos y Competencias August 2008 - October 2009 (1 year 3 months)

• Manage Local Support Area to improve user support.

• Improved IT Systems performance with the IT Admins.

• Desktops, laptops, mobile, telephony and external provider budget manager.

• Assets Management.

• Research for new solutions.

Active Directory, Windows Server, BES, Slingbox, AS/400, Netbackup and Citrix Administration.

• PBX Administration

• Project Manager for new solutions such as IT Telephony, Password Self-Service and CRM.

• Developed standardization and centralization solutions.

• Testing for new systems such as Exchange 2008, Windows Server 2008 and Windows 7 integration.

• Virtualization with Thinapps.

• BCP, DRP

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• Office Upgrades (cabling, providers contract, advisor for the arquitect)

• Worked on a backup transmission for World Cup Soccer 2010

• About 400 employees in one building and more around the world in sports event, including Coral Gables.

• Developed ghost imaging using PXE

IT Leader / IT Director Assistant at NorthGate Arinso May 2007 - October 2008 (1 year 6 months)

• Manage IT systems and Local Support specialists in Argentina.

• Security systems manager (computers and building).

• Work with Atlanta, GA team.

• Server, networking and IP Tel administration.

• Research for new solutions.

• Project Management for new euHReka deployment for clients, a SAP-HR customized .

• Kickoff for AR Local Support Area and its standards.

• SAS70 Certification Manager.

• Budget management.

• Assets Management.

• External provider management.

• Virtualization with XenApp.

• IP Telephony project manager “Connecting all offices around the world” created plan to all Call Manager servers interact as a whole phone network.

• Traveled to the USA for meetings and new office movement to a new location.

• Datacenter rebuilt.

• Arinso S.T.A.R member (honor lists) because of new office startup.

• Standardization and Centralization solutions.

• About 200 employees.

• Cisco Call Manager and Unity Administator

• Developed ghost imaging using PXE

Local IT Support at Verizon Business

2006 - 2007 (1 year)

• Provide support for computer stations and users in Argentina.

• Active Directory Administration

• Hardware inventory.

• Network administration and VPN support

• PBX Support.

• Remote support.

• Developed ghost centralized solution.

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• Worked on new offices layout and offices kickoffs setting up workstations and massive ghost cloning of about 200 computers at the same time.

• About 400 employees.

IT Support at IT Convergence

2004 - 2006 (2 years)

• Provide local and remote support for computer stations and users worldwide.

• Develop new ideas to improve support and systems stability.

• Virtualization.

• Started AR Support Area and global standardization.

• Systems Centralization.

• Project Manager for Outlook Mobile Access.

• User account manager for all systems available

• Active Directory Administrator.

• PC Recruiter Admin

• CISCO Call Manager and Unity Administrator

Languages

English

Spanish

Skills & Expertise

Active Directory

Windows Server

Requirements Analysis

ITIL

IT Management

VMware

IT Service Management

Documentation

Telecommunications

Testing

Business Intelligence

ERP

Business Analysis

Solution Design

Security

Analysis

Outsourcing

Software Project Management

SQL

Integration

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Business Process

Cloud Computing

Visio

Virtualization

SQL Server

Disaster Recovery

Unix

SAP

Data Warehousing

Windows

Project Delivery

Change Management

Process Engineering

Linux

MS Project

Business Process Improvement

Program Management

Team Leadership

Server Architecture

Database Administration

Databases

Oracle E-Business Suite

Operating Systems

SharePoint

Software Documentation

Networking

Servers

Microsoft Exchange

Microsoft SQL Server

Management

Education

424 Aviation

Private Pilot License, Aviation

Universidad Tecnológica Nacional

Computer Science Engineering, Information Technology Universidad Tecnológica Nacional

Aerospace Engineering, Aerospace, Aeronautical and Astronautical Engineering Page8

Alfredo Fruscella

Owner at Corsario LLC

acytwr@r.postjobfree.com

1 person has recommended Alfredo

"I have been working with Alfredo during 2011 and I could clearly notice all the positive changes he brought to the offices in the region and to the administrative teams since his arrival. He has a professional attitude and dedication to solving all kind of IT problems, implementing creative solutions and optimizing the resources of the region. He is fast, responsible and a very reliable colleague."

