NIKKI KHOSH
West Hills, CA 310-***-**** **************@*****.***
OBJECTIVE
To obtain employment opportunity that utilizes a strong background in corporate surroundings as a professional poised and highly experienced in front desk and customer service.
PROFESSIONAL EXPERIENCE
Private Label, Los Angeles, CA
Operational Manager, 2011-2016
Managed wholesale marketing, tradeshows and set ups, including staff sales training
Created tasks and activities calendars, travel arrangement ref: to client meetings and trade shows
Managed day to day operation, extension of Blue Angels for private label accounts
Writers Guild of America West, Los Angeles, CA
Calendaring Coordinator, 2007
Scheduled and coordinated arbitration hearings
Assisted the residual department in maintaining and keeping files up to date
Managed agenda and calendars for key individuals within the guild
Created tasks and activities calendars, travel arrangement ref: to client meetings and trade shows
Managed day to day operation, extension of Blue Angels for private label accounts
Circa56 INC, dba Blue Angels, Los Angeles, CA
Customer Service Representative, 2005-2011
Handling inventory and orders of the account such as Sacks5th Avenue, Macy’s, Nordstrom
Created Task and Activities Calendars, processed travel arrangement in reference to trade shows
Liaison for the company to provide marketing tools to sales representative and distributors
Assisted Blue Angels brand as a start up to launch
The Advisory Group, Co. Dubai, UAE
Executive Assistant to Senior Partner, 2003-2005
Managed day to day office operations such as handling heavy call volume, coordinating travel arrangements for all international meetings
Drafted all legal correspondence to clients such as the World Bank and other financial institutions
Liaison between the law firm and the high profile clients from Europe, USA and UAE
White O’Conner, Curry & Avanzado, Century City, CA
Assistant to Operation Manager, Front Desk Coordinator, 1996-1998
Coordinated all front desk operations such as answering heavy volume calls, assisting other legal secretaries as a floater. Performing a variety of clerical and assisting attorneys in preparing legal case files
Promoted to Operation Manager Assistant, duties included providing clerical and administrative support to the operational executives
Drafted email and correspondence to and from potential employee candidates during the hiring process
Brown & Wood, Westwood, CA
Litigation Secretary/Office Management Assistant, 1994-1996
Formatted and processed legal briefs, correspondence and pleading documents
Prepared the pleadings in a word processing programs which included summons, complaint, affidavits, requests for admissions, and motions. Also, created pleading binders which organized and indexed all of the pleadings for a particular cases
Assisted the Office Manager in operational duties such as making out bound calls for maintenance and repair of facility
EDUCATION
Oakdene School, Beaconsfield, UK High School A’Levels
Beverly Hills Bar Association, Beverly Hill, CA Litigation Secretary Certificate
PROFESSIONAL SKILLS
Microsoft Word, Email, Internet, Excel, Quick book, multi-line phone operator, 50 WPM
Meticulous in organizing, calendaring/scheduling and performance
Strong sense of responsibility. Pleasant, poised, punctual and reliable
Ability to learn quickly and a great listener
Excellent communication and interpersonal skills
Ability to conduct high volume of calls with phone etiquette skills