Manager Projects

Jay Cohen • 917-***-**** • ****.*****@*****.***

Program Manager

** ***** ** ******* ** driving IT strategy, vision, implementation, and DevOps of technology projects by BUILDING RELATIONSHIPS, COORDINATING DEVELOPERS, DIRECTING PM PROFESSIONALS, RELEASE MANAGEMENT and VENDOR MANAGEMENT across multiple projects running concurrently. Proficient on major technologies, with extensive experience in Cloud, Datacenters, Virtualization, Infrastructure, CRM, Networks, and Mobile. Particular strength in leveraging agile methodology, cloud computing, financial planning, defining project goals, scope, strategic product roadmap, and manage KPI (budgets, resources, timelines and deliverables). A collaborative leader that builds strong relationships with cross-functional managers and executives to maintain continuous improvement and transformation across diverse, complex enterprise environments.

UNIQUE VALUE PROPOSITION:

Six Sigma trained leader who leverages project management skills, with focus on utilizing Agile methodologies, change management savvy, business acumen and strategic “big picture” view to envision a company’s optimized future position. A customer obsession who builds positive relationships with cross-functional business units and stakeholders to maximize the impact of IT integration. Lead and Manage large global cross functional projects, execution that ensures delivery of program goals. Work with leaders to illustrate and weigh calculated risks, focus on delivering results and earn the trust of my clients.

BUSINESS VALUE / ROI:

Proven ability to: (1) Lead development and implementation of enterprise technical infrastructure and collaboration architecture framework to gain higher levels of integration between various line-of-business applications and telco divisions to provide clear collateral management; (2) Serve as a technology champion and change agent, harnessing internal and external resources to maximize corporate competitiveness and keep pace with overall growth of business; (3) Build and motivate top-caliber development teams, utilizing Agile methodologies, setting expectations, measuring performance, and facilitating staff training and skill development to maximize results; (4) Managing P&L with an increasing ROI across multiple industries with credit risk evaluation and cash management over-sight.

Experience and Additional Accomplishments

Servnation Corporation, NY/NJ – 2007 to Present

Principle

Consulting to several companies – supporting the planning, Scrum and Project Management of multiple projects. Architected and installed a process for on-boarding of new clients at Namely (HR Software Company focusing on HRIS, Payroll, and Benefits). Delivered a process to deal with new clients across the organization. Determined touch points of various groups (Sales, Engagement Manager, Namely Consultant, Namely Configuration Specialist, Payroll OPS, and Engineering). Worked with Iris Interactive to identify needs of software integration at Otsuka Pharmaceutical. Spear headed the integration of Iris Interactives software rollout at Otsuka, identifying testing groups for UAT. Identified tools that project teams used to roll-out new drugs. Assigned resources under the direction of technical leads and worked with staff to assign due dates to ensure the overall projects is completed as scheduled and on budget. Digital transformation at dPrism Advisors, working on strategy and projects to Fortune 500 companies. Moving legacy applications to a hybrid cloud platform. Setting up cloud instances for testing across multiple business units.

Moody’s Corporation, NY – 2015 to 2016

Vice President Infrastructure PMO

Delivery of large complex distributed Infrastructure projects and programs using an agile methodology, interdependent, high risk, high impact, and cross functional with significant magnitude. Ran and delivered the consolidation of six Global Data Centers into one Data Center. Project was completed on time and under budget. Program Manager of Global teams and developer’s onsite and offshore, third party vendors negotiating SOW’s and SLA’s. Planning, executing and closing projects in a timely, cost effective manner. Determined Cloud direction with AWS and Azure for the corporation. Set up various cloud instances and established tests for the various business units to run in the various cloud instances. Set financial goals for each of the teams. Providing Collateral management to the MA team. Promoting process improvement of Moody’s project management lifecycle governance framework (PMLC). Driving execution by following through the plan, adjusting proactively with resource allocation changes and dealing/escalating conflicts, and assisting staff. Identify and implement resource, development, and financial efficiencies within the project interdependencies. Recommending strategies to drive down cost and improve efficiencies with automation initiatives by utilizing effective Cloud technologies and agile methodologies. Working with AWS on cloud deployment across multiple business with Moody’s MA, MIS and Moody’s corporate environments.

InfoHedge Technologies, NY – 2015

Director of Implementation (Consultant)

Responsible for all Project and Program implementations in the company. All PMO functions are directed by the Implementation Director. Working closely with C-Level clients to roll out Infrastructure solutions. Responsible for infrastructure projects across all clients, including determining an AWS strategy and rollout plan. Directs the governance direction of the company with clients. Integration lead across all aspects of the company from Engineering, to VoIP, to Logistics, to Support, and Sales. Utilization of deployment technologies while maintaining solid relationships with company stakeholders, and outsourced partners. Motivated leader taking the Infrastructure PMO team to the next level by leveraging new challenges and multi-tasking to accomplish set goals.