Raquel Degl'Innocenti, worked directly with Alfredo at Frost & Sullivan Contact Alfredo on LinkedIn

CREDENTIAL EVALUATION REPORT

AACRAO Professional Member

American Translators Association Member

USCES, LLC

acytwr@r.postjobfree.com

276 5th Avenue Suite 704

Phone: 855-***-****

New York, New York 10001

www.usces.org

Name: Alfredo José Fruscella Date: February 12th, 2017 Application ID: 1111-434-EB3AOGT1

U. S. Equivalency: Bachelor of Engineering, Information Technology GPA: 3.17

Purpose of Evaluation: Further Education/ Employment Name of Awarding Institution: National Technological University Name of Awarding Institution in Native Language (Spanish): Universidad Tecnológica Nacional Country: Argentine Republic

Admission Requirements: Presentation of academic qualifications Professional Qualification Bachelor of Engineering, Information Technology

Access to Continuing Education: Further graduate programs Program Length: 4 years

Graduation Year: 2004

This evaluation is based on original official documents:

Archival Certificate – Engineering in Information Systems, issued by the Ministry of Education of the Argentine Republic. Date of issue May 10th, 2005. Evaluation Summary:

It is the judgment of USCES, LLC. that Alfredo José Fruscella holds the USA equivalent: Bachelor of Engineering, Information Technology awarded by regionally accredited Universities in the United States. CREDENTIAL EVALUATION REPORT

AACRAO Professional Member

acytwr@r.postjobfree.com

276 5th Avenue

Phone: 855-***-****

New York, New York 10001

www.usces.org

Name: Alfredo José Fruscella Date: February 12th, 2017 Application ID: 1111-434-EB3AOGT1

U. S. Equivalency: Bachelor of Engineering, Information Technology GPA: 3.17

Results of the examination records converted to the U.S. standards:

## Course Title US

Credits

US

Grade

1. Mathematical Analysis I 3 B+

2. Algebra and Analytic Geometry 3 B+

3. Discrete Mathematics 3 C

4. Systems and Organization 3 B+

5. Algorithms and Data Structure 3 A-

6. Architecture of Computers 3 A-

7. English I 3 B

8. Physics I 3 B

9. Chemistry 3 A-

10. Mathematic Analysis II 3 B+

11. Physics II 3 C

12. System Analysis 3 A

13. Syntaxes and Semantic of Languages 3 B

14. Programming Paradigm 3 C

15. Operational systems 3 A-

16. Representation of Systems 3 B+

17. Probability and Statistics 3 A

18. System Design 3 A-

19. Communications 3 B

20. Superior Mathematics 3 B

21. Data Management 3 B+

22. Engineering and Society 3 B+

23. Economy 3 B+

24. English II 3 B+

25. Development of Programming 3 B

26. Information Networks 3 A-

27. Resource Management 3 A

28. Operational Research 3 B

29. Simulation 3 B

30. Software Engineering 3 B+

31. Theory of Control 3 B+

32. Legislation 3 B

33. Analysis of Object Structures 3 B+

34. Process of Development of Software 3 B

35. Artificial Intelligence 3 C

36. Administration of Management 3 B+

37. Management Systems 3 C

38. Network Administration 3 B

39. Advanced Operational Systems 3 B+

40. Final Project 3 A-

41. Advanced Data Base 3 B

CREDENTIAL EVALUATION REPORT

AACRAO Professional Member

USCES, LLC

acytwr@r.postjobfree.com

Name: Alfredo José Fruscella Date: February 12th, 2017 Application ID: 1111-434-EB3AOGT1

U. S. Equivalency: Bachelor of Engineering, Information Technology GPA: 3.17

*Calculated based on general Associated Degree program specified by Ministry of Education of the Argentine Republic.

Evaluation Notes:

Evaluation reports, delivered by our agency, are advisory reports prepared by professional evaluators based on comprehensive research with deep understanding of different educational systems around the world and in accordance with best practices adopted by our agency. Evaluation reports, prepared by our evaluators, do not substitute any professional Licensure and/or Certifications in the United States. Assumptions:

Conversion of foreign academic hours is calculated on the assumption that the average number of credits for one year of full time academic study in the United States for the majority of accredited higher educational institutions varies from 30 to 34 semester hours.

Grade Point Average is calculated by dividing the total number of grade points by the total number of credits.

Signature of Evaluator,

Anthony Wallace

Senior Evaluator

Professional Member of:

AACRAO

NAFSA

Contact this candidate