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Manufacturing Engineer Customer Service

Location:
El Paso, TX
Posted:
February 14, 2017

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Resume:

Juan Arturo Pichardo

Objective To be part of a great company and keep growing professionally through the application of my experience, effort and team work in order to successfully meet company goals, exceed customer expectations and increase business profits.

Experience

Hanon Systems – Coclisa SA de CV August 2013 -Present

- Manufacturing and New Model Engineer Leader (APQP).

- Coordinator for new product launches and engineering change implementation.

- Prototype orders coordination prior to mass production implementation.

- Machinery and tooling validation trials for new product launch.

- Project management software as a tool for key date traceability.

- PFMEA’s, Control Plans, Process Flows, Coordination.

- Scrap reduction activities.

- Support different areas including quality and production with visual aids, work instructions, process flow, 8Ds, 5S’s, Action Item Register, BOM follow up.

Eagle Ottawa SA de CV August 2011 – June 2013

-Launch and Manufacturing Engineer (APQP).

-New Product Introduction and engineering change implementation leader.

-AUTO Cad management for product design overlook review.

-Die cut tooling requisition process.

-Prototype orders coordination prior to mass production implementation.

-Support different areas as quality and production with visual aids, work instructions, process flow, 8Ds, 5S’s, Action Item Register.

-Customer service attention.

Strattec de Mexico Sa de CV October 2010 – August 2011

-Project and Manufacturing Engineer.

-Lean manufacturing process coordination.

-New Product and engineering change implementation leader.

-Project management software as a tool for key date traceability.

-PFMEA’s, Process Flows, work instructions, special validation runs, visual aids, ECO follow up, PRP solutions, 8D’s, line balance improvement.

Copper Dots S de RL de CV January 2007 – June 2010

-Industrial and manufacturing engineer.

-Machining process design and development.

-Quality critical dimensions and tolerances review

-SOLID WORKS and AutoCAD software used as a design tool

-CNC machines maintenance, repair and installation.

-Spare parts and raw material quote and purchasing process

-Work instructions and maintenance program implementation.

-Machining/manufacturing process improvement with lean manufacturing techniques like 5S and SMED

-Machining process reduced at least a 50% of the process time and manufacturing cost.

-New Product Introduction and project implementation coordination.

-Fixture design, process design, work sheets, and machining tooling design.

(656) 129 - 3191 MXN

915-***-**** USA

915-***-**** USA Cel

acytpm@r.postjobfree.com

-Supplier and customer attention to help them to resolve any doubt and improve their parts.

-Quality department support with tools like RMA’s, critical dimension reports, CTQ, control plans, FMEA’s, ECN’s.

-Measurement tool selection.

-System data base update

-BOMs Creation for new and old part numbers using CATI software.

-Bill of tooling creation (tools, inserts and machines that you need for each part number)

-Fixture and tool design for machining needs.

-GO NO-GO gauge design for different products.

-Buy and design machining tools required to machine the parts including cutters, drills, reamers, and taps.

-Environmental coordination with an external vendor for regulatory requirements including emissions testing and training courses. Cooper Bussmann Ind. March 2005 – December 2006

-Interim Eng. (practitioner).

-Industrial Eng. Technician promoted.

-Production lines support with work instructions, visual aids, process flow

-Fixture design with AutoCAD software.

-Line balances, productivity increase studies, scrap reduction.

-Floor lay outs improvement using AutoCAD software

-People management to resolve production problems.

-AS-400 programs for BOM’s, routings, scrap reports, inventory. Education

Post Graduate: Universidad Autonoma de Ciudad Juarez 2008 - 2010

Industrial Engineering Master’s Degree

Logistics SC specialist

Professional: Universidad Autonoma de Ciudad Juarez 2003 - 2008

Industrial Engineering

Degree Certificate

Skills Proactive and persistent, MS OFFICE, AutoCAD software, Solid Works software, Pro Planner, APICS member (American Production & Inventory Control Society), Project Management, JD Edwards, BPCS (AS-400 / Business Planning and Control System) .

Solid Works Fundaments, advanced training course Time: 16 hours Health, safety, and Environment advanced training course Time: 4 hours Handle of containers under pressure 4 hours course CAM Works Fundaments, advanced training course Time: 16 hours PFMEA 4th Edition training Time: 8 hours

Quality Core Tools Training Time: 40 hours



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