Apptio, Cary, NC – 2013 to 2014

Managing Consultant: Lead multiple Fortune 100 Customer Engagements (Consultant)

Implemented the Apptio SaaS solution. Built strong customer relationships that enabled me to become a trusted advisor for senior (CIO, CTO, and CFO) customer executives. Determining financial impact by providing engagement and technical leadership to customers. Provide business acumen and strive to understand the business problem we are solving to best configure the solution and exceed customer expectations. Gathering functional and business requirements from clients and translate them into a hosted solution design according to client needs and scope of Apptio products/services. Implement and oversaw the quality of deliverables by managing teams to ensure exceptional performance. Communicated status and issues by logging all communications and keeping stakeholders informed of issues and risks. Work with the product management and development organization to channel client feedback and solutions into future releases of the Apptio product suite. Develop presentations for proposals of business development activities.

SAVVIS, Jersey City, NJ – 2011 to 2013

Senior Program Director, (Consultant): IT Infrastructure Virtualization / Multi-location Data Centers

Highly visible leadership role managing client infrastructures across multiple Data Centers, guiding and directing a team of 7 direct specialists and dotted line of 15 additional individuals (Level 2 and Level 3 support engineers and Day 2 support functions report into the Senior Program Director. Responsible for full deployment of Salesforce.com at PR Newswire. Working with developers, testers, PM’s, and off-shore team to implement Saleforce.com applications in an agile methodology. Managing the P&L for infrastructure at PR Newswire on behalf of Savvis. Collaborate with business units to facilitate an AWS solution, virtualization, optimization and platform selection to reduce costs in the Data Center, working closely with client CIO to map out strategic goals and strengthen the relationship. Set financial goals for the Savvis team working with PRN CFO to identify collateral management decisions on investments.

PEARSON PLC, Saddle Brook, NJ – 2011

Senior Global Consultant: International Application Platform Deployment (Consultant)

Pivotal program lead for international development project for a global Windows 7 and Sharepoint rollout to 40K end-points utilizing best-of-breed technologies. Managed globally diverse development teams, project managers, network facilities and vendors, managing budget and governance model.

MCGRAW-HILL COMPANIES, New York, NY – 2007 to 2010

Global Program Manager (Consultant): $200M Data Center Consolidation and Migration

Initially challenged with driving consolidation and move of $200M data center, requiring blending six different business units (encompassing software, hardware and services) into one cohesive SOA based shared services environment. Later, served as program manager for establishment of a Solutions Framework environment and an AWS development and testing environment. In addition to leading numerous projects across multiple business units holding P&L responsibility for the Program.

Oversaw the application portfolio, software development life cycle (SDLC), and solutions architecture: process, data architecture, information architecture, and infrastructure. Coordinated and built the one of the first AWS development and testing environments. Interfaced regularly with all CIO’s across the six businesses. Managed infrastructure change control, budget for the environment, and operations, and demonstrated segment value to business through ROI/TCO analysis.

INTERNATIONAL BUSINESS MACHINES (IBM), New York, NY – 2005 to 2007

Global Program Manager (Consultant), Financial Services Vertical: Integration of Infrastructure Virtualization and Consolidation

Led a 55-member global team in the successful completion of platform migration and consolidation/virtualization of servers and equipment for key Financial Services client American Express. Held full P&L responsibility of $54M project, a hallmark of the IBM Financial Services vertical, representing over $1B in annual revenues.

Involved in all aspects of Project Management: budgeting; collaborating with financial services C-level executives; offshoring testing and application remediation; Negotiation: establishing more favorable pricing with third party vendors; procuring software for global projects; and Business Process Reengineering: working extensively with national and global sales teams marketing IBM technology to financial services vertical; devising a disciplined process to allow multiple projects to leverage common technologies and setting up procedures to manage the virtualized environment with a single dashboard.

TESSERACTION INC., New York, NY – 2002 to 2005

Hewlett Packard, Global Transition Manager (Consultant), Credit Suisse First Boston account (2004-2005)

Ituitive, Project Manager, (Consultant) - (2003)

Marimba, Inc., Senior Enterprise Account Manager/Project Manager, (Consultant) - (2002-2003)

Multi-faceted Consultant roles involving (i.) providing global strategic direction and solutions to Credit Suisse First Boston (CSFB) as part of Hewlett Packard pursuit and sales development team, (ii.) leading launch and rollout of Ituitive technologies focused on e-Commerce and Internal Intranet infrastructures within client’s site, and (iii.) serving as global relationship manager to Marimba’s clients such as Goldman Sachs, Bear Stearns, and Lehman in the integration of business process improvement tools and technologies into existing client environments responsibility encompassed Project Management/Assessment; Offshoring; Process/Business Process Reengineering; Performance Measurement, Management and Restructuring; Product Development/Management; and Vendor Relationships. Activities spanned ownership of project lifecycles; offshoring infrastructure; business strategy for seamless integration of processes, people and technology; change management.

JP MORGAN CHASE, New York, NY – 1996 to 2002

Senior Project Manager / Director

Worked extensively with private banking vertical and investment banking teams providing project management insight, guidance and mentoring.

Education:

Six Sigma, Define, Measure, Analyze, Improve, Control (2001)

New York University, Certificate, Electronic Commerce and Business Infrastructure (1999)

ISO 9001, Develop, Implement, Improve Quality Management Systems (1996)

York University, Honors BA Degree, Economics, Political Science (1990)

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