Administrative Assistant, Customer Service
Resume:
MELANIE BETH URBAN
Fall River, Massachusetts ****1 508-***-**** ****************@*****.***
Objective
To secure a position in an office setting where I can put my educational background, organizational skills and extensive work experience to use.
Skills
Microsoft Office, PowerPoint, QuickBooks, Excel, Word Processing, EMR, Data Entry, Multi-Line Phone, Medical Terminology, Billing, Coding and Transcription, Accounts Receivable and Payable, Human Resources, Office Management.
Education
ASSOCIATE OF SCIENCE DEGREE BRISTOL COMMUNITY COLLEGE
Major: Administrative Assistant/Word Processing Management
Minor: Medical
Education
OPERATOR/FITTING ROOM ATTENDENT TARGET OCTOBER, 2013 - PRESENT
Receive and delegate all incoming calls to the store.
Manage all areas of the fitting room including guest service and loss prevention.
ADMINISTRATIVE ASSISTANT REXUS REALTY COMPANY JANUARY, 2006 - PRESENT
Receive and all incoming calls to the office.
Customer service.
Accounts payable and receivable.
Human Resources.
Scheduling of appointments.
Preparation of all necessary paperwork (contracts, leases, deeds, closing statements, P&S, etc.)
Maintain and update listings of available properties.
MEDICAL TRANSCRIPTIONIST PRIMACARE FEBRUARY, 2004 – JANUARY, 2006
Transcribe all medical reports including History and Physicals, Sick Visits, Referral Visits and Operative Reports.
Work one-on-one with physicians and nurses.
Maintain patient confidentiality/HIPAA.
REIMBURSEMENT SPECIALIST SHIELDS MRI BROCKTON FEBRUARY, 1998 – JULY 1999
Receive incoming calls.
Work with insurance and billing companies to determine payments.
Work collection reports.
Manage financial records and medical records.
MEDICAL TRANSCRIPTIONIST & CODER GTR. N.B. COMMUNITY HEALTH CENTER JULY, 1993 – AUGUST, 1997
Transcribe all medical reports including History and Physicals, Sick Visits and Referral Visits.
Work one-on-one with physicians and nurses.
File all signed reports into patient’s medical records.
Code all superbills using CPT and ICD-9 codes.
Work in Medical Records Department and Front Desk whenever needed.
Maintain patient confidentiality/HIPAA.
References
Available upon request.
Contact this candidate