Customer Service Representative
Resume:
Julie Natarajan
Hillsborough, New Jersey 08844
Phone: 908-***-****
E- Mail: ***********@*****.***
Administrative, Customer Service and Project Management Professional combining technical literacy with strong leadership skills and excellent teamwork ability. A natural multi-tasker, highly organized and self-motivated with exceptional interpersonal and organizational skills. An accomplished problem-solver, with demonstrated ability to function efficiently and effectively in a fast paced, high volume environment. KEY COMPETENCIES
Office Management and Organizational Skills:
● Held responsibility for all customer service functions with the patient accounting billing department.
● Responded to incoming telephone calls, answering patient basic inquiries regarding claims and billing statements.
● Self-managing, with experience in handling highly confidential and sensitive information.
● Documented all information; followed up with patient referrals.
● Verified insurance eligibility, billing claims to the insurance companies. Administrative and Clerical Skills:
● Proficient in Microsoft Office Suite, Word Perfect, Data Entry and Internet.
● Excellent communication skills at all levels, from senior management to front staff.
● Mature, professional telephone etiquette and presentation. EMPLOYMENT HISTORY
Customer Service Representative, Patient Accounting Department Children’s Specialized Hospital, Mountainside, NJ 1/06 – 2/16 Executive Administrative Assistant
Perry Ellis Kids, New York, NY 12/02 – 12/05
Office Manager, Corporate Sales & Design Office
Jimmy Sales Neckwear, New York, NY 4/94 – 2/02
EDUCATION
Associates Degree, Secretarial and Administrative Career Studies Holy Faith Convent Senior College of Siparia – Penal, Trinidad & Tobago/West Indies PERSONAL DATA
My diverse interests include research on Botany, reading about American history and learning about various cultures and religions around the world. I love style and technology (including new automobiles), as well as vintage trains, notably coal and early diesel locomotives. REFERENCES
Available upon request.
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