Office Manager/ Administrative Assistant

Location:

Wylie, TX

Posted:

February 14, 2017

Contact this candidate

Resume:

DYLAN L. SINGLETON

**** ********* ***** *****, *****, 75002 769-***-**** *************@*****.***

WORK EXPERIENCE

The American Civil Liberties Union of Mississippi, Jackson, MS Director of Operations, Aug 2014 – Jan 2017

Hire receptionists and support staff as needed

Manage printing and advertising costs to ensure cost effectiveness Manage vendors for maintenance services

File Lobbying reports with Secretary of State by deadline Collaborate with contract lobbyists during legislative session Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency

Establish and implement departmental policies, goals, objectives, and procedures, conferring with b oard members, organization officials, and staff members as necessary Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes

Report contribution income as required using donation reporting software Acknowledge Contributions upon receipt

Work as point of contact for all donor relations and assist in the acquisition of new contributors Conduct bi-weekly staff meetings for staff briefings in regards to current projects and initiatives Assist Executive Director in planning travel for staff conferences Coordinate conference travel with 5 departments and Board of Directors, ensuring cost effectiveness and ease

Troubleshoot common PC and laptop issues

Schedule audio and video conferencing for entire staff Calendar events for staff Manage donor databases and acknowledge contributions Ensure compliance with Secretary of State and other agencies Maintain supplies and ensure that we are fully stocked on necessary items Orientate new staff and volunteers

Support advocacy, legal, and communications departments in scheduling meetings with partners and members of various campaigns

Work with Communications department to discuss outreach strategies Proof and execute the distribution of quarterly newsletters, brochures, and other printed media Execute the printing of all media, ensuring cost -effectiveness Ensure that all media falls within parameters of branding guidelines Help foster relationships with other partner organizations The American Civil Liberties Union of Mississippi, Jackson, MS Office Manager, Dec 2011 – Aug 2014

Direct or coordinate the supportive services department of a business, agency, or organization. Prepare and review operational reports and schedules to ensure accuracy and efficiency Set goals and deadlines for the department

Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records Monitor the facility to ensure that it remains safe, secure, and well-maintained Hire and orientate clerical and administrative personnel Oversee the maintenance and repair of machinery, equipment, and el ectrical and mechanical systems Conduct sessions to teach procedures to staff

Participate in architectural and engineer ing planning and design, including space and installation management

The American Civil Liberties Union of Mississippi, Jackson, MS Legal Intake Coordinator, Oct 2009 – Dec 2011

Prepare affidavits or other documents, such as legal correspondence, and o rganize and maintain documents in paper or electronic filing system

Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents Direct and coordinate law office activity, including delivery of subpoenas Keep and monitor legal volumes to ensure that law library is up-to-date Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials Receive and place telephone calls to potential clients and complainants Schedule and make appointments for legal department Make photocopies of correspondence, documents, and other printed matter. Assist attorneys in collecting information such as employment, medi cal, and other records Draft and type office memos.

Attend legal meetings, such as client interviews, hearings, or depositions, and take notes Submit articles and information from research to attorneys for review and approval for use Organize and maintain law libraries, documents, and case files Submit public record requests when warranted

Majestic Marketing, Jackson, MS

Direct Sales Manager, Feb 2004 – Sep 2008

Determine price schedules and discount rates.

Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Direct and coordinate activities involving sales of manufactured products, servi ces, commodities, real estate or other subjects of sale.

Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.

Assess marketing potential of new and existing store locations, considering statistics and expenditures. Represent company at trade association meetings to promote products. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

EDUCATION

Holmes Community College, Ridgeland, MS

Associates of Applied Science/Paralegal Technology, Dec 2011 Belhaven College, Jackson, MS

Bachelors of Business Administration, Dec 2017

SKILLS

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) Expert in Donor Management Software and Acknowledging Contributors Type 65 Words per Minute

Certified Paralegal

Over 5 years’ experience in Office Management

Over 5 years’ experience in Non-profit Management

Experience with managing 10-12 staff members

Volunteer management skills

Superb training skills (Orientation of new staff members) Expertise in managing lobbyists and ensuring that reports are completed on time Expertise in diagnosing and repairing common office equipment (network printers, fax machines) Event planning experience

Experience in stocking inventory of common office supplies and placing orders when necessary Project planning and development

Expert in diagnosing and repairing common computer issues Experience as Administrative Assistant to Board of Directors and Executives Experience with booking travel arrangements for multiple departments (flights, rental cars, limousines) Superior customer service skills

Fundraising and marketing experience

Experience with budget implementation and revision Professional telephone skills and etiquette

Superior knowledge of preparing for conferences and meetings requiring use of conferencing technology Superior knowledge of office security with use of biometrics Expert in accounts payable and vendor relations

Expert in scheduling meetings using Outlook, Google Calendar, and other platforms Experience in office operations

Superior mail routing and inner-office mail delivery skills Notary Public

Very detailed

Very Organized

High degree of accountability, professionalism, and integrity Works well in fast-paced, demanding office environments REFERENCES

Charles B. Irvin

Attorney at Law

1011 Northpointe Dr.

Suite 500

Jackson, MS 39213

601-***-****

*******@*******.***