Sales Customer Service

Henry Bernat

*** ********* ******

Lafayette, Louisiana 70503

Home: 337-***-****

Cell: 318-***-****

Email: **********@****.***

Over 20 years Customer Service, Sales, and Management experience. Reliable employee with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Convey a professional image of honesty, compassion and concern for the needs of my Team Members and customers. Skilled in providing courteous service to customers from diverse socioeconomic and cultural backgrounds. Work well under pressure and deadlines. Highly organized team-builder with strong leadership experience. Excellent communicator seeking a challenging position utilizing current skills and abilities.

Experience

Vibration Technology, Inc. (a wholly owned subsidiary of Layne Christensen Co.) 1/2001 - 4/2016

Sales & Service Supervisor; promoted to Business Development Manager in 2006.

Targeted decision makers in the Oil and Gas Industry and company strategic planning.

In 2011 became de facto Operations Manager for Eastern U.S.

Independent Insurance Adjuster 7/1998 - 12/2000

Estimated wind and flood damage to multiple residential and commercial structures

throughout the USA utilizing industry related software.

Vibration Technology, LLC 10/1996 - 6/1998

Sales & Service Supervisor: outside sales; field operations supervision.

Equipment design, construction, and maintenance; safety; clerical.

Independent Insurance Adjuster 1/1994 - 9/1996

Estimated earthquake, wind, and flood damage multiple residential structures throughout

the USA utilizing industry related software.

Skills

Computer Literacy

Windows - all versions, basic networking (LAN and wireless), encryption

Excel - logic and formula calculations, some VBA, data analysis, pivot table, presentation graphics

Word - Forms, formatting, operation manuals, safety programs, JSA’s.

PowerPoint - Animated Presentations, dynamic external links.

Access - Forms, queries, some VBA.

CAD Packages - AutoCAD, Solidworks mechanical drafting (2D and 3D w/ parts fitting)

Specify and build desktop computers

Xactimate and Simsol estimating packages

Sales

Outside sales with industry decision makers, PowerPoint presentations for engineering and field personnel, operational practicalities, addressed customer complaints and concerns, job cost preparation and procedural recommendations, address negative perception regarding product, price negotiations

Management & Financial

Hiring, firing, customer support (all levels), inventory, equipment and personnel record keeping, safety operations, operation management, business development management, MSA acquisition working with legal department (knock for knock indemnity). Planning economic (territorial expansion) decisions based on financial statements, cash flow, balance sheets, income statements, inventory, job costs, selling costs, fixed costs, semi fixed costs, margin, gross margin, EBITDA, EBIT, EBT analysis, break even cost, regional demand and customer perception.

Diesel Engines & Hydraulic Components

Pump and motor sizing for given prime mover, control valves, electrical displacement control, mechanical stroke limiting, charge and auxiliary pumps, pump drives, oil coolers, radiators, fans, heat rejection, diesel and hydraulic tank sizing, filtration, hoses, couplings, swivels, power wheels, reels, valves, ESD's, solenoids, actuators, electronic governors, electrical and mechanical instrumentation and gauges.

Electrical

Design and implementation of diesel over hydraulic DC electrical local / remote control systems, prepare DC schematics; power, voltage, amperage, and resistance calculations, measurements, and considerations.

Mechanical

Bearings, shafts, seals, o-rings, couplings, fasteners, lubrication, press fitting, tolerances, finishes, measurements, gears and sprockets (ratio calculation and sizing), gear backlash, rotational speed considerations, drive belts and chains, Machinery's Handbook, component balancing (center of gravity calculations), material strengths, steel grades and heat treatment, dye penetrant inspection. Order of metallurgical fatigue analyses, tubular burst and tensile (yield, ultimate) strength calculation. Innovative design/conceptualization for equipment improvements.

Oil & Gas Wells

Well bore schematics, completions, BHA's, down hole tools, fishing tools, casing, tubing, drill pipe, work string considerations (single and multi-string strengths), tool joint / threaded connection consideration, stretch free point indication calculation; weight in/out, drag, torque, allowable over pull considerations..

Safety

DOT, DISA, JSA, Shop Audits, PPE, ISNetworld, H2S, First Aid, Hearing Conservation, Confined Space Entry, Blood Born Pathogens, BOP, Fire Fighting, Water Survival, Fall Protection, Forklift, Load Securement, nylon and wire rope slings and shackles, chains, pull testing, preventive maintenance, LTI's and TRIR's.

Education and Credentials

B.S. Degree - Geology

Louisiana Tech University 1987

Publications:

Stuck Coiled-Tubing Recovery Utilizing Surface Equipment and Methods

Gonzalez, Orlando J., Vibration Technology, Inc., Bernat, Buck, Vibration Technology, Inc.

SPE-130342-MS

Mechanical oscillator frees stuck pipe strings using resonance technology,

Oil & Gas Journal, 11/03/1997, Buck Bernat, Henry Bernat, Vibration Technology, Inc.

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