**** ******* ***** *****

CHARLOTTE, NC *****

980-***-**** acytqg@r.postjobfree.com

STACEY BELL

OBJECTIVE

To obtain employment in the field of customer service in a professional setting

WORK OF EXPERIENCE

04/28/2016-12/28/2016 Wood forest Matthews, North Carolina

Teller

Assist customer with questions about their account

Provide options for other products that may assist the customer

Provide excellent customer service

Contact other departments to assist with escalated concerns

02/28/2015-04/07/2016 Time Warner Cable Charlotte, North Carolina

Customer Service Representative

Answer phone in a professional manner

Review customer account to assist with customer questions

Provide options for other products to suit the customer needs

Assist customers with billing questions

02/11/2013-01/15/2015 United Health Care Concord, North Carolina

Customer Care Professional

Provide Customer Service

Research Medication for Medicare beneficiary

Answer questions on Medicare benefits

Utilize different computer system to assist with Medicare beneficiary issues

06/04/2011 – 04/10/2012 Wal-Mart Charlotte, North Carolina

Cashier

Providing Customer Service

Cash Register Operation

Responsible for stocking and restocking

Maintain the cleanliness of the front of store

10/15/2008-11/15/2008 JC Penney Pineville, North Carolina

Sales Associate

Maintained cleanliness and organization of the store

Operated the cash register

Providing customers with a positive shopping experience

Assisted customers with merchandise purchases

EDUCATION

01/2012- present Johnson C. Smith University Charlotte, NC

Biology and Chemistry Major

08/2010- 4/2011 Bennett College for Women Greensboro, NC

Biology Major

9/2008-6/2010 West Mecklenburg High School Charlotte, NC

Graduated with diploma

Skills

Microsoft Office Suite Proficient to include (Word, Excel, Outlook, PowerPoint, Access, and Publisher)

Filing

Good Verbal As Well Written Communication Skill

Awards Received

Outstanding 1st Year Biology Student

REFERENCES

Available Upon Request

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