Sales Manager
Resume:
********.********@*******.***
Rey Meléndez
Dynamic / Disciplined / Focused /Goal Achievement Oriented
Highly effective Sales Management and Business Development Executive who achieves revenue and growth opportunities cultivating long and prosperous business relationships. Passionate and dedicated to create, develop and foster customer centric business environment .
B2B Lead Generation
Corporate and Commercial Consultative Sales
Problem Resolution
Strategic Alliances / Partnership Development
Human Capital Development
Organizational / Team Leadership
Experience
June 2016-December 2016. WorldNet Telecommunications
Wholesale/Business Alliance Account Manager
Used exceptional consultative selling and relationship marketing approach managed to achieved 177% quota . Expanded ISP Market Segment through prospecting and cold calling producing annual gross revenue of $300,000.00 in just 4 months of sales initiatives
2014- 2016 Infopaginas Media Consultant
2009- 2014 Jan Pro Cleaning Systems
Sales & Operations Director
Jan Pro Gold Circle Award 2012 and 2013 Top 10 In New Accounts Growth
In charge of customer retention. Obtained 98% retention consistently.
Coordinate and/or perform customer’s inspection for quality assurance purposes.
Coordinate and/or perform customers start ups for Franchise Owner.
Inspire & provision of ongoing training to Operations Representatives and to Franchise Owners.
Follow Up and resolve customer’s complaints.
Sales Director
Worked in cooperation with Master Franchise Owner to establish personnel and qualifications to selected candidates recruited and trained employees in their respective sales duties.
Directed Sales Activities, set quotas and appraised performance and progress.
Coordinated start ups of new accounts with Operations Representatives.
Prepared and/or reviewed new business proposals for accuracy and professionalism.
Provided on going training and support to Account Sales Managers
2008 – 2009 Friends Restaurant
Business Partner
Successfully developed, executed and stabilized Friends Restaurant accomplishing 40K monthly sales within one year of established.
Analyzed financial activities of establishment and executed planning budget.
Structured and maintained sales and marketing plan aligned with partners’ expectations.
Maintained records of such matters as inventory, personnel, orders, supplies, and equipment.
Compiled reports and information required by management and governmental agencies.
2006 – 2008 Simplicity Plan
Sales Director
Responsible for the implementation and supervision of the sales program in such a manner as to achieve and exceed sales plans with established budgets. Inspired sales counselors to achieve 12% over sales vs. last year.
Recruited, hired and field trained new sales counselors.
Supervised activities of 12 counselors and 2 managers to secure sales goals, maximize individual performance and maintain established minimum achievement levels.
Conducted sales meetings daily with full staff with the objectives of educating, informing and inspiring through participative involvement.
Reviewed and evaluated weekly reports (of activity and sales performance) of sales personnel.
Controlled distribution and follow-up of company generated sales opportunities (leads) (call-ins, walk-ins, reply cards from mailings, reload card assignments, etc.), and prepared reports showing results achieved on any and all such leads on a weekly/monthly basis.
Audited sales proficiency and quality by periodic review of each counselor and managers complete sales presentation. Such review also assured that the company "story" was told in an honest and accurate manner consistent with the company's service philosophy.
Assisted sales personnel to learn and maintain an acceptable level of In-field activity by periodic review of such activity.
Maintained a level of personal sales activity necessary to achieve established personal production goals.
2003 –2006 Verizon Information Services
Sales Supervisor
Charged with annual sales in excess of 6.2 millions dollars within various information directories published by the company.
Inspired, directed and supervised a staff of six Advertising Consultants resulting in consistent sales increases of 16 % vs. last year sales.
Trained and coached Consultants in the areas of product knowledge, territory and time management, market strategies, sales and operational process.
Use of advance techniques in the areas of interviewing and hiring candidates resulted in the recruitment of highly motivated Advertising Consultants that consistently achieved sales objectives.
1999-2003 Centennial de PR
Sales Director
Inspired, motivated and supervised a staff of 4 Sales Managers and 27 Telecommunications Consultants.
Headed team effort resulting in sales of 140% vs. sales last year.
Utilized advance skills in the areas of interviewing and hiring prospects resulting in the recruitment of highly motivated Telecommunications Accounts Representatives that consistently achieved sales objectives.
1988–1999 Seven Up Bottling Co
Marketing Director
Responsible for overall operation of the division with a key role in planning and implementation of marketing strategies and promotional advertising leading to target sales.
Developed and managed a $6MM marketing budget, direct advertising agencies initiatives and coordinated new product introductions with internal resources and outside collaborators.
Maintained and updated view of the market through constant assessment of consumer brand preferences, attitudes and usage trends.
Led efforts in the development of internal information systems; and the reduction of department overtime by 50%
Sales Manager
Directed, motivated and supervised a staff of 100 sales, merchandising and promotional personnel in their daily efforts to develop point of sales performance.
Controlled inventory levels of finished goods, assessed and scheduled sales and delivery routes and provided personal attention to key national accounts.
Led team effort, which attained an annual 10% in sales volume three years consecutively.
Merchandising Manager
Responsible for the development of point of sales initiative, monitoring of store movements, negotiating shelf space and special display location. Planning and implementing merchandising strategies to meet market plans.
Trained and supervised 40 merchandisers
District Manager
Charged with the distribution and sales of brands in the northeastern region of PR
Supervised four Sales Representatives and eight merchandisers, resulting in consistent sales increases. Began as a Sales Representative for the Metropolitan Area.
Education
University Of Puerto Rico Bayamón, PR
B.A., Business Administration, Management.
Seminars and Trainings
Pueblo Supermarket and First Bank Manager’s Trainee Course. Dale Carnegie Basic Sales Course. Verizon IST Training, Verizon Leadership Development Program, Verizon Advance Sales Skills Program. Sales Strategies, Personnel Supervision and Management.
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