Over * years of experience in Software Application Testing.
Excellent experience in preparing Test Plans, Test Cases and Test Data.
Review requirements documentation in order to clearly identify priority and impact of test cases.
Strong skills in System Development Life Cycle (SDLC) concepts and QA Life Cycle methodology (waterfall, Agile and Iterative).
Excellent experience in manual testing
Extensive experience in running various kinds of tests such as Functional, Regression, Integration, User Acceptance System, Black Box.
Excellent knowledge in bug tracking tools like ALM/QC, Jira, Bugzilla Defect Management – Analyzing and prioritizing defects by discussing in defect triage meetings
Expertise in Analysis of Requirement documents, Design documents & Business Rules.
Professional experience in testing Insurance and Healthcare applications.
Excellent written and Verbal communication & interpersonal skills.
Highly dedicated to produce professional work with highest quality and creativity.
Ability to build and maintain strong working relationship with all levels of management.
Ability to maintain professional demeanor in high-stress situations.
TECHNICAL EXPERTISE:
Testing Tools: HP Quality Center, ALM, BugZilla and Jira
Scripting Tools: Java Script, VB Script and Shell-Scripting.
Languages: SQL, PL/SQL, HTML
Internet Protocols: TCP/IP, FTP.
Hardware: IBM PC and Compatibles and HP.
Operating Systems: Windows, UNIX.
Markup Languages: HTML, CSS, XML, XSL
Microsoft office: Microsoft Word, PowerPoint, Excel, Access.
Client: Liberty Mutual Funds January2016-January2017
Role : QA Tester
Liberty Mutual Group, more commonly known by the name of its primary line of business Liberty Mutual, is a diversified global insurer and the fifth largest property and casualty insurer in the United States based on 2009 direct written premium. It is the 71st company on the Fortune 500 list for 2010. Based in Boston, Massachusetts it employs over 45,000 people in more than 900 locations throughout the world. The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety.
Project description: Online policy management for family and individual insurance. It is accessed by existing and potential customers. After logging in, the module provides the facility of payment of bills, review of policies and information about new policies. The module also provides free rate quotes for Auto, Home and life insurance. Quote module provides easy and specialized search through facilities like key code and personal invitation number.
Responsibilities:
Reviewed Business Requirement and Software Specification. Requirements to achieve better understanding of the Application.
Tested the Functionality of the application through manual Testing.
Preparation of RTM and conducting formal review with the Project Team.
Developed Test Scenarios and Test Procedures based on the test requirements.
Created Test Cases manually for Functional testing based on the Functional areas and Use Case documents.
Created, maintained and updated test strategy, test conditions, test cases and regression testing based on business requirement.
Coordinated all the database changes to the development and test databases.
Performed extensive functional GUI level testing and wrote /modified tests from scratch.
Performed Sanity, Smoke, Functional, Sanity and User Acceptance testing manually.
Manually tested calculations of home and auto insurance rates and dividends using MS-Excel and cross checked for results data.
Developed Test Matrices on a weekly basis.
Involved in meetings to identify new structures and modification of existing structures as necessary for the application under test.
Performed Security Testing of the application to ensure proper user authentication.
Tested the application compatibility with IE and Mozilla Firefox browsers.
Documented errors and implemented their resolutions.
Generated the detailed reports of the bugs and pass-fail report.
Conducting daily meeting and weekly meeting with testing team.
Defect Management –Prioritizing, analyzing defect through defect triage meeting.
Updating Project team, stake holders with daily testing status report.
Environment: Java Script, HTML, Oracle, TOAD, SQL Server, Windows, UNIX, Microsoft Office Excel
Client: All State Insurance Company January2015-August2015
Role : QA Tester
January 2015- August 2015
The All State Insurance Company: Worked as Software QA Tester: Involved in testing how the system works upon changes and additions of rates and functionalities. Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate provides insurance products more than 17 million households. Allstate is widely known through the “You're In Good Hands with Allstate” slogan.
Responsibilities:
The purpose of this project was to perform the system testing for statewide and countrywide Auto, Home and Boat insurance. Testing involved rate changes, language and definition changes, forms up dashed based on the changes, verification of messages upon new functionalities added to the system. The focus was on creating test cases, executing and verifying the output for all state as well as Allstate agents Deerbrook. Allstate also works for AFI answer beta financial. AFI gives the quick and full quote to individuals and we make sure if AFI is passing code to interlink properly or not by verifying the customer information and matching the premiums.
• Responsible for requirement analysis and documentation of required system testing efforts for all test scenarios (Positive and Negative tests).
• Responsible to obtain and gather information about each assignment: CRD, Timeline, Tracking document, Status report in the Working on folder provided by Allstate.
• Involved in preparing Test Cases based on CRD (Customer rules documentation) and Technical Specification.
• Used Excel to write Manual Test Cases, Tracking document, and Summary.
• Executed test cases, tracked and analyzed defects using QC.
• Executed test cases in Interlink in Browser Client as an agent for quick and full quote and standard Client as CSR for matching rates as per the statewide and countrywide rules and regulations.
• performed regression testing.
• Involved in Net Meetings, phone conferences and close interaction with software developers to understand application functionality and performance issues.
• Worked with business customers, software engineers, QA team, and project leads to ensure successful roll out of high-quality application.
Environment: Java Script, HTML, Oracle, TOAD, SQL Server, Windows, UNIX.
Client: Emblem Health February2014-December2014
Role : Quality Analyst
February 2014- December2014
Description: Emblem Health is a company with a long legacy and an unwavering commitment to make quality health care accessible to all New Yorkers. I was involved in testing the plan benefits and claims application for Emblem Health. The New plan enrollment allows the end user to select different plan like dental, family and group plans.
Description:
Emblem software connects providers to the information they need anywhere the patient receives care. Their applications support all the functions related to patient care.
Team Name: Emblem Health Connect
Responsibilities:
• Involved in reviewing Functional Requirement documents and the Technical Specifications.
• Developed Test plans and writing Test Cases based on the Functional Requirement Specifications.
• Responsible for executing test cases for Smoke test, functional test and regression test.
• Performed System Testing, Integration Testing, White box Testing and Regression Testing.
• Performed Defect logging and verification of fixed bugs and provided proper documentation for the defects found using Jira.
• Involved in Functional design review meetings, technical design review meetings for testing analysis and timelines assumption.
• Attending Walkthrough and Peer Review meetings for Test Plan and Test Cases.
• Involved in Defect Review meetings, assisted team members in knowledge transfer.
Environment: Java Script, HTML, Oracle, TOAD, SQL Server, Windows, UNIX, MS Excel, MS Office
Client: Aetna March 2013- December 2013
Role : QA Tester
March 2013- December 2013
Aetna's Total Utilization Management Systems (TUMS) is a new Patient Management system that is used to certify and authorize for outpatient services and inpatient admissions.
Responsibilities:
• Coordinated and controlled testing projects at every step of the quality cycle from test planning through execution to defect management.
• Developed Test Plans and Test Cases based on the Business Requirements.
• Involved in Preparing test plans and prepared the test cases and test scripts.
• Defined and performed the Test strategies and associated scripts for the verification of the application and ensuring that it meets all defined business requirements and associated functionality.
• Responsible for creating and executing test cases for System, Integration, Regression and End-to-End testing of the Application.
• Executed the tests manually to verify the application functionality.
• Logged and tracked defects by using Jira
• Used Jira for defects reporting and communicating between developers, product support and test team members.
• Conducted System testing to ensure the system functions will meet the business needs and establishment of preliminary work instructions.
• Verified and closed defects once they are resolved
Environment: Java Script, HTML, Oracle, TOAD, SQL Server, Windows, UNIX, Jira
Client: Vanguard, IL April 2012-October 2012
Role : QA Tester
Description: This project is system testing of UI application developed using waterfall methodology, which facilitates its clients to manage funds. Functionalities include money movements, redemption and additional purchasing of funds via different channels. Money movement/Exchange may also include contribution to Retirement account and distribution from retirement account. Channels may be Mail, Phone or Web Channel. Buy Sell Flow can be through check, EBT, or wire. Certain rules and restrictions apply for each account types, clients and channels. Testing involved verification of these different rules, transactions and their posting validations.
Responsibilities:
• Analyzed and determine testing strategies and processes for functional and regression testing.
• Worked in Test Driven Development (TDD) with development team to understand application and add more value in the design decision, and highlight potential impact to application.
• Worked closely with Business Analyst to help them develop detailed acceptance criteria for user stories.
• Extensively used Jira for Test Process Management.
• Designed Test Data before executing test cases.
• Conducted testing of the system end-end manually.
• Designed and published various custom reports using Jira.
• Tracking defects and re-testing to ensure changes to meet Requirements.
Environment: Java Script, HTML, Oracle, TOAD, SQL Server, MS Office, Jira
Education
MBA
Training
Manual Training from H2Kinfosys